Connie Montero

Experience

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  Little Caesars

  Jan 1996 - Jan 2001

  Store Manager

  In charge of overseeing the operation of the restaurant. Responsible for the training and development of the team. Developed a strong local community presence through consistent marketing efforts. Managed all aspects of the restaurant including: staffing, training, administration, and managing food and labor costs.

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  Enterprise Rent-A-Car

  Jan 2001 - Jan 2002

  Management Trainee

  Involved in full business skills training program. Marketed local business partners to maintain branch growth and profits. Mentored, trained, developed and managed new staff. Performed superior customer service and effectively communicated, influenced and interacted with customers, vendors and co-workers.

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  Beneficial Finance

  Jan 2002 - Jan 2003

  Account Executive, Loan Officer

  Attracted new mortgage loan applications by making outbound sales calls to prospective customers. Conducted interviews with prospective borrowers in order to analyze financial and credit data. Determined customer financing objectives, advised customers of product/pricing policies and guidelines, and gathered any additional required information. Marketed and sold contemporary financial and insurance products to new and existing customers.

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  Countrywide Home Loans

  Jan 2003 - Jan 2007

  Account Executive, Loan Officer

  At the end of my tenure at Countrywide I was a Team Manager. As a Team Manager I was responsible for the development and performance of all sales activities of my team. I provided daily coaching and feedback to each team member. I also examined mortgage loan applications, supporting documentation and credit of each team member’s files before escalating to our processors.As a Loan Officer, I was responsible for originating loans. I analyzed financial and credit data, determined customer financing objectives, advised customers of product, pricing, policies and procedures and gathered all pertinent information needed to move forward with the mortgage loan. I ensured exceptional customer service by maintaining thorough knowledge of lending programs, policies and guidelines. Show less

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  Guaranteed Rate

  Jan 2013 - Nov 2013

  Vice President of Mortgage Lending

  At Guaranteed Rate, I help people who need to refinance their existing mortgage. Or if they are looking to purchase a home, I can help with a fast and easy pre-qualification so they can start looking for a home today. My professional reputation is very important to me. If you come to me for assistance with a mortgage loan, rest assured that I will jump through hoops, if necessary, to give you the service you deserve.

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  Lincoln Heritage

  Nov 2013 - now

  Licensed Agent