Charleen Koh

Charleen Koh

Part Time Service Crew

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location of Charleen KohSingapore

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  • Timeline

  • About me

    Marketing Executive

  • Education

    • Seng Kang Secondary School

      2011 - 2014
      O level L1R5: 19, L1R4: 16

      Activities and Societies: Badminton • Additional Mathematics• Pure Physics• Pure Chemistry• History• Social Studies• English• Chinese• Geography• MathematicsBesides studying the academic subjects, in 2012, I got the chance to travel to Cambodia. This experience broadened my horizons.

    • North Spring Primary School

      2005 - 2010
      PSLE T-score 198
    • Nanyang Technological University

      2018 - 2022
      Bachelor of Arts Honours (Distinction) Chinese Studies

      Activities and Societies: Welfare Services Club - Growth and Opportunities Demonstrated my Social Media Design skills when I was part of the publicity team for my club's event . Being part of the publicity team, it got the chance to learnt more about the trends in social media publicity and I was also able to improve my graphic designing skills.

    • Ngee Ann Polytechnic

      2015 - 2018
      Diploma in Chinese Media and Communication Chinese Media and Communication

      Activities and Societies: Korean Cultural Club, Badminton Chinese Media and Communication is one of the most unique course in Singapore. It is a bilingual course that covers various aspect of the media industry. For example,Design- Web Design - Emerging Media Technologies- Publication Design Communications- Translation (English & Chinese)- Media Presentation- Marketing & Copywriting- Advertising- Public Relations- Project Development and Management - Business CommunicationJournalism- News… Show more Chinese Media and Communication is one of the most unique course in Singapore. It is a bilingual course that covers various aspect of the media industry. For example,Design- Web Design - Emerging Media Technologies- Publication Design Communications- Translation (English & Chinese)- Media Presentation- Marketing & Copywriting- Advertising- Public Relations- Project Development and Management - Business CommunicationJournalism- News Reporting- Writing for Chinese Media - News Featuring- Broadcast Journalism Production- Video Production - Radio Production - Documentary Production - Asian Cinema The following media attachment are some of the work I did in this 3 years course. Show less

  • Experience

    • Bachmann Resturant Pte Ltd

      Nov 2014 - Apr 2015
      Part Time Service Crew

      ●Delivered friendly and professional customer service through communicating effectively with customer and staff● Handled great responsibility at times such as dealing with bill payment and also shop opening● Served customers from various nationalities effectively● Dealt with complaints from unhappy customers● Ensured customer’s request are delivered quickly, while paying careful attention to details, such as the temperature of drinks, and food presentation

    • Golden Village Multiplex Pte Ltd

      Aug 2015 - Oct 2015
      Part Time Service Crew ( Ticketing )

      • Served customer from different walks of life• Assisted customer with disabilities when climbing the stairs and finding their seats• Maintained cleanliness in the theatre after every movie ends • Ensured that there is no collision between the different movies• Performed theatre check to ensure that there is no issue with the room temperature, movie screening • Dealt with complaints from unhappy customer due to the waiting time• Addressed unexpected situation effectively

    • RE&S Enterprises Pte Ltd

      Sept 2016 - Apr 2017
      Part time Service Crew

      • Ensured the cleanliness of the restaurant to maintain a hygienic environment for customer• Delivered friendly and professional customer service• Handled cashiering responsibility at times• Dealt with complaints from unhappy customers• Promoted seasonal menu & restaurant’s rewards card to increase sales

    • XTREME Media Pte Ltd

      Sept 2017 - Jan 2018
      Internship

      Production Assistant - Worked on a studio game show titled Hentam Sajalah that aired on Mediacorp Suria Channel - Mainly responsible for props and logistic

    • Threesixzero Productions

      May 2018 - Jul 2018
      Internship

      - Took up the role as a Production Assistant for a talk show titled Top 10 Singapore that aired on Mediacorp Channel U- Took up the role as a producer for a 7min short segment video that aired on Mediacorp Channel 8 Link: https://www.youtube.com/watch?v=-JhxpFFGGn0

    • New Era Tickets

      Oct 2018 - Jul 2022
      Ticket Service Agent

      Demonstrated effective Communication skill when I was part of the Ticketing Agent Crew for concerts that is happening in Singapore. I handled unhappy patron who failed to get tickets and also effectively communicated with them through phone calls.

    • Hype Records

      May 2021 - Jul 2021
      Social Media Intern

      - Conceptualised social media content for client and Hype Record's artiste- Liaised with talents and developed the script for filming Took up the role as a cameraman during filming- Edited the first-cut of the social media content for the client

    • Taizjo

      Aug 2021 - Jan 2022
      Content Creation and Marketing Intern
  • Licenses & Certifications

    • Building a Business Presence With Facebook Marketing

      Coursera Course Certificates
      Apr 2022
    • Positioning: What you need for a successful Marketing Strategy

      Coursera Course Certificates
      Apr 2022
    • Certificate of Attendance for completing News Production Workshop

      Singapore Media Academy
      Jan 2017
    • Google Ads for Beginners

      Coursera Course Certificates
      Apr 2022
    • Introduction to Digital Marketing

      Coursera Course Certificates
      Apr 2022
    • Identifying, Attracting, and Growing Your Digital Audience

      Coursera Course Certificates
      Apr 2022
    • Market Research and Consumer Behavior

      Coursera Course Certificates
      Apr 2022
  • Honors & Awards

    • Awarded to Charleen Koh
      Edusave Scholarship 2014 Teo Ser Luck Adviser to Pasir - Ris Punggol & Punggol East Grassroot Organisation 2014
    • Awarded to Charleen Koh
      Edusave Merit Bursary 2013 Teo Ser Luck Adviser to Pasir - Ris Punggol & Punggol East Grassroot Organisation 2013
    • Awarded to Charleen Koh
      Edusave Merit Bursary 2012 Teo Ser Luck Adviser to Pasir - Ris Punggol & Punggol East Grassroot Organisation 2012
    • Awarded to Charleen Koh
      Edusave Scholarship 2011 Ong Teng Koon Adviser to Woodgrove Grassroot Organisation 2011
  • Volunteer Experience

    • Volunteer

      Issued by Kitten Sanctuary Singapore on May 2022
      Kitten Sanctuary SingaporeAssociated with Charleen Koh
    • Student Volunteer

      Issued by Seng Kang Secondary School on Oct 2012
      Seng Kang Secondary SchoolAssociated with Charleen Koh
    • Student Volunteer

      Issued by North East Community Development Council on Oct 2012
      North East Community Development CouncilAssociated with Charleen Koh
    • Student Volunteer

      Issued by North East Community Development Council on Sept 2013
      North East Community Development CouncilAssociated with Charleen Koh