Erick Matojo

Experience

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  Off.Grid:Electric

  Jan 2016 - Aug 2016

  Sales Leader

  ● Worked together with colleagues from other departments to improve efficiency and overall service delivery.● Analyzed factors that contribute to sales agent's success such as target areas, geographic restrictions, customer characteristics.● Implemented strategies for increasing sales.● Focused on identifying the potential customers who will meet contract obligations.● Ensured and Maintain customer satisfaction rate (CSR).● Maintaining and developing relationships with existing customers.Key achievement ; Successfully trained and recruited 10 sales agents who increased company sales by 60% and achieved monthly targets for three months consecutively. Show less

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  World Vision

  Jan 2017 - Dec 2018

  Field Monitor

  • Successfully implemented all store activities and ensured food distribution run effectively and efficiently.• Supervised and managed refugee incentive workers during distribution process and ensured people waiting in line for verification are doing so in an organized manner.• Successfully monitored and supported the coordination of services and management in the camp.• Worked close and in collaboration with other humanitarian NGOs to ensure that diversity, humanitarian standards and protection considerations are mainstreamed across all sectors in the camp.• Received and handled complaints and feedback from beneficiaries, referred to relevant actors and suggest solutions that can be implemented.• Oversaw and ensured that Food and Non Food Items (NFI) distributions are conducted in an accessible and accountable manner.• Ensured food distributions activities are compliant with the Core Humanitarian Standards (CHS) and the Code of Conduct (CoC).• Ensured daily verbal feedback on urgent issues reported using a proper response mechanism and solutions are suggested. • Assisted in coordination and organization of camp meetings with various stakeholders, humanitarian NGOs and refugee leadership committees.Key Achievement: Established a professional relationship and successfully collaborated with government entities and other humanitarian colleagues like WFP, UNHCR and refugee stakeholders (community Leaders, Elders and representative committee) and ensured that food distribution ran effectively, efficiently and fairly. Show less

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  Off.Grid:Electric

  Sept 2017 - Dec 2017

  Senior Sales Leader

  • Successfully managed, motivated, coached and supervised a team of 10 sales representatives in my territory to deliver company sales targets. • Identified three potential areas for growth resulting in the company’s expansion in the industry.• Participated with executive team in developing and implementing relevant sales strategy.• Resolved customer complaints by investigating problems and developing solutions.Key Achievement: Established, developed and maintained business relationships with prospective customers and partners in assigned territory which increased sales and company’s reputation by approximately 50%. Show less

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  NDM AGENCIES LTD

  Jan 2019 - Dec 2019

  Logistics Officer

  • Competently conducted regular physical stock counts and cross check with actual stock and investigated any discrepancies and immediately report to the management. • Accurately prepared purchase requisitions, maintained files and wrote reports.• Provided warehouse management support and notified the supervisor of low stock levels in a timely manner.• Ensured adequate record keeping and managed all documentation to confirm proper stock levels and maintained inventory control.• Received all shipments of products from extended delivery point and store them in an organized manner.• Ensured that all goods are correctly received, stored safely, secured and distributed to according to the store guidelines and wrote reports accordingly. Key Achievement: Ensured that health and safety procedures are understood and adhered to by the warehouse users which reduced accident in the warehouse by 100%. Show less