Leny Salim

Experience

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  Bina Nusantara University

  Mar 1996 - Jul 1998

  Lecturer

  Lecturing topics: Data Communication, Management of Computer Installation, Basic Physics, Management Information System, Linear Algebra, and Database System

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  National Semiconductor

  Oct 2000 - Jan 2004

  Analyst Programmer

  Maintained and developed manufacturing system for Business & Manufacturing division

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  Cisco Systems

  Apr 2004 - Jul 2008

  Business System Analyst

  Served as Project Manager for financial systems in APAC Sales Finance Systems & Processes team, transferred to Global Customer Solution Finance, promoted as APAC Theater Lead for all Pricing and Discounting Applications.

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  Hewlett-Packard

  Jul 2008 - Jan 2011

  Program Manager

  Served as Process manager/ Lead for Sales Compensation Operation in Asia Pacific and Japan. Responsible for the overall (end-to-end) business process modelling and transformation, driving process standardization and improvement across APJ countries.

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  Cisco Systems

  Jan 2011 - Dec 2013

  Program Manager

  Served as Business Capabilities Lead for Global Sales Enablement and Operations in Asia Pacific and Japan. Prior to this serve as Business Architect Lead for Business Management Operations in Asia Pacific. Responsible:* As Releases PM, project managed the overall end-to-end implementation, adoption, operational readiness, change management, communication, IT/ systems governance and measurement of Cisco Commerce Workspaces releases across APJC which include identifying, driving business requirements and new capabilities which advocate APJC needs. Working with and leading local region’s (APAC, Japan and Greater China) project managers and change managers taking into consideration the localization needs * As Business Architecture Lead drive & facilitate periodic projects review with all tools & systems Programs Managers and IT/ systems portfolio review & management with operation manager, ensuring the enhancements of all the different yet integrated tools & systems provide most efficient solution within the correct tool(s), drive consistent improvement, and deliver key company initiatives * As systems/ tools SME (subject matter expert) facilitate and evaluate the operational feasibility of proposed launches of new channels programs & promotions, new business model, implementation of new business measurements (KPIs), systems enhancements and governance. Together with Promotion tools project manager support the on-boarding of new Partners programs and promotions.* As part of operations excellence initiatives - Working with outsource support and back-office team to continuously upscale their support quality through continuous training and implementation of correct KPIs - Drive Sales productivity improvements through systems enhancements and process transformation - Ensure Partners’ ease of doing business with Cisco through innovative and continuous improvement of Cisco ERP systems and processes Show less

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  NOL

  Jun 2014 - Apr 2015

  IT Project Manager

  Served as CRM Systems Manager for Global Liner Group IT. Responsible:• As Systems Manager, - managed and control capital & expense budget for the suite. - Engage with Application Suite Owners to deliver IT services, systems and projects on schedule, on budget and meet business requirements; - Provide visibility on the status/progress of project, support & enhancement activities; - Synergised alliance with other IT divisions to meet over-arching goals of Group IT - Manage AMS (Outsource) vendor in the area of production support, maintenance and enhancements• As Project Manager, support the Application Suite Owners and users in maximizing NOL’s return on investment from the Customer Relationship Management suite to: - Enable business transformation and innovation working with business users to identify opportunities where IT could improve productivity, lower costs, and increase efficiency. - Enhance users’ experience: projects, processes, and support. - Increase IT productivity and efficiency - Achieve IT strategy objectives; and - Alignment to enterprise architecture• As Solution Architecture for CRM, ensure the right solution is delivered to enable business transformation and innovation while adhered to Enterprise Architecture policies and guidelines Show less

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  Emerge

  Jun 2015 - Jul 2017

  Project Manager

  Commerce Platform Project Manager at Cisco Systems, IncServed as Commerce Workspaces Project Manager and team lead supporting Asia Pacific, Japan and Greater China (APJC) Sales and Partners organizations, extended the coverage as APAC Distributors Change Manager and adoption lead as well as APAC Partner and Cisco internal Sales Change Manager. Responsible to project managed the overall end-to-end implementation, adoption, operational readiness, change management, communication, IT/ systems governance and usage measurement of Commerce Platform across Asia Pacific, Japan and Greater China which include:• New business requirements identification, prioritization and new global capabilities review to ensure APJC needs are being represented.• Business and End user acceptance testing• Change management – Localization, Communication and Training• Post Go Live monitoring and escalation support• Business support and operations• Adoption and usage measurements Show less

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  PlanetPro

  Aug 2017 - Aug 2020

  Program Manager

  APJC Strategic Change Management Lead at Cisco Systems, IncServed as ASEAN Sales Relationship Manager within APJ Change Management & Adoption Team, extended coverage to serve as APJC Strategic Change Management Lead within Global Sales Strategy & Planning Organization.Responsible to connect the dots between global digital sales and regional sellers and being a trusted advisor for the regional sales leadership teams which includes the following:• Build and manage strong relationship with regional stakeholders and sponsors (internal and external), manage stakeholder and sponsor expectations. Build stakeholder/sponsor change management plan.• Being the bridge between regional and global Strategy, Planning & Operation organizations• Contribute in the design of the ‘to-be process’ of digitized sales capabilities whichenhanced Cisco and partner seller experience• Understand organizational strategy and potential project integration issues/ dependencies as well as other upstream and downstream projects interdependencies and escalate identified regional risks and issues to global program teams• Analyze impact of decisions, analyze trends and make improvement recommendations, gather and present business and process options based on regional seller feedback Show less

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  Tech Data APAC

  Sept 2020 - now

  IT Business Partner