Mandi Dissanayake

Experience

• 

  StageYou, Inc.

  Jan 2021 - Apr 2021

  Customer Outreach Executive

  Leading a team of affiliates in their outreach process on Instagram, TikTok, and LinkedIn while constantly improving current strategies with various new system implementations.

• 

  IIML Singapore

  Jan 2022 - Mar 2022

  Data and Operations Analyst

  Analysing data and identifying them in given circumstances. Solving the problems and giving solutions to the identified problems. Extracting data and organizing them in the given software.

• 

  Kinder

  Feb 2022 - Jul 2022

  Project Manager
• 

  Dialog Axiata PLC

  Apr 2022 - Oct 2022

  Project Manager

  - Managing projects by coordinating team members and stakeholders. responsible for planning and directing initiatives inside an organization from the initial ideation through to completion. - Meeting planning and minutes taking, determining the issues and addressing them appropriately.

• 

  Nagarro

  Nov 2022 - Aug 2023

  Associate Business Analyst

  - Conduct in-depth research and thorough analysis of client companies,effectively identifying key aspects such as business solutions, technological landscape, background information, and significant initiatives.- Meticulously document essential documents including Know Your Customer (KYC), Know Your Executive (KYE), Request for Proposal (RFP) documentation, and user stories, ensuring accuracy and attention to detail.- Obtain an in-depth understanding of customers' market presence, thoroughly assessing the alignment between their product or solution offerings and the prevailing market requirements.- Work closely with quality assurance teams to define test scenarios, validate solutions, and ensure they meet specified requirements before implementation.- Facilitate effective communication and collaboration among stakeholders, managing expectations, and ensuring alignment between business needs and technical solutions. Show less

• 

  Evicio

  Aug 2023 - now

  Business Analyst

  - Create requirement specifications including Mockups, user stories, and using Agile/Scrum methodology.- Engage with the development team in creating sprint plans, maintaining product backlogs and user documentation- Work with customers and core development engineers to address product scalability, usability, reliability, functionality and performance related issues.- Carry out solution reviews and provide feedback on identified issues, improvements or to align solution or to requirement.- Work closely with quality assurance teams to define test scenarios, validate solutions, and ensure they meet specified requirements before implementation. Show less