Angus Small

Experience

• 

  SPAR Supermarket Maclean

  Aug 2014 - Feb 2016

  Retail Stock Clerk

  Regular retail responsibilities in a heavily customer-service oriented supermarket. During the time I worked at SPAR, I carried out all of my duties well beyond what was required of me, working overtime, going out of my way to maintain the business’ values, and working in a team to overcome day-to-day obstacles. Key Duties included:• Stock management, including invoicing/ordering stock, regular stock-takes, inventory reconciliation/analysis• Extremely customer-focused approach to retail, e.g. carrying shopping to a customer’s car, home deliveries etc. 部分表示

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  Construction, Supply & Service

  Feb 2016 - Mar 2019

  Administrated the management of technical service jobs carried out for Dominos Pizza stores & external clients, especially when warranting an item/service. Key duties included:• Fielding reported issues experienced by clients with our own supplied items & services, via emails & phone calls. Tradesmen involved/managed include but aren’t limited to: electricians, plumbers/gas-fitters, welders & machinists, carpenters, tilers, concreters, glaziers, painters, engineers, refrigeration & A/C mechanics,• Formally quoting clients on all costs involved in every aspect of a planned or ongoing job• Arranging external contractors & technicians to attend to issues reported, including liaising with manufacturers & suppliers on equipment details & parts required• Ensuring the client is satisfied with their item/service, and the repair/replacement of their product occurs in a timely manner and as per any arranged quoted costs/scope of works• Confirming certification of work arranged/carried out under AS/NZ standards• Confirming warranty requirements under Australian Consumer Law to all stakeholders• Maintaining comprehensive records on financial metrics and reporting these to management• Advanced administration including the management/closing of WIP jobs and precise documentation of all quotes/sales/purchases 部分表示 Administrated construction of Dominos Pizza store fitouts, providing direct support to Project Managers & reporting on the financial status of construction projects. Key duties included:• Ensuring plans/designs met internal company & external Australian standards• Budgeting the construction process from external quotes, ensuring the ongoing construction met this budget, and reporting to executives on the end financial result• Managing the AP & AR functions of the team, including closing WIP jobs for construction projects & ensuring all invoicing required for this occurred correctly in a timely manner• Helping to ensure the ongoing construction occurred within its required timeline of milestones• Working with energy retailers to construct commercial gas & electrical utilities, and setting up the store’s utilities accounts• Handling any customer reported issues post-construction 部分表示

  • Warranty Customer Service Representative

    Aug 2017 - Mar 2019

  • Construction Administration Officer

    Feb 2016 - Aug 2017
• 

  Sole Trader

  Jan 2022 - Mar 2024

  Labourer

  • My own business labouring for clients, allowing flexible availability• Most contracts include lawn/property maintenance, landscaping, farmhand labour, and home renovations.

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  Pohlman's Nursery Pty Ltd

  Jul 2022 - Sept 2022

  Grower

  • Nurturing of seedlings from germination through to sale with highpersonal accountability• Watering, weeding, applying chemicals for growth control &pest/disease resistance, moving benches of plants across a 150acre nursery, operation of site machinery, grading of plants &dumping of subpar stock, packing & logistics, general sitemaintenance/cleaning• Most importantly I became acutely aware of the health of plantsthrough visual inspection, and how to judge whether a plantrequires water based on the weight of its soil medium.• I was let go due to seasonal work issues within the company, butleft on good terms with the offer of future employment withPohlman’s Nursery. I was fully trained before leaving. 部分表示

• 

  Withcott Seedlings

  Nov 2022 - Mar 2024

  Crop Protection Nursery Hand

  • Nurturing of seedlings from germination through to sale• General nursery hand roles including watering, weeding, thinning,moving plants en masse using tractors, packaging plants fortransport/sale, site/equipment sanitation, etc.• Technical roles including grafting of many species, pruning forcustomer-specific plant growth habits, insect identification, plantdisease identification, etc.• Operating site machinery including tractors, buggies, boom sprayrigs, etc.• Mixing and applying chemicals for growth control & pest/diseaseresistance by hand and with industrial spraying machinery.• Due to the business having less regular/reliable casual work I needto find new employment 部分表示

• 

  The University of Queensland

  Apr 2024 - now

  Working in general support roles in research, laboratory operations, and horticultural nursery facilities within the University of QLD Gatton Campus. I began my studies pursuing a dual degree in Bachelor's of Arts (Philosophy) and Engineering (Environmental Engineering). I later changed programs to a Bachelor of Agricultural Science (Horticulture), and am most of the way to completing this. Working under Dr Robyn Cave in her research project to understand and document the germination of Eremophila genus native Australian plants. Our aim is to create better breeding stock for revegetation projects.

  • Technical Officer

    Nov 2024 - now

  • Undergraduate Student

    Jul 2019 - now

  • Research Assistant

    Apr 2024 - Nov 2024