Luis Arocho

Experience

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  Puerto Rico Fine Art School

  Oct 2014 - Oct 2015

  IT System Administrator

  Computer workstation setup and management and maintenance duties. Create/setup users account to the Active Directory and Mac OS servers. Create share access to folders and printers following best practices for secured system information. Maintain Datacenter operations from daily basis. Setup Virtual servers, configure routers, troubleshoot hardware and software related issues, Help desk and desktop support.

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  DXC Technology

  Oct 2016 - Jul 2020

  Provide security data collection support for a petroleum company, identify and analyze business violations of security policy and standards. Monitoring the security of critical systems using IBM Qradar and advise to our costumer possible troubleshooting and solutions. Investigate potential security violation or incidents and assigned to correspondent team if is required after analyze. Coordinate weekly meetings with clients and leaders to discuss the problems encountered and the efficiency of the team. Establish security and time metrics to track the efficiency of our team. Work remote using Citrix Workspace. Mostrar menos Provided support for a aerospace company. Perform Remote Backup Monitoring in Symantec NetBackup OpsCenter, Veritas NetBackup, EMC AVAMAR. Device monitoring process using Computer Associates Spectrum SNMP tools. Escalate unresponsive devices like servers from Global clients to Major Incident Management accordingly with the business unit's policies and procedures. Backup failure incident ticket generation and reporting using BMC Incident and Problem Management Tools. Played a lead role reporting EMEA Backups, also providing the team documentation for training reporting EMEA backups. Provide advice to System Engineers with the automation reporting process for Europe, Mediterranean and Asia region for Enterprise Operation Center. Mostrar menos

  • Associate Information Security

    Jan 2019 - Jul 2020

  • Associate Computer Operator

    Oct 2016 - Jan 2019
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  Interamerican University of Puerto Rico

  Feb 2020 - Jan 2022

  Professor Of Economics

  Teach microeconomics and macroeconomics classes at Bachelor degree students. Teach supply and demand issues, public policies, international business, monetary policies, theory of economics crisis, among other economic issues. Create plans, assign homework, discuss economic policy in class, correct exams.

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  DXC Technology

  Oct 2020 - Jan 2022

  System Technician

  Provide access Request by our customer. Work with active directory. Contact client via emails or Microsoft teams. Work with security groups, active directory, group policy in Windows Server on Microsoft Azure. Remove or add clients to share folders and limited access to specific data

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  Ways Tax Accounting & Finance

  Jul 2021 - now

  President

  Personal Finance ConsultingAccountingTax AdvisorManagement and Roll Over of IRA's Accounts, 401k, 106 PlansDebt Reduction Strategies and Savings PlansMedical and Professional Malpractice Insurance.Options for Benefits to Employees to Small and Medium Employers.Management of Retirement FundsInvestmentsAnnuity Plans,Lifetime IncomeKeogh's PlansInsurance:Of lifeCancerTravel and Public Responsibility