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Carlos Torres

Carlos Torres

Reservations Agent

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  • Timeline

  • About me

    Financial Shared Services Training Development Specialist en Grainger

  • Education

    • Balboa High School

      1980 - 1983
      High School Diploma HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES

    • Universidad Católica Santa María La Antigua

      2002 - 2006
      Bachelor of Business Administration - BBA Business Administration and Management, General

  • Experience

    • Air Panama

      Jun 1983 - Mar 1984
      Reservations Agent

    • Aerolineas Nicaraguenses SA, Aeronica

      Mar 1984 - Apr 1988
      Sales and Reservations Supervisor

    • Lanchile Airlines

      Apr 1988 - Jul 1988
      Sales and Reservations Supervisor

    • Sociedad Aeronautica de Medellin, SAM

      Aug 1988 - Mar 1990
      Cargo Representative

    • Avianca

      Aug 1988 - Mar 1990
      Cargo Representative

    • Continental Airlines

      Apr 1990 - Dec 1996
      Airport Operations Manager

    • Sociedad Aerea Ecuatoriana de Transporte Aereo, SAETA

      Jan 1997 - Dec 1997
      Airport Operations Manager

    • LSG Sky Chefs

      Jan 1998 - Sept 1998
      Purchasing Manager / Duty Manager

    • Copa Airlines

      Oct 1998 - Mar 2006
      Training Manager, Airport Services

    • Cable Onda

      Mar 2006 - Nov 2007
      Gerente de Capacitacion, Gestion Humana

    • KLM Royal Dutch Airlines

      Mar 2008 - May 2008
      Duty Manager

    • Alorica

      Jun 2008 - May 2017
      Regional Training Manager

    • Self employed

      May 2017 - Mar 2018
      Business Owner

    • Grainger

      Mar 2018 - now
      FSS Training Development Specialist

  • Licenses & Certifications

    • Diploma de Especialización en Certificación de Instructores Internos

      Centro Latinoamericano de Capacitacion y Consultoria (celac)
      Aug 1999

    • LEAD First Supervisor Certification

      APAC Customer Service Inc
      Nov 2013

    • Emergency Response

      Kenyon International Emergency Services
      Oct 2000

    • Academia de Facilitadores - Los 7 Hábitos de las Personas Altamente Efectivas

      FranklinCovey
      Sept 2004

    • Formación de Facilitadores Internos

      Copa Airlines
      Dec 2002

    • Regulaciones para Mercancías Peligrosas

      International Air Transport Association (IATA)
      Jun 2000

    • Entrevistador Profesional

      Copa Airlines
      May 2000