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Sultan Almaghrabi

Sultan Almaghrabi

Barista

Followers of Sultan Almaghrabi866 followers
location of Sultan AlmaghrabiSaudi Arabia

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  • Timeline

  • About me

    Admin Services Quality Control Senior Manager| QMS Lead Auditor | GRCP | GRCA | IPMP | Change Management | EFQM

  • Education

    • Oregon State University

      2010 - 2014
      Bachelor's Degree Business Information Systems (BIS) 3.18 / 4.00

      Activities and Societies: SASA, ECC Upon my arrival to Oregon State University I’ve managed to capture a significant amount of opportunities to develop my intercultural skills. Also, being exposed to various cultural dissonance and diverse perspectives helped me develop a wider perspective in which I can view the world. Nevertheless, I developed my English as a second language in the “Into” program at Oregon State University. All in all, this entire experience has contributed to expansion of my cultural knowledge and critical… Show more Upon my arrival to Oregon State University I’ve managed to capture a significant amount of opportunities to develop my intercultural skills. Also, being exposed to various cultural dissonance and diverse perspectives helped me develop a wider perspective in which I can view the world. Nevertheless, I developed my English as a second language in the “Into” program at Oregon State University. All in all, this entire experience has contributed to expansion of my cultural knowledge and critical thinking skills. Furthermore, a Business Process Management class had inspired me to enter the BIS program. During my two years in the program, I was able to develop my technical skills substantially. I learned how to tackle business issues using technological solutions, which requires an abundance of technical skills such as coding, business process re-engineering, database management and business analytics. Show less

  • Experience

    • Cafea Arab LLC

      Jun 2009 - Feb 2010
      Barista

      • Took full responsibility of the coffee shop on assigned shifts.• Redesigned the queue system to allow for a more efficient ordering process.• Managed and catered events.

    • Ettihad Cultural Center (ECC)

      Sept 2013 - Jun 2014

      . Elevated ECC from a student organization into an official center at OSU. . Managed relations between ECC and other organizations.. Created and planned cultural events around campus.. Worked closely with the External Vice President to plan events with other student organizations.. Maintained a working relationship with the student organizations represented by ECC and also the other cultural centers on campus.. Helped the treasurer to prepare the budget for each external event.. Attended all ECC meetings and events,(and time-permitting, some events hosted by other organizations).. Represented international students from the greater Middle East (southwest & central Asia to northern Africa) Show less

      • Head of Advertising Committee

        Mar 2014 - Jun 2014

      • Outreach Coordinator

        Sept 2013 - Jun 2014

    • SABB

      Jun 2015 - Mar 2017
      Financial MIS and Reporting Officer

      - Undertook responsibility of monthly HMI processes & maintenances and managed process changes.- Generated standard MI Reports (incl. Segment/Cost Center/Branch/Customer Performance Reports) and various internal MI reports including GTB reports, super performance reports, treasury reports, customer performance reports and interest sensitivity reports on a monthly basis.- Investigated and responded to adhoc queries from internal customers relating to cost centers, products and their customers profitability and performance. - Designed and developed of solutions for customers and management on new MI requirements.- Ensured that systems run smoothly and that the errors are resolved in a timely manner within established SLA’s and ensured prompt resolution of system issues, by keeping close liaison with local and group IT.- Actively participated in AOP exercise and automated the process of feeding AOP information into HMI.- Understood HMI and AS400 system structure and ran queries from the system. Eliminated more than 80% of global clients reports errors (HORIS). Show less

    • Direct Influence Company

      Feb 2016 - Jan 2018
      Chief Intelligence Officer

      - Designed and implemented company procedures in accordance to departments needs along with implementing Responsibility and Accountability Matrices on each. - Enabled reporting and dash-boarding capabilities for top management to have an insight on the company's current situation and possible future endeavors.- Designed and implemented the operational cycle in order to formulate a stable structure for the company to grow.- Actively developed and updated current processes in order to maintain relevancy to current circumstances.- Provided market researches for partnering companies, which led to successful ventures.- Tested & Implemented business solutions in order to automate time consuming processes such as, CRM's, financial management tools, internal communications and HR management tools.- Led several successful marketing/sales cycles for the company and managed to bring in a significant revenue for the organization.- Managed multiple off-shore accounts successfully, such as Bahrain International Circuit and Yas Island Entertainment. Show less

