
Andy Young
Service Desk Team Lead

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About me
Resource Analyst | Business Analyst | Business Relationship Manager | IT & Project Delivery Support
Education

University of Aberdeen
1995 - 1999Bachelor of Education (BEd) Music Education 2:2
Experience

Capita
Aug 2009 - Apr 2012Service Desk Team Lead
Portsmouth Hospitals NHS Trust
May 2012 - May 2013ICT Account Manager
Southern Health NHS Foundation Trust
Jul 2013 - Aug 2017ICT Service Desk & Desktop Support Manager
Arqiva
Aug 2017 - Oct 2024Resource Analyst
Jun 2021 - Oct 2024IT Business Engagement Lead
Aug 2017 - May 2021
Licenses & Certifications

CIW Site development associate
CIWcertified
CIW Web Foundations
CIWcertified- View certificate

Process Data from Dirty to Clean
GoogleSept 2024 
ITIL Foundation
AXELOS Global Best Practice
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