Sofia Korhonen

Experience

• 

  McDonald's

  Jul 2012 - Dec 2016

  Shift Manager

  Leading a large team towards exceptional customer service experiences and developing strategies to improve businessStaff training focussed on customer experience, work safety and quality assuranceROTA's, creating monthly budgets, daily inventoryFirst aider of the restaurant

• 

  The Cat in the Window Cafe

  Mar 2018 - Sept 2018

  Supervisor
• 

  Blair Drummond Safari and Adventure Park

  Jun 2019 - Jul 2019

  Zookeeper Volunteer
• 

  Little Dot Studios

  Aug 2021 - now

  In this new role, I am leading a team of content editors to deliver compelling and high-quality content. I hand-pick content to be implemented across multiple social media pages and platforms to increase brand visibility and grow audiences. Leading the social media output across various platforms including Facebook, Instagram and TikTok. Social media and content editing across a variety of platforms within the Science & Nature pod

  • Social Media Manager

    Jan 2024 - now

  • Social Media and Community Editor

    Jan 2022 - Jan 2024

  • Junior Content Editor

    Aug 2021 - Jan 2022
• 

  Battersea Children's Park Zoo

  Oct 2022 - now

  Education and Events Guide

  This is a presentation-led role where I help with conservation engagement activities, including workshops and campaigns. I host events around holidays and children's birthday parties, delivering educational exhibit talks to the public