    • Crowd Analyzer

      Aug 2017 - Jan 2018
      Solutions Consultant

    • HungerStation | هنقرستيشن

      Jan 2018 - Jan 2019

      -Establishing Sales Support department to help sales in reporting, analysis and logistics.-Creating Sales Support processes and reporting scheme from the ground up.-Creating Service Level Agreements between HS and partners to help manage the business relationship.-Establishing Partners Performance department in compliance with the company's global initiative tolower failure rate.-Creating new and developing current processes and reporting structures for the department.-Leading Partner Performance campaigns to improve their operational quality and lower their failurerate.-Creating policies to help regulate partners performance automatically and pro-actively.-Employing and training more than 15 employees for department duties and tasks.-Lowering company's failure rate by more than %5 since the department initiation.-Saving the company a significant annual cost and helped in collecting delayed payments since thedepartment initiation. Show less

      • Head of Partners Performance

        Mar 2018 - Jan 2019

      • Head Of Sales Support

        Jan 2018 - Mar 2018

    • STC Channels

      Jan 2019 - Apr 2021
      Operational Excellence Manager

      • Leading a quality initiative to enhance company processes and documentation by conducting assessments and gap analysis.• Developing and authoring processes and policies, while managing stakeholders from all sectors and departments.• Creating documentation structure to ensure knowledge transfer and continuity across all sectors.• Leading a Business Excellence project with Deloitte aimed to enhance operations and customer experience.• Conducting Quality Certification Audit on 9 sectors, 26 departments.• Achieved ISO 9001:2015 certification on Retail, distribution, enterprise and digital sales of product and services of STC and various business partners for quality of processes, documentation, and operations.• Creating, managing quality audit programs and plans across the organization to retain quality standard and certification. Show less

    • TAHAKOM

      May 2021 - Feb 2024
      Corporate Excellence Manager

    • The Royal Commission for AlUla

      Feb 2024 - now

      • Admin Services Quality Control Senior Manager

        Feb 2025 - now

      • Governance & Excellence Manager

        Feb 2024 - Feb 2025

  • Licenses & Certifications

    • Integrated Policy Management Professional (IPMP)

      GRC Certify
      Aug 2023
      View certificate certificate

    • GRC Professional Certification

      GRC Certify
      Jul 2023
      View certificate certificate

    • ISO 9001:2015 Lead Auditor

      IRCA | International Register of Certificated Auditors
      Jan 2021

    • GRC Audit

      GRC Certify
      Aug 2023
      View certificate certificate

  • Honors & Awards

    • Awarded to Sultan Almaghrabi
      GRCP OCEG Jul 2023 GRCP certification ensures that an individual has the core understanding of GRC processes and capabilities, and the skills to integrate governance, performance management, risk management, internal control, and compliance activities. The GRCP certification gives assurance that the Compliance Professional has core knowledge, skills and understanding of managing and advising on risk, internal controls, key compliance matters and functions compliance, and how these must be integrated for effective… Show more GRCP certification ensures that an individual has the core understanding of GRC processes and capabilities, and the skills to integrate governance, performance management, risk management, internal control, and compliance activities. The GRCP certification gives assurance that the Compliance Professional has core knowledge, skills and understanding of managing and advising on risk, internal controls, key compliance matters and functions compliance, and how these must be integrated for effective and appropriate governance. Show less
    • Awarded to Sultan Almaghrabi
      EFQM Certified Foundation EFQM Jun 2022
    • Awarded to Sultan Almaghrabi
      Certified Quality Lead Auditor for ISO 9001:2015 ISO Jan 2021
    • Awarded to Sultan Almaghrabi
      Bachelor of science Oregon State University Sep 2014 Graduated from Oregon State University as a bachelor of science in Business Information Systems.GPA: 3.18
    • Awarded to Sultan Almaghrabi
      Micromatic Business Simulation 1st Place Professor Bob Morris Jun 2014 Won the first place in this competition out of more than 20 students. This program simulates a company where a student has to manage the companies core activities such as resources, finances, operations and marketing. Each student had to go through twelve simulated quarters.

  • Volunteer Experience

    • Committee member

      Issued by Saudi Arabian Student Association (SASA) at OSU on Jan 2013
      Saudi Arabian Student Association (SASA) at OSUAssociated with Sultan Almaghrabi

    • Volunteer

      Issued by Vina Moses on Apr 2014
      Vina MosesAssociated with Sultan Almaghrabi