
Laura Wheatley
Personal Assistant & Legal Secretary

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About me
Transformational 1:1 Coach for successful women | I turn messy minds into meaningful lives | Founder of messy wisdom | Managing Partner of Infusion Group
Education

University of East Anglia
2003 - 2006Bachelor of Arts (BA) English Literature 2.1
Experience

Withersworldwide
Sept 2008 - Nov 2009Personal Assistant & Legal Secretary
Wesleyan Assurance Society
Feb 2010 - May 2010Events Administrator
Lloyds Banking Group
Aug 2010 - Jan 2011Project Support Officer (PMO)
Royal Bank of Scotland Business
Feb 2011 - Aug 2013Led IT infrastructure remediation across 2,500 sites in 24 countries as part of a £200m Network Transformation Programme.Achieved significant cost savings by decommissioning 90,000 legacy devices and spearheading a globally recognised green initiative, with 170+ tons of waste achieving 99.9% landfill diversion. Established a PMO function within the £200m Network Transformation Programme, introducing trackers and metrics to monitor remediation and decommissioning progress.Managed project plans, budgets exceeding £20m, and key governance processes, ensuring oversight of risks, issues, and changes.
Project Manager
Jul 2011 - Aug 2013Project Support Officer (PMO)
Feb 2011 - Jun 2011

Royal Bank of Scotland Business
Mar 2014 - Dec 2016PMO LeadEstablished and led a PMO function, driving the growth of the Payments team from 20 to 170 FTE as part of the Williams & Glyn Programme.Delivered ‘gold standard’ governance, ensuring compliance, quality assurance of 10,000+ project plan lines, and Day 1 readiness for the divestment of 314 branches, setting the benchmark across Operations.

Elavon Europe
Jan 2017 - Jan 2021Promoted to Head of Bid Services within seven months, with our team contributing to £17m in revenue and increasing win rates from 8% to 40%. Led and secured the largest tender in Elavon’s history, protecting £40m in annual revenue, while earning external recognition as a Women in Payments ‘Emerging Leader’ nominee. Managed multiple complex bids for International Corporate and UK Sales teams, with an average deal size of £500,000.Led end-to-end bid processes, including qualification, win team coordination, and creating compelling value propositions through Elavon’s sales methodology.
Head of Bid Services
Jul 2017 - Jan 2021Bid Manager
Jan 2017 - Jul 2017

Infusion Group
Jan 2021 - nowManaging PartnerLeading a Business Growth Consultancy that has helped 100+ ambitious business owners achieve sustainable growth, scale their operations, and plan successful exits—transforming both their businesses and their lives.With deep expertise in leadership, mentoring, and team dynamics, I focus on the people part of business to drive lasting results.

Messy wisdom
Feb 2025 - nowFounderFounder of messy wisdom and The Congruence Code, I work with amazing, successful women who seem to ‘have it all’ on paper but feel disconnected from themselves.I empower my clients to embrace the mess, rediscover their true selves, and build a life that’s not just successful but deeply satisfying
Licenses & Certifications

Accredited Certificate in Group Coaching & Facilitation
Animas Centre for CoachingMar 2021
GCologist
The GC IndexJan 2023
Accredited Diploma in Transformational Coaching
Animas Centre for CoachingNov 2020
Certified Master Practitioner of NLP
Edge NLP LimitedDec 2019
Key Person of Influence
Dent GlobalJan 2024
Thinking Environment Masterclass - Certificate of Completion
Animas Centre for CoachingJun 2021
Certified Trainer
Everything DiSC: A Wiley BrandMar 2021
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