Rachel Mann

Experience

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  Boone Municipal Pool

  May 2007 - Aug 2013

  Manager / Lifeguard
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  10:31 Coffee Shop

  Oct 2009 - May 2011

  Operations Manager and Barista

  Online Marketing- Developed database for product update. (http://1031coffeeshop.webstarts.com/index.html)Sales and Promotion- Assisted in planning and executing promotional events and specials.Management- Supervised creation of marketing strategies/plans and ensured operations were within budget constraints.Product Development- Developed new drinks and determined packaging, positioning, pricing, and advertising.Staff Training-Trained staff on making different drinks, preparing food, and managing cash register. Show less

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  Dutch Oven Bakery

  Mar 2012 - Jun 2012

  Barista
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  Heuss Printing

  Jan 2013 - May 2016

  Account Specialist

  Responsible for establishing and maintaining profitable relationship with customers on behalf of the company by taking personal and complete responsibility for customers by ensuring that their needs are met. Sales philosophy focuses on a holistic approach to providing a brand/identity for the customer and helping them to communicate effectively with their target market.- Interact closely with the customer to ensure customer needs are completely met- Expand customer base and proved a contact schedule that opens up new accounts- Receive all questions and concerns from external and internal customers- Provide solutions to problems- Process orders in courteous, efficient and timely manner- Generate quotes through quote department; review and edit quotes to ensure accuracy- Check samples to ensure accurate final product; request any necessary changes- Send or take proofs to customers and receive them upon return- Maintain or reduce costs associated with assigned accounts thru accuracy of estimates and work tickets- Maintain or increase sales revenues for assigned accounts by providing and ensuring exceptional service- Complete and maintain all paperwork, records, documents, etc.- Break down customer needs to basic printing functions- Prioritize work to ensure due dates are met Show less

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  Boone County Hospital

  May 2016 - now

  As a marketing team member at Boone County Hospital, my role is integral to promoting the hospital's services, enhancing its public image, and engaging with the community. I help create and implement marketing strategies that effectively communicate the hospital's mission, values, and the quality of care it provides. This includes developing content for various platforms such as social media, the hospital's website, and advertising materials. I work closely with other departments to ensure that all marketing materials accurately represent the hospital's services and achievements. My efforts support the hospital's goal of attracting new patients, retaining existing ones, and establishing Boone County Hospital as a leading healthcare provider in the community. Show less As an Events and Marketing Coordinator at Boone County Hospital Foundation, I play a pivotal role in both planning and executing various events aimed at fundraising, community engagement, and enhancing the hospital foundation's presence within the community. My responsibilities include organizing and managing all aspects of events, from initial planning stages through to completion, ensuring they align with the foundation's goals and budget. Additionally, I develop and implement marketing strategies to promote these events and the foundation's initiatives, utilizing various platforms such as social media, email marketing, and traditional media outlets to reach a broad audience. I work closely with team members, volunteers, and external partners to create successful events that raise awareness and funds for the hospital, contributing significantly to its ability to provide exceptional healthcare services. My role requires strong organizational, communication, and creative skills, as well as the ability to multitask and adapt to changing circumstances while maintaining a focus on the foundation's mission and values. Show less

  • Marketing Team Member

    Jul 2023 - now

  • Events & Marketing Coordinator

    May 2016 - now
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  Trinity Lutheran School - Boone, IA

  Aug 2018 - now

  Digital Marketing Manager

  As a Digital Marketing Manager at Trinity Lutheran School, I play a pivotal role in managing and guiding communication and information flow between the school and its target audience. My responsibilities encompass a broad spectrum of digital and traditional marketing channels. I am tasked with designing, developing, and maintaining the school's website, ensuring it remains a vibrant and effective portal for current and prospective families. Additionally, I spearhead developing and enhancing mobile applications to facilitate smoother interactions and engagement within the school community.My expertise also extends to creating and distributing print materials, ranging from brochures to newsletters, that effectively communicate the school's values, achievements, and offerings. Social media platforms fall under my purview, where I strategize and execute campaigns that enhance the school's presence and foster a sense of community online. Moreover, my role involves producing and editing audio and video content, which serves to showcase the school's environment, events, and testimonials in a dynamic and engaging manner.In essence, my position as Digital Marketing Manager is crucial in shaping the public perception of Trinity Lutheran School. Through my comprehensive approach to digital marketing, I ensure that the school's message reaches its intended audience accurately and appealingly, supporting the institution's growth, engagement, and excellence goals. Show less