Norman Li

Experience

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  富士康

  Sept 2002 - May 2008

  Department: CMMSG/Longhua R&D / MPT-validation / AgencyReport to: Technical Manager -- Robert A. McGuireSubordinators: 5Responsibilities & Achievements:  Provide the EMC design and validation service from board level to system level, including PCB EMC design check, component EMC check and test, system EMC test and debug. Provide related documents to the system certification agency to get the requested EMC and safety certificates. Arrange the certification schedule. Collect the certification material and test sample. Contact the test lab to get the mark in time. Check the Engineering Change Requisition. Provide professional suggest to the PM. Cooperation with other function team during the full cycle life of product to reduce the risk of schedule delay. Solve EMC and Safety problems with related engineers Collect related files for WEEE and EDS for Hp customer’s environmental request. Production includes HP BPC computer, CPC computer, workstation; Sony desktop computer; Lenovo desktop computer, etc. Built up a standard new safety test lab: chose the location and distribution, purchased the necessary equipment, hired and trained people, set up test method and documents. Testing capability covered the entire system safety test items for IEC 60950 –1. The lab completed the test for more than 100 projects in a year. Be promoted t be a team leader in 2006/01 Help the manager to arrange the test plan and schedule, study and research the new technology; 收回 Department: Longhua Design Center / Simulation Center Report to: Senior Manager -- Dr. Scott LinSubordinators: 3Responsibilities and achievements:  Part level: Create Via model for Hspice(Using HFSS) and connector models of USB & Print for other analysis software. For component level:1. SmartCard grounding and shielding analysis.(FLO/EMC)2. Heatsink grounding radiation analysis and improvement. (FLO/EMC)3. Aperture for heat in shielding can of mobile analysis. (FLO/EMC) For board level:1. EMI check in PCB layout. (EM Control)2. Analysis serpentine line in PCB and setup the Guidelines of serpentine layout. For system level:1. MicroATX、ATX、BTX serial desktop computer chassis radiation and shielding analysis.2. ADSL, Network Server, Notebook, LCD Monitor, PS system radiation and shielding analysis. Build the capability of VNA measurement and SOP(Standard Operating Procedure) and be in charge of Agilent 4 port VNA N5230A. Complete the study of Measuring Impedance Use VNA.HONORS The Best Potential New comer in Foxconn Longhua Design Center of 2002 The champion of Best Computer Aided Design in FOXCONN of 2003. Item: Thermal and EMC design in the same server system. (Cooperate with Thermal team) 收回

  • Team Leader

    Jan 2006 - May 2008

  • EMC simulation Supervisor

    Sept 2002 - Jan 2006
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  Bestbuy

  Jan 2008 - Nov 2015

    Responsible for Best Buy exclusive brand product quality control: Manage TV vendors to product qualified TV product; Product function testing and release; Pilot run and mass production on site validation and approval;  Be the quality focal point for the supplier activities directed toward process control and quality assurance of sourcing products, work with supplier to establish a structured approach for consistency and adherence to quality procedures and requirements. Work closely with service providers on surveillance audit (quality system assessment, process capability analysis and during-process inspection etc.) for the suppliers and their sub-tier suppliers through quality tools to quality them and drive continuous improvement. Follow up non-conforming from the supplier audit, during-process inspection, pre-shipment inspection, quality complaints from internal customers, product returns and safety recalls. Identify / drive root cause analysis, corrective action and preventive action implementation. Responsible for product quality compliance, including starting the program, handling the product, response to the customer, investigate, find the root cause, find solution, repair or pull back or recall sold product .  Best Buy exclusive brand product customer complains collection, analysis and weekly reporting.  Best Buy exclusive brand product incident after sales investigation and reporting.  Short-time and long-term Quality improvement project handling 收回 Responsibilities & Achievements:  Responsible for Best Buy exclusive brand product compliance for multi-market.  Innovation on new methodology for managing product safety in global sourcing business. Responsible for product safety/compliance, vendor’s product safety/compliance management capability assessment (audit) and improvement.  Product shipment inspection arrangement and release. Best Buy exclusive brand product incident escalation program handle.  Product Recall Process setup and implement.  3rd party management program setup and be in charge.  Risk management program setup and maintenance. Quarterly dashboard summary and timely update.  Mentor for junior engineer and team management when manager time off. HONORS The Most Valuable Employee of 2010 in Best Buy ExB Asia. 收回

