Gina Rodriguez

Experience

• 

  Tishman Speyer Properties

  Jun 1996 - Dec 2002

  Assistant Director of Insurance/Risk Manager

  Provided company attorneys and Third Party Adjusters with documentation requests for litigation cases. Responsible for start up process of litigation and supplying all requested documentation. Forwarded all Summons & Complaints to the Third Party Adjuster, company attorneys and excess carriers.Processed and allocated Letters of Demand and EBTs to the appropriate individuals and followed-up with attorneys.Created, updated and tracked liability litigation deductibles through various spreadsheets.Supplied property carrier responses to Loss Prevention reports and created Summary of Litigations. Prepared, compiled and processed insurance renewal applications including created addendums. Supervised Workers’ Compensation claims reporting and standard form processing. Trained new associates on Workers’ Compensation procedures, liability cases, computer applications and filing.Coordinated insuring of artwork, forwarded all purchases and any relocation of artwork to the carrier. Processed high volume of insurance invoices to Accountants for payment and forwarded checks to brokers. Reviewed insurance policies and certificates of insurance for accuracy. Organized schedule of Commercial Autos and checked ID cards for accuracy. Show less

• 

  Lennar Homes

  Mar 2003 - Jun 2007

  Purchasing Insurance Administrator

  Achieved the highest level of compliancy of all 116 corporate divisions on outside tracking system. Increased insurance compliance from 40% to 80% within three months of employment. Maintained above 90% compliance of 112 to 183 subcontractors from 11/30/03 to present. Analyzed, compiled and secured all subcontractors’ required insurance documents prior to contract signing

• 

  Lumbra Robinson & Associates, Inc.

  Jul 2007 - Nov 2008

  Account Manager

  Received ADP insurance leads primarily for Workers Compensation and General Liability insurance. Submitted, Quoted and Bound commercial insurance coverage with carriers and surpassed sales goal monthly. Informed ADP District Managers on a daily basis the status of leads. Prepared, compiled and processed new business and renewal insurance applications and endorsements. Prepared documents for clients to bind coverage and updated status on spreadsheets. Set up accounts and processed documents received on all accounts in AMS 360 in a paperless environment. Followed up on cancellations, reinstatements and necessary documents required to quote and bind coverage. Reviewed insurance policies and certificates of insurance for accuracy and processed certificate requests Show less

• 

  State of Florida

  Apr 2009 - Aug 2012

  Master Adjudicator

  Process social security disability cases for medical evaluation and determination for initial adults and children.Review medical evidence and functional capacity with follow-up via telephone, mail and fax.Compile information for final determination and complete assessment documents.

• 

  AMK9 - American K-9 Detection Services LLC

  Aug 2012 - Oct 2014

  Insurance Risk Manager/Claims Specialist

  · Developed, implemented and managed insurance policies, renewals and claims. · Annual renewal of multiple policies generating a reduction of premiums in excess of $80,000.· Examined, evaluated and coordinated to ensure policies are compatible with operational efforts and contract provisions.· Analyzed incorrect Workers’ Compensation classification codes generating premium reduction and return premium audit.· HIPPA certified for medical documentation review for Return to Work program, reviewed and improved policy process.· Prepared/processed claims for various policies and implemented medical reimbursement process recovering $91,652. · Forwarded incidents reports and/or Summons & Complaints to our broker to place liability carrier(s) on notice.· Participating member of company’s OSHA team ensured compliance of OSHA requirements and implementations.· Obtained required information from both internal and external sources to establish a complete and valid claim. · Researched claims as required including information comparison from policy to claim to ensure adequate filing. · Analyzed claims and interacted with agents, adjusters and claimants to ensure accurate and efficient claim settlement.· Modified, updated and reviewed company policies and procedures to reflect changes in the processes.· Processed, prepared, updated and submitted applications for coverage and renewals to our insurance broker. · Examined documents for completeness, accuracy and conformance to standards of contract and insurance laws.· Created spreadsheets for claims and canine mortality and assisted IT to develop and implement online applications.· Participated in on-boarding orientation of new employees for explanation of insurance coverages and processes. Show less

• 

  McGriff

  Sept 2015 - now

  · Examine, evaluate and triage claims daily for clients in multiple states with primary focus on Florida, Georgia and Texas. · Generated, prepared and submitted Daily Report spreadsheet and claim counts to the Triage Practice Leader and team. · Created and implemented the Do Not Triage, Transportation and Account Manager Approval lists for the triage team. · Participated in RSG Deliverables Team and assisted in creating the Client Solutions Tracking System in BASE/Origami. · Developed, implemented and managed the Triage Professional Development spreadsheet for the triage team. · Completed Registered Customer Service Representative 4-40 License/ Designation and AIAM Designation. · Participated in Hurricane Irma project to assist closing a large number of claims with complicated issues. · Managed the highest claim case load on the Triage team, while maintaining all tasks and special projects. · Trained new Triage associates on our procedures and developed best practices to be successful on the team. · Origami advocate for the Triage team resolving initial problems and advised additional improvements for productivity. · Collaborated on developing BASE Deletion Procedures with responsibility for deleting claims and spreadsheet tracking. Show less

  • Senior Risk Analyst

    Apr 2021 - now

  • Claims Specialist- Triage Unit

    Sept 2015 - Apr 2021