
Frank Ko
Medical Claims Examiner

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About me
Happily retired Electronics Systems Technology Instructor Chabot-Las Positas Community College District and Laney College of Peralta College District
Education

University of California, Berkeley
-Bachelor of Arts (B.A.) Human PhysiologyActivities and Societies: Major in Human Physiology, almost enough units for Minor in Human Anatomy. Pre-med major. 200 hours of Volunteer work in Physical Therapy at UC Med Center, Mt. Zion Hospital & California Pacific Medical Center.

Golden Gate University, San Francisco
-Masters Pgrm in BusinessActivities and Societies: Working toward MBA.

Heald College-San Francisco
-Associate of Arts (AA) Computer Systems Networking and Telecommunications 4.0 GPA
Heald College
-AA Electronics-Computer Science 4.0 GPA
Trident University International
2009 - 2011MBA Concentration in: Information Security and Digital Assurance Management Summa Cum Laude
Experience

Blue Shield of California
Jul 1975 - Dec 1975Medical Claims ExaminerMedical Claims Processing.Interface between medical providers and patients for expedient, fair and accurate processing of claims.Served medical insurance customers by determining insurance coverage; examining and resolving medical claims; documenting actions; maintaining quality customer services; ensuring legal compliance.

Systems Wharehouse
Jan 1976 - Jan 1984District Sales ManagerAs District Sales Managers of 4 retail locations: San Francisco, Berkeley, Mountain View and San Jose, I trained, motivated and managed a team of sales consultants in high-end A/V consumer electronics for maximum client satisfaction while maintaining highest profitibility.

C.W. Sweeney and Associates
Jan 1976 - Dec 1977Medical Claims ExaminerMedical Claims Processing.Interface between medical providers and patients for expedient, fair and accurate processing of claims.Served medical insurance customers by determining insurance coverage; examining and resolving medical claims; documenting actions; maintaining quality customer services; ensuring legal compliance.

Audio Excellence, Inc.
Jan 1983 - Jan 2000Systems Integrator & Corporate OfficerDesign and marketing of high-end home integration, home theater and distributed video/audio entertainment, home automation, automated lighting control systems, surveillance, telecommunications, networking and automated HVAC systems.Management of residential/commercial projects with architects, builders, interior designers and clients.Commercial projects included video-conferencing and performance presentation systems in custom smart boardrooms.Achieve the highest customer service satisfaction and profitability possible. Show less

Heald College
Jan 1989 - Jan 2013SUCCESSFULLY DEMONSTRATED SKILLS• Leadership of campus Academic Affairs team, 7 Program Directors and 65 Faculty• Management of academic department budget, schedule of course offerings & faculty assignments• Oversee retention efforts, ensure compliance with academic policies, maintain SLO & grad rate objectives• Active participant as academic representative in decision making processes of Campus Management Team• Annual analysis/updating of SWOTs, Tactical Plan & contribute to Strategic Planning of academic department• Partnered with local community leaders and organizations to develop/foster relationships with College Show less Courses taught: Electronics Technologies: DC/AC, Digital, Solid State, Circuit Analysis, Integrated Circuits, Robotics, Fiberoptics, Telecommunications, Visual Basic Programming, Computer Networking Systems, Statistics, Business Math, Intermediate Algebra, Elementary Algebra, Medical Terminology, Anatomy/Physiology, Medical Transcription, Environmental Science, Success 100.Curriculum Development: 2002 - Jan 2010. Authored 6 courses, SLOs, course plans.Distance Education: Online Instructor for G010 Student Success course Show less
Associate Director (Dean) of Academic Affairs
Jan 2011 - Jan 2013Director of Information Technology Programs
Jan 2010 - Jan 2011Instructor
Jan 1984 - Jan 2010Evening Dean
Jan 1989 - Jan 1992

Frank Ko
Jul 1994 - Jul 2004C10 Electrical Contractor, License # 692182As corporate officer and C10 contractor for two successful home integration firms specializing in smart houses, home theaters, and performance commercial boardrooms, I supervised the team of electronics technicians in custom projects from the SF Bay Area to Burlington, North Carolina to Vancouver, Washington.

Lynn Fields & Associates, Inc.
Jan 2000 - Jan 2010Systems Integrator & Corporate OfficerDesign and marketing of high-end home integration, home theater and distributed video/audio entertainment, home automation, automated lighting control systems, surveillance, telecommunications, networking and automated HVAC systems.Management of residential/commercial projects with architects, builders, interior designers and clients.Commercial projects included video-conferencing and performance presentation systems in custom smart boardrooms.Achieve the highest customer service satisfaction and profitability possible. Show less

Heald College
Apr 2013 - Apr 2015InstructorCourses taught: Electronics Technologies: DC/AC, Digital, Solid State, Circuit Analysis, Integrated Circuits, Robotics, Fiberoptics, Telecommunications, Visual Basic Programming, Computer Networking Systems, Statistics, Business Math, Intermediate Algebra, Elementary Algebra, Medical Terminology, Anatomy/Physiology, Medical Transcription, Environmental Science, Success 100.Curriculum Development: 2002 - Jan 2010. Authored 6 courses, SLOs, course plans.Distance Education: Online Instructor for G010 Student Success course Show less

ITT Technical Institute
Dec 2014 - Oct 2016Electronics Technology, Computer, & Networking InstructorCan teach the following:ET1210 DC-AC ElectronicsET1220 Digital ElectronicsET1310 Solid State DevicesET1335 Introduction to Electronic Communications SystemsET1410 Integrated CircuitsET2530 Electronic CommunicationsET2750 Programmable Logic ControllersET3110 Networking and CommunicationsET3330 Telecommunications Systems and TechnologyET3430 Fiber Optic CommunicationsET3380 Power ElectronicsPT1420 Introduction to Programming - Visual BasicMG1350 Fundamentals of SupervisionMG2650 Fundamentals of ManagementNT1110 Computer Structure and LogicNT1210 Introduction to NetworkingMA1210 College Mathematics I MA1310 College Mathematics IISC1130 Survey of the SciencesBU1110 Introduction to BusinessBU1410 Management Information SystemsSC1130 Survey of the Sciences Show less

Fremont Christian School
Jul 2015 - Jun 2018Physics and Geometry InstructorFrank Ko's Mission Statement:“I am dedicated to my students' personal and academic success. Each day is an honor and privilege to have the opportunity to positively impact the lives of my students. My service to their enlightenment and betterment is my paramount passion!”

Peralta Community College District
Jan 2016 - May 2023Happily Retired Electronics Technology InstructorCourses:PLCs: Programable Logic Controllers CourseElectronics-II Course: Arduino, Raspberry Pi, C++, Python, Solid State & IC ElectronicsElectric Bicycle Conversions CourseNEC National Electric Code, 1st of 2 SemestersBasic Electricity for Electricians CourseCustomer Service for the Building Trades Course

Chabot-Las Positas Community College District
Jan 2018 - May 2023Happily Retired Electronics Technology InstructorCourses:FANUC Robot Manipulations & FANUC Robot Programming with iPendant Teach PendantAllen Bradley PLC Ladder Logic Programming and Semester ProjectsDC/AC, Solid State, Amplifiers and Benchtop 'from scratch' Power Supply ProjectIT Essentials v6 Course from Cisco Networking AcademyMicrocontroller Systems CourseDigital Logic Systems Course
Licenses & Certifications

I.T. Essentials
Cisco Networking AcademyApr 2018
CompTIA Network +
CompTIANov 2006
Languages
- enEnglish
- caCantonese
- maMandarin
- shShanghainese
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