
Grace Martinez
Luxury Real Estate Agent Assistant

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About me
Pinnacle Top Sales Winer, Area Sales and Marketing Manager I love what I do!
Education

Texas A&M University-Corpus Christi
-Business Associate's degree Business Administration and Management, General
Experience

KM Premier Commercial Real Estate
Oct 2020 - Sept 2021Luxury Real Estate Agent AssistantAssistant to a luxury real estate agent. Scheduling client tours, coordinating open house events, monitoring, responding and qualifying leads.

Wyndham Destinations
Nov 2021 - Sept 2022Marketing AssociateA Marketing Associate must have premier sales and customer service skills, the ability to multitask and be a problem solver, all while composing an "Above and Beyond" attitude. Responsibilities:-In person marketing with guests checking into our resorts-Making a lasting, great impression and befriend guests checking into our resorts-Schedule the guest to meet with member services to discuss their ownership update and benefits-Generates leads for the company, with high value sales revenue-Partner and work with all resort staff to receive arrival sheets of the guests that should be checking in during their shift-Distributing parking passes, activity schedules, information about the area, making the guest aware of travel and tourism opportunities within the area and within the company-MUST meet production standards and goals weekly Show less

Texas Wedding Guide and Bridal Extravaganza
Aug 2022 - Aug 2023Austin Account ExecutiveGenerates leads by connecting with local wedding vendors in person, online at networking events for upcoming Bridal Extravaganza shows for Businesses to book cliental. Generates Leads for online wedding advertising platform, "The Texas Wedding Guide" for the entire Austin, Texas Region. -Maintains a strong, ongoing, positive, personal connection and relationship with Clients.-Coaches clients on Bridal Extravaganza client interaction and show procedures for success-Contracting Businesses for the Bridal Extravaganza's, ensuring the client is fully taken care of will all necessary booth items to have a successful show day.- Coordinates Bridal Extravaganza shows, ensuring all booths are set up correctly and the client has everything that was contracted. Ensures any last-minute needs are taken care of for the client's success. Show less

Horseshoe Bay Resort
Nov 2022 - Jul 2023Group Sales and Events CoordinatorGroup Sales Coordinator supports the Director of Sales and Sales Managers (Both remote and on property)<br>First priority is to assist Sales Managers and the Director of Sales in the daily functions associated with closing group business. <br>-Track and Coordinate activities of the Department with Executive Assistant.<br>-Answer the Sales Lead line and distribute leads to the appropriate Sales Managers.<br>-Lead tracking and input lead details into Delphi; Also manage online lead tools such as HPN, CVENT, ACVB, etc. <br>-Generate proposals in Delphi.<br>-Create Sales Managers Contracts and amendments in Delphi.<br>-Coordinate Client visits throughout the entire Resort (Site Visits)<br>-Maintain Professional composure in high stress situations in order to make last minute changes and communicate such changes effectively with other Departments, verbally or in writing.<br>-Perform Mail-out duties, such as "Thank you" letters, comment letters, re-booking reminders, etc.<br>-Proof all typing projects for accuracy of spelling and grammar before issuing.<br>-Manage& update the department shared drive as needed. Show less

Remington Hospitality
Jul 2023 - nowDual Property Sales &Marketing ManagerDirects the activities of hotel sales, providing leadership and motivation necessary to implement effective sales and marketing strategies and to maximize the generation of sales/revenues.Develops and maintains relationships with key clients to produce group and/or special business, to include room sales,Develops and manages the departmental budget and monitors sales activities/performance to ensure actual sales meet or exceed established revenue plan and to accurately report variances/projections to management.Develops tactical sales plans to support overall system-wide sales plans/strategies and programs.Develops and maintains good relationships with officials and representatives of local community groups/organization, and companies.Assists the General Manager in the development and update of the business plan to include input on sales goals and plans that support the overall business and sales strategies of the company.Solicit sales for the property through planned, personal appointments, telephone solicitations, and various social media channels.Negotiates room blocks, room rates and hotel services within approved departmental booking guidelines. Confirms in writing to the client and all affected hotel departments all group requirements via group sales contract and corporate rate agreement.Ensures that current and prospective client databases are maintained, files are kept current and accessible, and that timely sales recap reports are submitted to the General Manager and Regional Director of Sales.Responsible for acquiring and maintaining a solid base of customers to attain an overall high level of occupancy and level of profitability.Work collaboratively with other departments employees to ensure successful events resulting in repeat business..Conducts tours and entertains qualified potential clients in accordance with the company and property policies. Show less
Licenses & Certifications

Delphi Certification
Salesforce
FORBES Hospitality Professional Training
Forbes Travel Guide Learning & Development
TABC Certification
Horseshoe Bay Resort
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