Hayley Bryson

Hayley Bryson

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  • Timeline

  • About me

    Operations Training Manager at Stonegate Group

  • Education

    • Edge Hill University

      2005 - 2007
      English Language and Literature
  • Experience

    • Stonegate Group

      Dec 2007 - now

      Responsible for supporting, planning and coordinating of the training/coaching of employees in the lead up and during major investments at their sites. Helping to develop the pre and post support we give to general managers going through the investment process. As well as continuously working to develop the training we deliver, ensuring that it is relevant and engaging. Brands I support include Common Room, Town & Kitchen, Proper Pubs, Classics and Slug & Lettuce etc. Also responsible for the development of a team of Pre opening trainers. As well as helping to develop the training that Stonegate offers and supporting any AToP activities such as Alberts Evolution, training designed for our back ofHouse team leaders and Alberts Award, training designed for our front of house team leaders and apprenticeship activities within the company. Show less Day to day running of the business including being proud of my people by ensuring each team member was trained to the best of my ability and that they were offered every opportunity I could give them to develop further. Ensuring fantastic experiences were constantly delivered to both my teams and customers. Growing my team and business on a daily basis by ensuring we had a compelling reason for our customers to visit us. Investing in the future of the business by controlling budget, labour, cash and stock. Ensuring the business was safe and legal by completing all relevant due diligence. Show less Day to day running of the business including being proud of my people by ensuring each team member was trained to the best of my ability and that they were offered every opportunity I could give them to develop further. Ensuring fantastic experiences were constantly delivered to both my teams and customers. Growing my team and business on a daily basis by ensuring we had a compelling reason for our customers to visit us. Investing in the future of the business by controlling budget, labour, cash and stock. Ensuring the business was safe and legal by completing all relevant due diligence. Show less

      • Operational Trainer

        Oct 2023 - now
      • Training Manager

        Aug 2020 - Oct 2023
      • GR8 Serve Training Manager

        Aug 2019 - Aug 2020
      • Pre Opening Training Team Leader

        Nov 2017 - Aug 2019
      • Pre-openings Training Manager

        Feb 2014 - Nov 2017
      • Holding Manager & Deputy Manager

        Dec 2012 - Feb 2014
      • Holding Manager & Deputy Manager

        Dec 2007 - Dec 2012
  • Licenses & Certifications

    • BIIAB Award for Personal License Holders (APLH) Level 2

      BIIAB
    • BIIAB Award in Beer & Cellar Quality, Level 2 2012

      BIIAB
    • Train the Trainer

    • Wine & Spirit Education Trust Level 1

      WSET
    • Behavior PPA

      Thomas
      Sept 2024
      View certificate certificate