Eldon Conceicao

Experience

• 

  Ministry of Education

  Oct 2003 - Sept 2007

  System Engineer/Computer Science Instructor

  • Installed, configured, and managed Windows Servers, troubleshot and fixedWindows-based software programs, and oversaw upgrading both hardware and software,• Identified and analyzed network requirements, evaluated and worked on the improvement of network performance, and performed regular backups.• Provided production support for the database and application issues.• Resolved networking issues, assisted in the development of original web pages, and integrated new systems into existing networks.• Deployment of Operating Systems and networking including Red Hat Enterprise Linux, Microsoft Windows Server, Active Directory, DNS services, VPN, Routers, and firewalls.• Development of OS command line utilities and scripting.• Continual maintenance of security including backup and redundancy strategies.• Competency in writing and maintaining custom scripts to increase system efficiency and lower downtime due to required human intervention.• Maintain up-to-date records of assessments, attendance, planning, syllabus, and reports.• Teach Computer Technology Course including simple networking, graphics, HTML, computer programming, management of computers, and Information technology.• Attend curriculum planning and faculty meetings.• Use a wide range of technologies and creative teaching styles. Show less

• 

  CAVIBEL & CERIS (EQUATORIAL COCA-COLA BOTTLING COMPANY CABO VERDE)

  Sept 2007 - Feb 2009

  Senior Enterprise Management Engineer

  • Lead Engineer for design and implementation of applications development and test environment.• Acting as the primary technical escalation point for all major infrastructure and applications components.• Traveled to provide support for the implementation of software solutions in Coca-Cola divisions in other countries.• Responsible for providing technical support in the implementation of off-the-shelf, customized applications and enterprise-wide systems, including resolving complex support problems and for designing, implementing, maintaining, and troubleshooting systems on the cloud, LAN/WAN, storage, virtual technologies, telephony platforms, and SQL databases.• Charged with the responsibility of implementing, maintaining, and administering all major infrastructure systems and software.• Responsible for the executive briefing of the company’s management for all infrastructure-related projects.• Responsible for process overhaul regarding patch management and software deployment systems to ensure endpoint computers and server platforms are properly updated and maintained.• Responsible for the development of new software solutions to integrate the various existing software applications.• Responsible for the development of high-level reporting systems to be used by the company’s management.• Determining systems specifications, input/output processes, and working parameters for hardware/software compatibility and maintenance of system security.• Maintaining and administering Active Directory environment and group policy objects for the site. Show less

• 

  Maboque

  Feb 2009 - Feb 2010

  Technical Consultant

  • Served as a technical consultant in several projects involving IT infrastructure and software solutions.• Guided internal IT staff on the implementation of technology solutions for different business problems.• Implemented system for hotel booking and management.• Provided technical support and guidance to staff members.• Implemented invoicing and accounting systems.• Developed and Implemented Inventory management system.

• 

  Intellectus

  Feb 2010 - Jan 2013

  Senior Enterprise Management Engineer

  • Led a team of 8 engineers in implementing system infrastructure and software solutions.• Responsible for management of network infrastructure serving hundreds of users.• Responsible for the management and performance of several desktop and web-based applications.• Created, monitored, managed, and tuned Relational Database Management Systems including MS SQL Server and MySQL.• Responsible for administration, application management and monitoring network data gathering applications on Windows and Linux servers.• Developed complex SQL queries to generate various reports for management.• Charged with the responsibility of implementing, maintaining, and administering all major infrastructure systems and software.• Responsible for the executive briefing of the company’s management for all infrastructure-related projects.• Responsible for process overhauling patch management and software deployment systems to ensure endpoint computers and server platforms are properly updated and maintained.• Responsible for the development of new software solutions to integrate the various existing software applications.• Deployment of Operating Systems and networking including Red Hat Enterprise Linux, Microsoft Windows Server, Active Directory, DNS services, VPN, Routers, and firewalls. Show less

• 

  Self-employed

  Jan 2013 - Mar 2016

  Web / Software Development Senior Consultant

  • Provided clients with solutions and hands-on technical experience for web/software projects delivered efficiently.• Architected Solutions to business problems.• Supported clients through the development and implementation of robust and scalable web/software systems.• Guided and Mentored Junior Level Developers with Development Process.• Developed perfectly tailored web/software solutions from scratch including but not limited to, inventory management, invoicing, accounting, ordering system, booking and scheduling, and ecommerce.• Integrate web applications with other (third-party) web services like PayPal, Stripe, Zoho CRM, and most Google APIs like Geocoding and Google Maps, Authorize.net, etc. Show less

• 

  ECBC Technologies LLC

  Jan 2016 - now

  Co-Founder / CTO / Senior AI Consultant

  Lead and manage the strategic vision, development, and deployment of innovative technology and AI-driven solutions for clients across multiple industries. Provide expert consultancy in AI strategy, helping businesses integrate AI to enhance their operations, drive efficiencies, and achieve competitive advantages. • Spearhead the integration of AI and machine learning models to enhance data analytics capabilities, predictive modeling, and automation of key business processes.• Develop and implement AI-driven customer service solutions, such as chatbots and virtual assistants, to improve client interaction and reduce operational costs.• Design and implement system integrations and automations to streamline operations, improve workflow efficiency, and reduce manual effort across various business functions.• Manage the end-to-end development of web/software projects, including architecture design, machine learning model training, data pipelines, and deployment.• Oversee AI projects, from natural language processing (NLP) and computer vision applications to custom AI algorithms tailored to specific client needs.• Lead the adoption of AI tools and technologies, ensuring seamless integration with existing systems and alignment with business objectives.• Provide consultancy to clients on AI strategy, helping them identify opportunities to leverage AI for growth, cost savings, and process optimization.• Drive strategic partnerships with AI technology providers and foster innovation through the adoption of state-of-the-art AI tools and frameworks.• Conduct accessibility testing and consulting to ensure compliance with Section 508 • Manage and mentor a team of web/software developers, data scientists, and AI specialists, fostering a culture of innovation and continuous learning.• Responsible for overseeing all aspects of web and software development, including both frontend and backend solutions, with a focus on scalable and efficient AI integration. Show less