Ajay Kumar

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Pune, Maharashtra, India

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Timeline
About me
Manager - RRT | International Product Support at Kirloskar Oil Engines Ltd
Education
- State Board of Technical Education and Training
  2010 - 2013
  High School Diploma Electrical and Electronics Engineering 86%
- BITS Pilani Work Integrated Learning Programmes
  2022 - 2025
Experience
- Cummins India
  Sept 2013 - Mar 2015
  Deputed as Field Service Engineer to Support NMDC Bacheli & Kirandul Iron ore mining project for Cummins HHP, MHP (QSK19MCRS, QSK38C,KTA38, NTA,K19) Engines Powering various HEMMs such as Dumpers, Excavators, Drills. Trained on Diesel Engine Anatomy, Architecture, tear down analysis varying in the range from 50 HP to 1800 HP. Hands on training on quantum engines, troubleshooting of various powergen & automotive controls.
  - Field Service Engineer
    May 2014 - Mar 2015
  - Trainee Engineer
    Sept 2013 - Apr 2014
- Cummins India
  May 2015 - May 2023
  Roles and responsibilities.1. Installation and Commissioning of Diesel Engines. 2. Dignosis, Repair & Maintenance of Engines. 3. Customer Handling. 4. Failure Root Cause Analysis. 5. Warranty Handling / Decision Making. 6. Engine Oil Sample Analysis. 7. Condition Based Monitoring Audits. 8. Dealership Handling which includes Claims settlement, SLA, NPS, MTTR, RECT, PM Quality / Audits, Tools Audit. 9. Stock Analysis & Mini Max Setting. 10. OEM & Customer Meetings, MOMs.11. Dealership, Customer Engineers and Technicians Training & Development. Show less Promoted as Key Account Manager to Handle SECL (Coal India) Mining Customer support. Roles and responsibilities.1. Installation and Commissioning of Diesel Engines. 2. Dignosis, Repair & Maintenance of Engines. 3. Customer Handling. 4. Failure Root Cause Analysis. 5. Warranty Handling / Decision Making. 6. Engine Oil Sample Analysis. 7. Condition Based Monitoring Audits. 8. Dealership Handling which includes Claims settlement, SLA, NPS, MTTR, RECT, PM Quality / Audits, Tools Audit. 9. Stock Analysis & Mini Max Setting. 10. OEM & Customer Meetings, MOMs.11. Dealership, Customer Engineers and Technicians Training & Development. Show less
  - Key Account Manager
    Jan 2022 - May 2023
  - Key Account Manager - Mining Support
    Jan 2017 - Dec 2021
  - Field Service Engineer
    May 2015 - Dec 2016
- TMTL Engines - Eicher Engines
  May 2023 - Feb 2025
  Area Service Manager
- Kirloskar Oil Engines Limited
  Feb 2025 - now
  Manager - RRT | International Product Support
Licenses & Certifications
- Developing a Critical Thinking Mindset
  LinkedIn
  Sept 2025
  View certificate
- Six Sigma Yellow Belt
  Cummins India
  Nov 2022
- Creating Flowcharts for Beginners
  LinkedIn
  Jul 2025
  View certificate
- Root Cause Analysis: Getting to the Root of Business Problems
  LinkedIn
  Sept 2025
  View certificate
- Gemini in Google Slides
  LinkedIn
  Sept 2025
  View certificate
- Cummins Qualification Completion Certificate for
  Cummins India
  Oct 2022
Honors & Awards
- Awarded to Ajay Kumar
  Cost Reduction by changing QSK19MCRS - BH60 - Fuel Filters from imported to Indigenous Vice President of DBU Jun 2022 Cost Reduction by changing QSK19MCRS - BH60 - Fuel Filters from imported to Indigenous
- Awarded to Ajay Kumar
  Enhancement of CWS Repaired QST30C, QSK19MCRS Engine life post overhaul Vice President of DBU Jan 2022 Enhanced Post Overhauling Engine life by improving overhauling practices and field monitoring practices
- Awarded to Ajay Kumar
  Improving Engine Life at SECL from Avg 10,000 hours to 18,000 hours Vice President Jan 2020 Improved Engine Life at SECL from Avg 10,000 hours to 18,000 hours by following proper Condition Based Monitoring and controlling frequent failures RCA and closing them.
- Awarded to Ajay Kumar
  SECL Customer support excellence. – For Customer Support, Cost reduction, Proactive approaches to save enhance the life of Engines Zonal Manager Oct 2019 For Customer Support, Cost reduction, Proactive approaches to save enhance the life of Engines
- Awarded to Ajay Kumar
  QST30C Engine Hard to diagnosis issue Vice President of DBU Apr 2019 Solved one Engine not starting Hard to diagnosis issue in QST30C Engine Powering BEML 100T Dump Truck
- Awarded to Ajay Kumar
  Worked with Engineering team in analyzing High fuel consumption issue in QST30C Engine (BH100 Dumper) Managing Director Jan 2018 Worked with Engineering team in analyzing High fuel consumption issue in QST30C Engine (BH100 Dumper)