Bhavesh Patel

Experience

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  Kury's inc

  Nov 1998 - Jul 2003

  Group Leader and Supervisor

  •Identify data and reporting requirements needed to support business units, answer key questions from end users, recommend customizations or enhancements, review vendor feeds and interfaces.•Analyzed, planned, implemented various aspects of the sales and marketing department.•Built FilePro warehouse location module for the placement and retrieving of materials as well as blind monthly physical inventories. Individual modules for raw materials, finished goods, and labels.•Oversee all department operations; accounting, inventory, personnel, warehousing, manufacturing, production, and maintenance•Wrote user requirement specification (URS) and functional requirements specifications (FRS) documents as per the business requirements and process flow.•Maintains Material Safety Data Sheet (MSDS) files in up-to-date status, and distributes individual sheets on an as-needed basis.•Coordinating Process and Quality improvement programs in Manufacturing, Inspection, Gauging and Tooling•Managed PPAP programs till release of product lines•Implement changes in schedules, equipment and procedures to improve profitability•Used Clear Quest for all types of change request, including defects, enhancements, issues and documentation changes with a flexible workflow process.•Organizes and maintains warehouse and inventory yard areas for efficient and material storage and handling, including labeling, stocking and organizing stock items on shelving.•Developed ranking process and analysis matrix for equipment, focusing efforts on areas of highest need and reducing total cost to achieve compliance. Show less

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  Dunkin' Brands

  Aug 2003 - Sept 2011

  Manager - Help Desk and LAN Support

  Managed the complete operations of the Help Center supporting 200 Internal Employees as well as Hardware Support for 50 PC s in 4 different locations, all Company Copiers, Fax Machines, Barcode Equipment, Cisco and Intermec Wireless LAN Equipment, Inventory control. Resolved daily operational issues associated with help desk operations, people management along with introduction of new strategic client initiatives

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  Global Information Technology

  Oct 2011 - Dec 2012

  Network Engineer Technical training

  • Advanced Network Expertise Workshop I and II• Advanced Cisco Router Configuration• Building Cisco Switched Networks• Cisco Works 2000• Voice Over Frame Relay, ATM, IP• ATM Internetworking• Cisco IP Telephony• OSPF and BGP Routing