Emma Smith

Experience

• 

  Carleton University

  May 2016 - Aug 2017

  Supported in the development of Mental Health programming with a Residence Counselor, by creating branding, manuals, and various other materials for Residence students transitioning through University. Provided website esthetic and development as well as administrative services to the Housing and Residence Life Department. Created various informative material for incoming and perspective students in Residence, to support in creating a successful transition throughout the year. Show less Participated in a 160-hour training program to effectively support student transition and develop the community, focusing on learning assessment, event planning, student development theory, and leadership.Facilitated large scale Residence-wide events to support student growth and development within the Residence community.Implemented Residence curriculum by coordinating with a variety of on-campus partners to give opportunities for students to experience and educate themselves on the Ottawa and Carleton communities.Managed the use of supplies and distribution of resources to Residence Life staff members to ensure appropriate educational programming was occurring on all 60+ residence floors. Show less Facilitated Summer Orientation presentations, tours, and Residence Overnight Orientation to help create a positive transition for incoming Residence students.Created an inclusive environment for Summer Residence students to have a positive Residence experience.Supported various professional Residence Life Staff members in different projects to help ease the transition of incoming students, including promotional recruitment videos, social media campaigns, Residence Life staff training, and mental health awareness. Show less

  • Residence Life Summer Assistant-Student Position

    May 2017 - Aug 2017

  • Community Developer-Student Position

    Aug 2015 - Apr 2017

  • Summer Residence Fellow & Project Assistant-Student Position

    May 2016 - Aug 2016
• 

  Carleton University

  Oct 2017 - now

  Develops new ideas for potential events that provide opportunities to promote the school with stakeholder audiences including prospective students, business community, industry, and alumni.Creates and maintains a directory for internal reference that includes key contacts and resources related to planning an event on campus. Coordinates all event logistics including securing venue both on and off campus, creates floor plans, venue set-up/tear-down, catering, audio-visual requirements, registration, preparing and sending invitations, registration, promotion, event staffing, presenter/speaker/volunteer orientation, photographer/videographer, display materials and decor, onsite event management (when required), etc.Prepares budgets for events to be approved by event owner. Secures, trains, and oversees event volunteers. Is responsible for overseeing all large scale and small-scale events that take place within the Nicol Building both with external stakeholders, internal departments, and the general Carleton community. Coordinates pre-briefing sessions and disseminates briefing documents to ensure everyone involved in the event is aware of the timetable, roles and responsibilities, special requirements and contact information.Ensures timely and efficient follow-up on all events including the coordination of post-briefing sessions, where applicable, with respective participants to gather feedback on the event and possible recommendations for future events.Maintains an inventory of Sprott-branded promotional and recognition/gift items. Investigates new ideas and making recommendations to faculty and staff for promotional items, as well as recognition and speaker gifts.Works with third-party vendors to solicit suggestions and quotes for promotional and recognition items, as well as coordinates orders. Acts as the primary contact for faculty and staff requiring Sprott merchandise for program activities such as guest speakers or appreciation. Show less Performed administrative duties for the Director; word processes a variety of material, correspondence, research material, complex reports; maintains Director’s schedule; maintains all aspects of full time faculty files; assists the Director in setting up day-to-day appointments and Tenure/Promotion Committee meetings; replies to email messages on behalf of the Director and redirects enquiries when necessary; organizes and maintains filing system related to all aspects of the Director’s position including keeping an up-to-date registry of all files.Schedules Faculty Board Meetings, books the NPSIA Boardroom, process and distributes agenda, records, prepares and distributes minutes, ensuring that all aspects of the Board meetings run smoothly. Acts for the School Administrator in their absence.Acts for the MA Program Administrator, the MA Recruitment and Program Administrator, and the PhD and Website Administrator in their absence, providing support in answering urgent student inquiries, such as using BANNER to access general student information.Assists in coordinating and organizing seminars and conferences, major NPSIA events, the Ambassadors Speaker Series guest lectures and luncheons. The incumbent is responsible for booking rooms, collecting and coordinating information and distributing posters and notices for all events; and keeps up to date information on new and related services and venues for NPSIA events and conference planning. Show less Advises students regarding program requirements; assists with admissions, as well as Fall, Winter and Summer registration. Responsible for approving students for Fall, Winter and Spring graduations; reviewing academic audits for accuracy on a regular basis, taking appropriate action to correct minor errors.Responsible for assisting with student recruitment activities, facilitating communication with student organizations (e.g., the Criminology Society), providing assistance with departmental events, scheduling and hosting information sessions (online), and maintaining the departmental website.Responsible for answering the main telephone and provides general office reception; providing information and answers to a wide variety of questions regarding the Institute’s undergraduate program, course offerings and activities.Provides administrative support for the Field Placement Co-ordinator as well as the Institute Management Committee and Institute Board. Show less Responds to perspective students through telephone, Facebook, online chat and email inquiries on admission requirements, admission assessment and application status. Provides preliminary advice, information and literature to prospective students; assists potential applicants in interpreting and/or completing admission forms and document requests.Uses online resources such as E-Info and the Ontario University Application Centre website; refers applicants to admission officers and/or the Undergraduate Recruitment Office personnel for advising when appropriate; processes information requests using a computerized enrolment management system.Provides perspective students with information regarding recruitment events, booking campus tours, speciality tours and special event days. Show less Supports the Departmental Administrator, Undergraduate Administrator with their undergraduate duties (registration, assessing CROS override requests, providing information to students regarding departmental course offerings, course selection, admission requirements and program changes, and the organization of final examinations).Assists the Graduate Administrator with GPA calculations and entering applicant/student information into the graduate database and other general duties.General reception and office duties of the department including: scheduling the Undergraduate Supervisor and Chair’s appointments; assisting faculty with photocopying and room bookings; responding to student inquiries by phone, email and in person; maintaining departmental databases. Show less Responded to prospective student inquiries regarding application details, regarding admissions through scheduled appointments, by email and phone.Prepared electronic admissions documentation for the TIM Program Director and assisted with program registration. Responsible for the collection of the final theses for publication, and all documentation required for student’s convocation.Dealt with registration procedures and processes a variety of documents critical to students’ progress through the program.TIM program and TIM faculty to plan and implement non-academic and academic initiatives that add value to TIM students. Such as TIM Lectures, opportunity reviews, networking events. Co-ordinated various events and meetings by booking rooms, catering, and assisted in advertising to TIM faculty and students.Responsible for administering the TIM program operating fund, as well as all faculty research funds. Acted as the primary point of contact on research grants.Worked with Research Accounting to ensure that all necessary documentation is submitted and managed all quarterly and final reports. Show less

  • Events Coordinator

    Sept 2022 - now

  • Assistant to the Director

    Dec 2020 - Sept 2022

  • Undergraduate Administrator- Department of Criminology and Criminal Justice

    Mar 2020 - Dec 2020

  • Undergraduate Recruitment & Admissions Assistant

    Oct 2018 - Mar 2020

  • Undergraduate and Administrative Assistant- Department of Law and Legal Studies

    Jun 2018 - Sept 2018

  • Ecosystem Administrator- Technology Innovation Management Program

    Oct 2017 - Jun 2018