John Mayberry

Experience

• 

  RITE AID

  Sept 2001 - now

  - Staff of 18 Field Technicians supporting 328 locations. - Inventory Management - providing best practice with Lean principle to adequately stock 17 mobile depots. - Technology - ServiceNow - leading a group of peers during development/enhancement to produce a tool to improve efficiencies with daily tasks and overall job functions. Creating workflows, record producers, and RITMs- Project Management - successfully led project from conception to deployment. - Team Building - worked with numerous departments to improve process/procedure. Show less Consultant- during initial implementation working with third party and internal departments gathering business requirements. Stakeholder - Directly involved with the day to day activities within the platform. Staying current with all rollout and enhancements to providing input and guidance on the best utilization for the Field Service department.Admin - Work closely with departments to ensure proper utilization of the tool. Fulfill requests for enhancements, reports, and dashboards within ServiceNow. Leading a group of peers on future development needs. Show less

  • Director, Field Services Technology and Enterprise Experience

    Oct 2024 - now

  • Enterprise Support Services Manager

    Oct 2020 - Oct 2024

  • Field Service Supervisor

    Sept 2006 - Oct 2020

  • ServiceNow Consultant

    Nov 2016 - Nov 2019

  • Project Technician

    Apr 2004 - Sept 2006

  • Field Technician

    Sept 2001 - Apr 2004