David Rojas

Experience

• 

  RMH Teleservices

  Jan 2001 - Aug 2002

  Workforce Manager

  Launched initial workforce structure for a 250-seat, 500 employee call center. Managed team of analysts generating reports for multiple call centers across U.S. and Canada. Developed and automated company-wide Operations Reports showing KPIs for multiple projects. Trained managers and implemented workforce structure at Canadian startup sites. Played strategic role in achieving over 50% gross profit margins and highest overall customer satisfaction.

• 

  Johnson Controls

  Feb 2004 - Dec 2011

  Trained team of engineers on software and hardware development of product test equipment. Coordinated multiple new product introduction projects and participated in initial design. Served as the software liason between corporate office and manufacturing facility. Linked production equipment to centralized SCADA system to provide statistical reports. Standardized product testing platform across plant. Designed operator interfaces and programs for measuring equipment to automate testing of hardware and software. Developed web application for automated software media generation.

  • Sr. Engineering Test Development Supervisor

    Nov 2008 - Dec 2011

  • Test Engineer II

    Jun 2005 - Nov 2008

  • Test Engineer I

    Feb 2004 - Jun 2005
• 

  South Texas College

  Nov 2011 - Sept 2014

  Sr. Programmer Analyst

  Managed and successfully implemented college wide projects including the launch of multi-platform mobile app, new print management solution, student parking permit processing, and migration of internal collaboration web application.

• 

  Automation Station

  Oct 2014 - now

  Owner

  As the premier integrator of custom engineered solutions for the industrial, commercial, and manufacturing sector in South Texas, we help companies prosper through sales, service, and consulting. Whether you need to calculate production efficiencies in real-time, automate a process, develop test systems, or get an overall status of your facility, we have the expertise to meet your goals within budget.