Payal Shende

Experience

• 

  Shashwat hospital pune

  Mar 2019 - Apr 2019

  Clinical Respiratory Therapist
• 

  Sanjeevani hospital pune

  Oct 2019 - Dec 2019

  Respiratory Care Practitioner

  ● Managed 15+ ICU patients, supporting mechanical ventilation, oxygen therapy, and non-invasive respiratory care.● Conducted 50+ ABG analyses, optimizing therapy protocols, and reducing hypoxemia cases by 30%.● Hands-on training in spirometry, assessing lung function in COPD & asthma patients.● Assisted in intubation and extubation procedures, gaining expertise in airway management.

• 

  Sai shree hospital pune

  Jan 2021 - Feb 2021

  Clinical Respiratory Therapist

  ● Managed 15+ ICU patients, supporting mechanical ventilation, oxygen therapy, and non-invasive respiratory care.● Conducted 50+ ABG analyses, optimizing therapy protocols, and reducing hypoxemia cases by 30%.● Hands-on training in spirometry, assessing lung function in COPD & asthma patients.● Assisted in intubation and extubation procedures, gaining expertise in airway management.

• 

  Noccarc

  Apr 2021 - Jul 2022

  B2B medical sales efforts, securing a one-time sale of 17 ventilators worth 136,000 euros● Conducted product demonstrations at hospitals for ICU physicians and biomedical engineers, resulting in a 20% increase in product adoption.● Worked with 10+ pulmonologists and ICU specialists to provide clinical data insights for product improvements.● Benchmarked competitor ICU ventilators, identifying gaps in performance and regulatory compliance.● Attended a leading medical device expo, analyzing market trends to refine product positioning.● Assisted in clinical research, trial documentation, and regulatory submission (ISO 13485) Show less ● Carried out comprehensive benchmarking of leading brand products, analysing unique features and researching market trends. Conducted on-site visits to 3 hospitals daily, observing patient needs and product usage. These observations allowed for the identification of key customer preferences, which then shaped more targeted sales strategies. ● Designed and implemented customised workflows and automated processes; applied strong communication, negotiation, and interpersonal skills to engage with over 100 clients each month. ● Fostered strong relationships that resulted in a 20% increase in sales conversions and contributed to significant revenue growth. Show less

  • Medical Device Sales & Product Specialist

    Feb 2022 - Jul 2022

  • Sales And Marketing Intern

    Apr 2021 - Jan 2022
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  JD Sports Fashion

  Apr 2023 - Apr 2024

  Sales Assistant

  ● Consistently surpassed sales targets, selling 10-12 products daily with a particular emphasis on upselling additional items like product care accessories. Played a key role in surpassing 90% of sales targets through proactive selling, upselling techniques, and strong negotiation skills. ● Managed the till operations, including cash handling and overseeing the opening and closing procedures of the shop during shifts. Assisted with stock management, including loading and unloading, ensuring smooth operations. ● Served approximately 150 customers daily, maintaining a high level of service and achieved an 85% customer satisfaction rate. ● Built positive customer relationships through enthusiastic engagement, timely communication, and a customer-centric approach, leading to increased customer satisfaction and retention. Show less

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  MAWDY

  Apr 2024 - now

  Sales Representative

  ● Provided comprehensive customer service in the travel insurance sector, specifically catering to individuals traveling outside of Ireland. Explained insurance policies, gathered necessary details, and provided accurate quotations to customers, securing sales targets upon purchase completion. ● Successfully maintained sales conversion rates at approximately 67%, with individual performance tied closely to customer engagement. Achieved an average of 8 sales per day, meeting the required KPIs, with sales performance varying based on call volume (20-40 calls per day). ● Operated independently while being a contributing member of the team, escalating complex customer issues to managers when necessary. ● Diligently logged customer complaints into a tracker and forwarded them to management, ensuring issues were addressed promptly. Used Microsoft Teams, Office, Excel, and Magenta for daily tasks. ● Adhered to regulations, ensuring all personal details were managed in compliance with legal standards. Show less