Kim Middleton

Experience

• 

  Centerstone

  Jun 2000 - Jun 2019

  • Managed the SBU’s within Centerstone spend category, created and followed through on savings and process improvement projects, resulting in approximately $2.1M annual savings. Worked with teams in Tennessee, Indiana, Kentucky, Illinois and Florida to execute projects and contracts.• Utilized the 7 Step Sourcing Methodology to ensure high quality and best pricing for services. Gained thorough knowledge of the marketplace, took services from bid to final negotiations with suppliers and contracting with the best interest of the business.• Developed departmental flow charts for order, billing and expense report processes. Conducted financial analysis for monthly and quarterly reports to support the trend/flow for asset financial spending. Reconciled accounts and followed up on discrepancies. Served as liaison between vendors, departmental staff and Management. Conducted staff training on Procurement processing in the ERP system. Show less • Led the business requirement gathering and a review of multiple software solutions versus software requirements; solicited feedback and conducted joint analysis of features with internal and external stakeholders in order to propose improvements. Recommended and oversaw the implementation of a Technology product that reduced our no-show ratio by 70%.• Led benchmarking efforts to measure departmental IT metrics against peer groups, SBU’s and Stakeholders to include IT budget, cost per FTE, IT FTE’s supporting other departments with IT expenses. Partnered with developers to automate manual processes saving time and money.• Single point of contact between IT, Finance and Executives to investigate data trend variances and worked closely with the System Configuration and Development teams to gather, analyze and test data. • Performed quality assurance, system integration and user acceptance testing facilitating on-time, on budget and acclaimed “go-live” of enterprise implementation for up to 5,000 users.• Lead business process and workflow mapping/analysis using data capture and modeling technologies, methods and tools. Analyzed business, user and technical requirements for proposed Enterprise System, both web based and system solutions. Show less • Implemented and monitored information security requirements, policies and compliance. Implemented effective technology solutions that prevented internal and external users from compromising data integrity. Installed a variety of hardware devices and software solutions that ensured data protection. Installed software applications that filtered network traffic to avoid unwanted intrusions. Created and maintained different security levels, giving different credentials.• Performed detailed analysis of business need, identified IT Security impacts or considerations that translated into secure, viable technical solutions. Maintained working knowledge of IT and legal risk concepts. Familiarity with industry and government regulations (for example, Sarbanes-Oxley Act, PCI, Health Insurance Portability and Accountability Act [HIPAA]), as applicable.• Developed and maintained documentation and procedure of network security systems. Maintained current knowledge of relevant technologies. Assisted with developing training and awareness material and conducted EHR Registration of clinical staff. Investigated security breaches and other cyber security incidents. Show less • Provided assistance by overseeing, coordinating, and managing the daily operations related to the billing and collection of third party and patient accounts. Compiled and analyzed statistical data to measure and explain staff performance, accounts receivable, and progress towards financial targets. • Identified trends and recommended process improvements to enhance workflows, expand staff training and skills, and advance productivity, and meeting department goals. Supervised a staff of 15 employees.• Provided technical guidance and assistance to the Finance staff on complex billing, payment, and/ or follow up activities. Show less

  • Procurement Analyst II

    Jun 2017 - Jun 2019

  • Business Analyst

    Jul 2013 - Jun 2017

  • Security Analyst

    Jul 2010 - Jun 2013

  • Accounts Receivable Manager

    Jun 2000 - Jun 2010
• 

  Tennessee State University

  Aug 2019 - now

  Working on MBA
• 

  Metro Nashville Public Schools

  Nov 2019 - now

  Long Term Substitute Teacher