Albert Van Den Berge

Experience

• 

  Datastream Int. Ltd.

  Oct 1989 - Apr 1995

  Data Communications Engineer
• 

  3Com

  May 1995 - Sept 2005

  Escalation Manager for the 3Com Routing, switching and Network Management products for Europe, Middle East and Africa.

  • Area Service Manager Benelux & Eastern Europe

    Oct 2002 - Sept 2005

  • Service Team Manager EMEA

    Dec 1995 - Sept 2002

  • Senior System Engineer

    May 1995 - Nov 1995
• 

  Juniper Networks

  Oct 2005 - Jun 2019

  Creating Customer Success for Large Enterprise, Service Providers and web-scale customers.• Responsible for Service Delivery Management and Field Residential Engineers in Northern Europe, Germany, Austria, Switzerland, Russia and Eastern Europe (19 fte)• Learning and Development Program Management (1 fte)• Graduate Program Management (8 fte)• Successful in growing the yearly revenue in Service Delivery Management from zero to $6M and 71% margin.• Very high customer satisfaction results (9 out of 10). Show less

  • Director Customer Services

    Jul 2016 - Jun 2019

  • Sr. Manager Advanced Technical Services EMEA

    Oct 2005 - Jun 2016
• 

  Mailblue B.V.

  Jun 2019 - Oct 2019

  Strategic Management Advisor (Interim)
• 

  Amadeus

  Nov 2019 - Aug 2020

  Support Manager
• 

  IOLAN B.V.

  Aug 2020 - now

  Contract Manager Service