
Emma Evans
Assistant Manager

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About me
Contracts & FM Manager
Education

Pencraig College
1993 - 1995Business and finance BTEC National Diploma Business & Finance - Distinction
Ysgol David Hughes
1988 - 1993
Liverpool John Moores University
1995 - 1997HND Business & Finance Business Administration and Management, General
Liverpool John Moores University
1997 - 1998BA Hons Business Administration Business Administration and Management, General 2:1
Experience

Enterprise Rent-A-Car
Jul 1998 - Jun 2001Assistant ManagerMerited promotion from graduate to Assistant Manager after 18 months with the development period usually in excess of 2 years. Responsible for:· Promoting the largest and most profitable branch in the UK having increased utilisation of vehicles from 83% to 90%, in turn maximising profitability.· Set up new branch in Northwich on the basis of past performance in achieving and exceeding targets and goals.· Training and development of employees, resulting in the promotion of 2 graduate Management Trainees to Assistant Manager level. · Generating new business through telephone calls to promote local business. Awarded “700 club” membership for outstanding achievement in the marketplace by exceeding agreed £700+ income per month. Show less

ARC Business Centre Ltd/Citibase Plc
Jul 2001 - Aug 2006Buiness Centre ManagerWorking Business Centre Manger for Arc Business Centre from 16th July 2001 – 15th December 2005 until its acquisition by Citibase Plc. The role was extremely varied and covers all aspects/divisions of the day-to-day running of the business including Marketing & Sales, Office Rentals, Administration & Operation, Staff Management and Finance. Responsibilities included:· Development, evaluation and maintaining of overall sales and marketing activities such as telemarketing, recording local competition, coordination and booking of local advertising, internal market relationships and liaising / building relationships with all property agents. · Accountable for all office lets, increasing economic occupancy of the centre to increase profits.· Conducting viewings with clients and leading to the negotiation of new license agreements and renewals.· Production of all license / tenancy documentations.· Coordinating Client events.· General management and administrative tasks of all telecoms including 500 DDI numbers over 150 internal extensions. · Purchasing and maintenance of all office equipment and furniture. E.g. franking machine, photocopier, deliveries.· Covering Switchboard / Reception duties.· Liaising with subcontractors and supplier and organisaing construction works to be carried out in the centre.· Producing and submitting of all weekly and monthly reports to regional Managers and Directors. · Overall budgetary requirements of annual income/expenditure, approval of purchase orders and invoices. Show less

Royal HaskoningDHV
Sept 2006 - Oct 2023Office ManagerWorking as key Facilities Manager and Office Manager in the UK responsible of the following:· Managing the day to day running of three engineering offices, Liverpool, Leeds and Manchester employing over 100 people in total and ensuring the office runs accordingly.· Acting as main contact for staff, clients, suppliers and sub-contractors whilst directing a small internal team. · Responsible of the overall company car contract (Lex) and UK travel contract (HRG). Maintaining a robust relationship with both clients and attending monthly meetings with HRG and quarterly meetings with Lex. · Assisting colleagues with administrative support, including the use of our HRG and LEX Portals. · Interviewing a student placement each year and carrying out office inductions with new starters. · Overall H&S of the office, acting as Fire Marshall / First Aider and ensuring RAMS are in place at all times.· Undertaking regular audits throughout the office and taking appropriate actions on any issues that may arise.· Liaising with Landlord and holding quarterly meetings to maintain office standards. · Managing large budgets and organising invoices and purchase orders both internally and externally. · Organisation of office layout and construction of new floor plans.· Daily use of MS office and internal software’s – Agresso Business World, Tableau, Box. · Company Council Representative for the UK.· Travel overseas to other offices. · Sports and Social representative for the Liverpool office. Organising social and sporting events all year round. · Negotiating with suppliers to provide the best rates on hotels and car rentals. Show less

Riverside
Oct 2023 - nowFacilities & Contract Manager
Licenses & Certifications
- View certificate

APM Associate
Association for Project ManagementJul 2022
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