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Deepak Patil

Deepak Patil

Senior Customer Support Engineer

Followers of Deepak Patil169 followers
location of Deepak PatilMumbai, Maharashtra, India

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  • Timeline

  • About me

    User

  • Education

    • St.Lawrence Higher Secondary School

      2012 - 2012
      Periyar University Mathematics B. Sc Mathematics

      Activities and Societies: Cricket, and Carrom Working as consultant-Cloud service, Providing support for Microsoft office 365 to more than 17 lakh employee.

    • Periyar University

      2011 - 2012
      Bachelor's degree Mathematics B Grade

      Bsc in Maths.

  • Experience

    • Micropoint Computers Pvt Ltd

      Jan 2008 - Aug 2014
      Senior Customer Support Engineer

      Worked as Senior Customer support engineer. Installation, configuration and troubleshooting of HP-Compaq, IBM, HCL & Assembled PC, windows OS, MS Office and Symantec Antivirus.Configuration and troubleshooting of mailing system by using Outlook 2007/2010/2013 exchangeResponsible for implementing, installation, maintenance, and upgrade of local area network (LAN), which includes Crimping & Punching I/O, RJ45.

    • LESTER INFOSERVICES PVT. LTD

      Sept 2014 - Nov 2015
      Senior Desktop Engineer

      Worked as a Senior desktop Engineer for Windows based systems. Providing technical support to GuruAid customers. Installing Windows Operating System, Anti-Virus, Printer and troubleshooting on installation along with maintenance of the system.

    • Reliance Communication Limited. (Dakc)Navi Mumbai

      Dec 2015 - Jul 2017
      Retail Area Manager

      Worked as a Retail area manager Managing entire set of activities for 24 stores in Mumbai area, Handling the ticketing system from opening an incident to closure, whether an issue or new request,Updating the Configuration Management Database post changes to any IT Equipment from the configuration perspective Asset Management and Inventory Management, training the new joiners on the ticketing system and also on technical front.

    • Aegis Global Limited

      Oct 2017 - Feb 2024
      Senior Executive

    • Embee Software Pvt. Ltd.

      May 2022 - now
      Cloud Consultant

      Providing Office 365 support on client side.Monitoring server,

  • Licenses & Certifications

    • MCP server 2003

      Microsoft

    • Microsoft Office 365

      Microsoft
      Jun 2023