Andy Young

Andy Young

Service Desk Team Lead

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location of Andy YoungAlloa, Scotland, United Kingdom

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  • Timeline

  • About me

    Resource Analyst | Business Analyst | Business Relationship Manager | IT & Project Delivery Support

  • Education

    • University of Aberdeen

      1995 - 1999
      Bachelor of Education (BEd) Music Education 2:2
  • Experience

    • Capita

      Aug 2009 - Apr 2012
      Service Desk Team Lead
    • Portsmouth Hospitals NHS Trust

      May 2012 - May 2013
      ICT Account Manager
    • Southern Health NHS Foundation Trust

      Jul 2013 - Aug 2017
      ICT Service Desk & Desktop Support Manager
    • Arqiva

      Aug 2017 - Oct 2024
      • Resource Analyst

        Jun 2021 - Oct 2024
      • IT Business Engagement Lead

        Aug 2017 - May 2021
  • Licenses & Certifications

    • CIW Site development associate

      CIWcertified
    • CIW Web Foundations

      CIWcertified
    • Process Data from Dirty to Clean

      Google
      Sept 2024
      View certificate certificate
    • ITIL Foundation

      AXELOS Global Best Practice