Loh Siang Jun

Experience

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  Original Media Pte Ltd

  Dec 2007 - Aug 2008

  Events Facilitator

  Facilitated events for both private and government sectors including major events e.g. Singapore F1 - 2008 Formula 1 Night Race, (People's Association) WIN Awards Dinner 2008, etc

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  Cheers Connect International

  Jul 2010 - Dec 2010

  Student Facilitator

  Developed character and leadership qualities through the use of both indoor and outdoor activities for youths and corporate clients

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  Adventurer's Singapore Pte Ltd

  Aug 2010 - Aug 2011

  Events Facilitator

  Facilitated road-shows, events for both private and government sectors e.g. NHG Amazing Race 2011, Exxon Mobil Family Day 2010, Singtel YOG Roadshow 2010

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  Temasek Laboratories

  Jan 2011 - Jun 2011

  NTU - Researcher

  Managed project title "High Energy Density Pulse-Powered Capacitors"Proficient in lab equipment such as the SEM, XRD, FTIR, TGA, DSC, Contact Angle, Probe Station, High Voltage Tester, Furnace, Oven

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  Tristar Industries Ltd.

  May 2012 - Feb 2014

  CP Engineer

  1) Established main client base from shipping and oil & gas industries i.e. Keppel Fels, Swiber Offshore, etc2) Designed complete cathodic protection systems with galvanic sacrificial anodes3) Calculated material, labor, and equipment needed for projects i.e. Project Bundled A2B Phase (SGD 138K), KE Berth Connected Floating Dry Dock (SGD 105K), Naga & Pelikan Project (SGD 75K), etc

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  Wartsila Singapore Pte Ltd

  Jul 2014 - now

  1) Manage, lead and develop a high-performing team2) Ensure fast team response and customer satisfaction with on-time and high-quality support3) Support sales on customer meetings with technical discussions and overhauls4) Promote and focus highly on QHES (Quality, Health, Safety, and Environmental) procedures5) Identify and lead improvements in there, and other, function's processes and ways of working6) Deliver "excellent" customer service to both internal and external customers.7) Resolve potential issues and escalations in an optimized and timely manner8) Work in close collaboration with other business functions to ensure and promote quality and delivery performance Show less 1) Manage and develop and/or implement specific process and related tools and applications to enable high business performance and operational efficiency and secure value to customer2) Conduct in-depth analysis to create optimal solutions within own responsibility area3) Execute operational development actions within own responsibility area according to set targets4) Cooperate with internal stakeholders from other divisions and organisations5) Align processes within divisional and/or discipline level Show less 1) Responsible for attending to customer service & part related enquiries and provide suitable solutions packages to customer that includes spares parts purchase, variable engine services, component reconditioning, etc.2) Assist account manager in preparation of service offer/proposal for established main client base, which include:o A.P. Moller – Maersk Group (Maersk Line, Maersk Tankers, Maersk Drilling, Maersk Supply Service)o CMA CGM International Shippingo Teekay Coporation – Teekay Marineo Berge Bulk Maritime Pte Ltdo Livestock Express Pte Ltd – Singapore – Vroon, etc.3) Issue work orders and coordinating with various department and vendors on work-in progress to ensure jobs are completed according to agreed schedule, specifications and costs, main orders handled (Top 3):o Maersk Sealand Class Approved Method IMO Tier 1 for NOx reduction (SGD 1.4M)o Maersk Sealand Class Mapex Retrofit Upgrade (SGD 221K)o Maersk K-Class Main Engine Docking Repair Works (SGD 255K), etc.4) Assist in handling of customer feedbacks & provide corrective / preventive actions Show less

  • Field Service Resources Manager, 2-stroke services

    Aug 2022 - now

  • Special Project Officer (Recreational Team)

    Apr 2021 - now

  • Senior Sales Support Engineer

    Mar 2021 - Aug 2022

  • Fire Warden

    Oct 2015 - Jul 2022

  • Process Implementation Manager

    Oct 2018 - Jan 2022

  • Sales Support Engineer

    Feb 2014 - Mar 2021

  • Digital Champion

    May 2017 - Dec 2019

  • Vice Chairman (Recreational Team)

    Jul 2014 - Sept 2016