Monika Thon

Experience

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  Monterey Plaza Hotel & Spa

  Mar 1993 - Jun 1999

  Recruited, trained and supervised up to 30 employees including front desk personnel, bellman, concierge & PBX operators.Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional service. Continually trained staff on standard operating procedures. Recruited, trained, supervised up to 40 employees in 2 restaurants within the hotel.Fine dining food service continuing education was key in training the staff. Booked local bands and singers for concerts on the plaza.

  • Front Office Manager

    May 1995 - Jun 1999

  • Assistant Restaurant Manager

    Mar 1993 - May 1995
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  Embassy Suites

  May 1999 - Dec 1999

  Event Manager

  Created sales and catering contracts for corporate events and managed each event onsite.Built and strengthened relationships with existing and new customers to enable future bookings.Actively recruited new clients through sales calls & visits, FAM trips, trade shows & networking in local mixers.Responsible for Corporate and Travel Agent Room Sales for the hotel.Worked closely with Revenue Manager to ensure proposed rate negotiations met the financial needs of the hotel.Executed and supported the operational aspects of business booked. Show less

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  Kimpton Hotels & Restaurants

  Dec 1999 - Jan 2001

  Assistant General Manager

  Managed the Front Office, Maintenance, Housekeeping & Room Service Department heads. Continually trained, mentored and worked with each department on strategic planning & budget management. I set goals and plans to promote and improve the service of each department.Analyzed P&L statements, developed operating budgets, forecasted and planned capital expenditure.Monitored guest satisfaction processes, responded to guest concerns and inquiries.Analyzed rate variance, monitored credit report and maintained close observation of daily house count. In charge of all aspects of Front Office including over 30 employees, computer operating system, including software maintenance, report generation and analysis, and configuration changes. Show less

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  Bel Aire Displays

  Jan 2001 - Jan 2013

  Account Manager/Senior Project Manager

  Account & project management for a large format, commercial screen and digital print company specializing in creative services, fulfillment, displays and integrated business solutions.Implemented standard operating procedures for project management.Trained and mentored project managers.Specialized in custom store front & in-store solutions typically billing from $300-500K.Clients included Banana Republic, Gap, Gap Outlet, Ann Taylor, LOFT, Levis and Skechers.Planned and executed events such as client appreciation parties, team building activities off-site, holiday parties and meetings.Prepared trade show budgets, organized necessary resources for each show, coordinated with IT team for technical aspects and planned & supervised the production of each trade show booth as well as worked the trade show booth.Performed project intake, generated estimates, organized & planned custom packaging and shipping to global retail stores. Show less

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  Robert Half

  Jan 2013 - Mar 2017

  Creative Project Manager

  Managed and followed up on editorial, art, design, legal and brand approvals for all creative requests within the in-house creative agency.Project managed cross-media marketing programs including websites, banner ad campaigns, social media, video campaigns, radio buys, print ads & collateral.Planned and executed corporate events which included selecting venues, hiring vendors and promoting the event through print and online media.Conducted kick-off meetings, created & managed schedules, assigned teams, coordinated status meetings and reported on status and completion of projects to all stakeholders.Directed workflow, provided communication to team, guided and mentored direct reports.Improved and implemented policies and procedures for the creative process within the in-house agency.Supervised design, production and worldwide distribution of corporate magazine, 'HalfTimes'.Well versed in the importance of Employer Brand to ensure deliverables adhered to Corporate Guidelines by proofing and reviewing artwork throughout approval process. Effectively introduced creative team to new resource opportunities to maximize production and cost savings for agency and client.Attended press checks for print collateral and acted as one of the final reviewers in the QA process. Show less

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  Self-employed

  May 2015 - now

  Certified Personal Trainer

  Versatile personal training in a safe and fun environment. Over 20 years of experience in practicing yoga, playing competitive tennis, weight training & group exercise. My clients love that every workout is different & that I cater to their level yet slowly encourage them over time to increase their fitness level.

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  C2 Imaging

  Sept 2017 - Jun 2018

  Project Manager

  Project managed corporate marketing programs and collateral, retail in-store signage (POS/POP), store décor, tradeshow/event programs and transportation fleet graphics.Worked directly with clients in a fast paced, creative environment and acted as primary point of contact.Prepared and submitted estimates, schedule production, prepare distribution lists and created invoices.Communicated and coordinated with other service locations nationally as well as subcontractors and installers to ensure a quality product within time restrictions. Show less

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  Tommy Bahama

  Jun 2018 - Sept 2022

  Print Production Manager

  Responsible for managing the project workflow and print production of in-store and direct to guest marketing collateral, including scheduling / trafficking flow and budgets. I act as a business partner, vendor manager & point of contact and adhere to print budgets and project execution for all Marketing, Visual, Construction, Store Design & Restaurant print & installation projects. Establish project priorities, quality standards and delivery timelines.Direct workflow, provide communication to team of designers, Marketing managers, Visual merchandisers, Store Managers, Restaurant team and more. Show less

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  Adidas

  Sept 2022 - Jan 2024

  Create seasonal account plans & timelines for adidas shops within Academy Sports + Outdoors & SCHEELS stores.Own the $3.5M budget for accounts & drive strong balance of creative disruptiveness along with disciplined spending efficiencies. Responsible for planning and managing the design, production, and installation process for all instore seasonal displays, signage, and digital content. Ensure operational compliance to in-store marketingcommunications development procedures; create awareness, drive engagement, and enhance the customer’s shopping experience.

  • Trade Marketing Manager

    Apr 2023 - Jan 2024

  • In-Store Communications Manager

    Sept 2022 - Apr 2023