  • Sr. Supplier Quality Engineer

    Aug 2011 - Nov 2015

  • Sr. Product Engineer

    Jan 2008 - Aug 2011
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  Home Depot

  Nov 2015 - Jul 2016

  Assistant SQE Manager

   Act as a key project leader to drive supplier/factory to do continue improvement base on market data such RTV, customer voice and comments.  Provide professional assessment of vendor quality capability/quality system to x-function team during whole product development process. Guide 3rd party on QSA(Quality System Audit), testing, inspection for initial design, pilot run and mass production stage. Support Product Engineering on pre-purchase testing, provide on-site technical guidance to suppliers and monitor them toward assuring product / process compliance with engineering requirements. Support Sourcing team on new product launch by new factory pre-qualification prior to on-boarding. Lead on the tracking, management and reporting for the assigned quality initiative programs. Work closely with cross functional teams to eliminate roadblocks & communication barriers that may affect quality and delivery requirements. Work closely with China and US QA team to manage service providers to ensure compliance to relevant requirements from Company Integrity Policy, QA Standard Operating Procedures and MSA. Develop and deliver training tailored to the needs of internal and external audience. 收回

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  亚马逊

  Jul 2016 - Mar 2018

  Supplier Quality Manager

   Qualify potential vendor/supplier before official business. Perform FQA (factory quality audit) as lead auditor. Developing approved Suppliers for Mass Production of high quality parts. Define need of outsource service from 3rd party and build qualification program to select service provider. Manage 3rd party in daily operation with regular performance review. Manage suppliers in Mass Production to continuously produce high quality parts consistently, with improvement in yield quarter to quarter.  Data collection, analysis and extraction for product return, customer rating and review. Support team regular vendor quality performance review.  Quality incident case response and escalate. Stratify customer at the first time, root cause investigation and prevent similar issue in the further.  Engineering change control program establish and maintenance.  Qualify and bring-up of new suppliers to support increased capacity and/or new programs (addressing all aspects of supplier process readiness). 收回

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  杜比实验室

  Mar 2018 - Mar 2021

  Staff C.M. Quality Engineer. APAC

   Survey and Audit potential new and existing Contract Manufactures and Suppliers. Assess/evaluate the various process from Receiving to Shipping.  Leading quality of NPI, First Article Inspections and Ongoing Quality. Qualification of the Process from Incoming to Shipping. Assistance on Yield evaluations and improvements.  Conduct Failure Analysis on products and/or processes. Continuous Improvement on deliveries and/or supply of products.  Review quality reports and drive actions to improve quality  Coordination and driver of continuous improvement program (Kaizen, Six Sigma) Document and/or review all procedures and processes implemented at a CM Liaison with suppliers and Manufacturers on new project on quality specification and coordinate quality improvement programs across functional areas  Deploy, develop and improve suppliers/ supplier’s performance (delivery date, product-/ process quality, effectiveness, responsiveness). Perform Supplier Rating. Be the contact to the suppliers for all quality related issues.  Plan, prepare, perform and report on CM and supplier audits. Interface and coordinator for Change and Deviation Requests by suppliers. 收回

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  Sam's Club

  Mar 2021 - Mar 2022

  Merchandising Quality Engineering Manager

  1.Build up product engineering roadmap and PRD(product requirement document). Work with US merchant team to define proper product requirement and specification. 2.Define the product testing protocol with 3rd party base on product requirement including appearance, function, performance, reliability and others. 3.Qualify potential supplier and factory including engineering, production and customer service capability. Define the entry level of contract manufacture. 4.Work with supplier to complete prototype, engineering sample and production sample to meet testing requirement in each stage. Keep the whole schedule in track. 5.Monitor the production and in-time shipment. Define the inspection protocol based on production requirement. Reject/release questionable shipment base on risk assessment. 6.Identify market problem and work with supplier to find the design/production improvement. 收回

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  Amazon Lab126

  Mar 2022 - now

  Sr. Device Quality Manager