
Roger Chong
Graduate Trainee

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About me
Practice Manager Quality Engineering at Auckland Council
Education

Sheffield Hallam University
2011 - 2011Bachelor of Engineering (B.Eng.) Mechatronics, Robotics, and Automation EngineeringAssemble Robots and competition, Programming C++, Understanding Cloud Computing, Circuit Building and PLC

Tunku Abdul Rahman College
2009 - 2011Advance Diploma Mechatronics, Robotics, and Automation EngineeringActivities and Societies: Final Year Project Exhibition(ProDex)
Experience

UMW Toyota Motor
Jul 2012 - Aug 2012Graduate TraineeOn-the-Job Trainee, Product Planning DepartmentToyota Motor1. Completed Executive Transition training.2. Developed analytical thinking and creative problem-solving skills.3. Enhanced presentation and communication skills.4. Gained proficiency in computer skills.5. Attended workshops on professional image building and etiquette.6. Learned stress management techniques.

UMW Toyota Motor Sdn. Bhd.
Nov 2012 - Apr 2013Technical Consultant1. Diagnosed vehicle issues and provided technical solutions.2. Compiled and presented detailed technical reports.3. Collaborated in team brainstorming sessions to resolve complex problems.4. Coordinated the flow of technical information across departments.5. Extracted and analyzed data to drive improvements.6. Applied continuous improvement (Kaizen) principles to enhance processes.

Accenture
May 2013 - May 2016Scope of Work : SAP Regression TestingIndustry : Upstream Oil & Gas (Shell Malaysia)1. Served as the focal point for project and testing teams.2. Improved testing scripts.3. Conducted SAP testing (BW, CPL, PM, PS).4. Utilized HP QuickTest Professional (QTP) for scripting.5. Managed end-to-end functional and non-functional test planning, preparation, and execution.6. Developed, designed, built, tested, and executed QTP scripts.7. Led QTP version upgrade projects.8. Performed capability testing on existing scripts with UFT.9. Executed over 1,000 scripts within 24 hours.10. Produced detailed results and analysis.11. Gathered functional requirements for implementation and enhancements.12. Managed script execution in HP QC to track execution status.13. Delivered tasks on time to meet deadlines and client requirements.14. Coordinated regression activities to ensure no bugs were released into production.15. Documented and implemented projects. Show less
Software Engineer
Sept 2014 - May 2016Associate Software Engineer
May 2013 - Aug 2014

Pactera
Jun 2016 - Jul 2017Team LeadScope of Work : (Team Lead) KL Offshore Delivery Center (ODC)Industry : Telecommunication (StarHub Singapore)Led a test team of 7-8 members from offshore in Malaysia.Created best practice guides and knowledge transfer documentation.Fostered a diverse work environment with geographically dispersed team members.

Tata Consultancy Services
Aug 2017 - Oct 2018Test AnalystScope of Work : SAP Automation and Manual Regression TestingIndustry : Oil and Gas (Petronas)Led a team of three, including offshore members. Engaged in both manual and automated regression development.

Beyond Recruitment
Jan 2019 - May 2019Senior Test AnalystSAP Holidays Act (Payroll) Project - Contract - Auckland Council

Auckland Council
May 2019 - nowIn my role as Practice Manager for Quality Engineering at Auckland Council, I lead a team of dedicated professionals, fostering a culture of innovation, collaboration, and continuous improvement.With a passion for leadership and a strong technical foundation, I work closely with cross-functional, leadership, and ARTs teams to align quality practices with business objectives and drive strategic improvements. By leveraging Agile, SAFe, and DevOps methodologies, I aim to ensure that quality is embedded throughout the entire delivery lifecycle. Show less
Practice Manager Quality Engineering
Oct 2024 - nowAutomation Test Lead
Jul 2021 - Oct 2024Automation Test Lead (as Test Manager Role)
Jan 2021 - Apr 2023Automation Test Analyst
Apr 2020 - Aug 2021Automation Test Analyst
May 2019 - Aug 2020
Licenses & Certifications
- View certificate

ICAgile Certified Professional (ICP)
ICAgileSept 2019 - View certificate

Certified Tester, Foundation Level
ISTQB - International Software Testing Qualifications BoardOct 2018 - View certificate

DevOps Foundation Certification
DevOpsInstituteFeb 2020 - View certificate

Certified SAFe® 5 Practitioner
Scaled Agile, Inc.Jun 2021
Honors & Awards
- Awarded to Roger ChongRising Star Auckland Council Dec 2021 Rising StarRoger has continually and since he first joined Auckland Council been a team member that constantly and proactively supports and assists others in developing their skills or supporting them to achieve their goals. Whether they be colleagues from the business in relation to a project he is part of or his direct peers and team mates, or other ICT team members. Roger always goes the extra distance to ensure everyone understands what they need to do and how to do it. This makes a… Show more Rising StarRoger has continually and since he first joined Auckland Council been a team member that constantly and proactively supports and assists others in developing their skills or supporting them to achieve their goals. Whether they be colleagues from the business in relation to a project he is part of or his direct peers and team mates, or other ICT team members. Roger always goes the extra distance to ensure everyone understands what they need to do and how to do it. This makes a huge difference when timelines and budgets are tight and he is constantly looking at and reviewing the way we deliver the work to save both time and money. He has been actively supporting the development of some of his team mates in Test Automation by holding weekly development sessions with them, all while he is still involved in testing and delivering on the Building Consent ART and other deliverables required of him. He is an all rounder that is constantly receiving acknowledgement and praise from others from our wider business and from within other ICT Teams, including his own. We are so fortunate to have someone like him with such a broad coverage and understanding of the technical ins and outs of SAP, that he gained in previous roles overseas before emigrating to New Zealand and joining Auckland Council.Rising StarThe extended energy and enthusiasm he showed in the area of automation testing and the overall effort he put in the team activities made me nominate him for the award. His knowledge in the SAP area and the commitment to the project is one of the other reasons which backs me up for this Show less
- Awarded to Roger ChongTe Pou CEO Award Finalist (Team Category) Auckland Council Aug 2021 Te Pou CEO Awards recognise people who have gone above and beyond to role-model our four behaviours – serve, achieve, develop and collaborate.
- Awarded to Roger ChongApplause for Team Award Ajoy Mukherjee Aug 2018 You are inspiring role model to your colleagues. Thank you for your dedication and commitment
Languages
- enEnglish
- baBahasa melayu
- chChinese
- jaJapanese
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