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Glenn Sheppard

Glenn Sheppard

Web Developer

Followers of Glenn Sheppard71 followers
location of Glenn SheppardSurrey, British Columbia, Canada

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  • Timeline

  • About me

    Application Developer at Kyndryl

  • Education

    • Dawson College

      1996 - 1999
      BS Computer Science

  • Experience

    • StatPro

      Sept 2000 - Aug 2008
      Web Developer

      Developing web applications using ASP.NET and other software for their securities pricing service.

    • IBM Canada

      Feb 2014 - May 2017
      Software Developer

      C# application development: USM Tool (Unified Service Management). Service Desk application simplifying and automating various IPC (Incident, Problem, Change) tools used by IBM service desk agents.

    • Appybara Design

      Sept 2017 - now
      App Developer

      Developing Time-Clocking app on iOS and Android for Event Staffing company. Using Nativescript for app development.

    • IBM

      Jul 2018 - Oct 2021
      Software Specialist

      Developing Service Desk automation tool - USM (Unified Service Management), using C#. Includes automating common Service Desk tasks, like creating/updating work tickets, sending and reading emails, etc.

    • Kyndryl

      Nov 2021 - now
      Application Developer

      Designing and developing several solutions for service desk automation.

  • Licenses & Certifications