Hao Nguyen

Experience

• 

  USANA Australia New Zealand

  Jan 2017 - Aug 2017

  BUSINESS ASSOCIATE

  USANA Health Science is a U.S headquartered company providing exclusively highest-rated, most effective nutritional supplements and health care products. The company was steadily awarded as No.1 “Top Rated Direct Selling Brand” from ConsumerLab.com in 2013, received “Progressive Manufacturing 100 Award” in innovation mastery in 2011, 37 Communicator Awards since 2009 and hit No.2 on The New York Times Best Seller List in 2011, etc. RESPONSIBILITIES: •Developed effectively direct selling and marketing strategy tools through personal websites and networking skills to serve customers and complete KPI metrics set• Managed to build the solid relationship and identify customers’ needs and attracted over 20 customers to USANA events in Melbourne. • Presented certified product knowledge to earn customers’ confidence and monthly remained 10 customers’ awareness of newly released products ACHIEVEMENT: • Retained 90% customer relationship by effective following-up skills • Generated weekly commission of 50 AUD as passive income. • Skills gained: Organizational, Customer Services, Follow-up, Analytical, Adaptability, Relationship Management Show less

• 

  Ematic Solutions

  Feb 2018 - Apr 2018

  Business Development Representative

  Ematic Solutions is a Singapore-headquartered Software as a Service (SaaS) company that helps marketers improve their performance across digital marketing channels.We are focused on helping companies across industries – especially across e-commerce, travel, hospitality and media sectors – increase their ROI in digital marketing.RESPONSIBILITIES: • Work with the Head of Sales to book meetings and present Ematic AI platform to customers• Provide a solid understanding of Ematic Inc's technology and our partner technologies • Identify competitive landscape and how the company can position itself ahead of trends• Work closely with other teams (i.e. Customer Success, Product, etc.) to better understand the value proposition, development opportunity (business, product, etc.) with an end-goal of providing a high-touch experience to prospects and/ or clientsACHIEVEMENT: • Generated monthly income of 300 USD• Constituted ideal customer portfolio and managed the CRM of more than 30 companies • Assisted the sales team to win deals of approximately $760 for the company • Skills gained: Customer Services, Flexibility, Persuasion, Negotiation Show less

• 

  HEINEKEN Vietnam

  Jun 2018 - May 2022

  - Lead integrated PR strategies and big bets for non-alcoholic category to stimulate awareness and secure sustainable growth in the new segment.- Devise media plan, materials and insightful reports for corporate branding to optimize initiatives by overachieving targeted earned media value.- Sustain strong relationships with industry groups and key press agents.- Forge integrated media and advocacy campaign plan on supporting responsible drinking while protecting responsible producers’ position.- Engage with provincial stakeholders to drive local breweries operation continuity and new products introduction/ expansion at each locality.- Incorporate company’s strategic projects to promote workplace productivity and cost optimization culture.- Innovate key initiatives for vibrant digital internal communications to increase employee engagement by 50%. - Maintain communication with public stakeholders (government, industry groups, media partners) to ensure proper presentation of company's views.- Manage risks for newly built product categories to align with government’s regulations by consulting with targeted stakeholders. Show less - Improved engagement rate by 15 – 20% on social media platforms (Instagram, Facebook, LinkedIn) through innovating social media strategy.- Built the annual Employer Branding Proposition plan to define clear sustainable corporate branding and reputation.- Devised Sustainability Programs communications to nearby factories communities, government, press partners).- Executed integrated media campaign of company’s annual anniversary targeting to consumers, business partners and government stakeholders. - Overachieved social media’s target for executing the company’s sustainability program of ‘river cleaning and awareness relay run’ initiatives.- Composed and proofread corporate communications materials.- Developed, implement and evaluate overall corporate communications strategy to support the ambitious business objectives of the company.- Created and disseminated press releases and by-lined articles, achieving targeted earned media value. Show less

  • Public & Government Affairs Specialist

    Jan 2020 - May 2022

  • Communications Executive - Asia Pacific Management Trainee

    Jun 2018 - Dec 2019
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  IKEA

  Jun 2022 - now

  Communication Manager

  - Lead the development and implementation of a comprehensive communication strategy for IKEA Supply in South East Asia, resulting in increased brand awareness, engagement in the region.- Develop and implement media relations strategies that support IKEA's business objectives in Southeast Asia.- Secure stakeholders management (external and influence by aligninig common goals and annual action plan - Steer the successful launch of several high-profile campaigns to attract business development for the region. - Successfully managed crisis communications and issues management for SEA region. - Defined strategic communication directions and developed and implemented an internal communication strategy that effectively engaged and informed employees across the region. Show less