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Wei Bin Chong, MBA

Wei Bin Chong, MBA

Intern

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  • Timeline

  • About me

    Assistant Manager, Customer Service

  • Education

    • Temasek Polytechnic

      2007 - 2010
      Diploma Aviation Management and Services 3.18 out of 4

      Activities and Societies: Director, Marketing and Communications, AMS BlackBox Studies Club AY2008/09 Deputy Head Administration, AMS BlackBox Studies Club AY2007/08 Cadet Lieutenant, National Cadet Corps (NCC)

    • Embry-Riddle Aeronautical University

      2021 - 2022
      Master of Business Administration in Aviation (With Distinction) 4 out of 4

      Participant, Overseas Enrichment Programme 2022 - Daytona Beach CampusSkillsFuture Study Award for Air Transport, Civil Aviation Authority of Singapore (CAAS)Returning Eagle Scholarship, Embry-Riddle Aeronautical University – Asia

    • Embry-Riddle Aeronautical University

      2013 - 2015
      Bachelor of Science in Aviation Business Administration (Cum Laude) 3.59 out of 4

      Dean’s List for Jan, Mar 2015 Term, Jan, Mar, May 2014 Term

  • Experience

    • Civil Aviation Authority of Singapore

      Mar 2009 - Oct 2009
      Intern

      Participated and assisted in the set up of the data room for the due diligenceContributed and assisted in the research and consolidation of data for the Seletar Airport Study Project

    • Singapore Armed Forces (SAF)

      Sept 2010 - Nov 2012
      Section Commander

      Awardee, Brigade Sergeant Major’s Coin, HQ ARMCEGGraduate, 01/11 Combat Engineer Specialist Course – Basic Explosive Ordnance Disposal Course

    • AXA Insurance Company

      Dec 2012 - May 2013
      Temp. Admin Assistant

      Handling enquires from agents and direct customersMail filtering from agents and direct customersSorting and sending out policy documents

    • Great Eastern Singapore

      Jul 2015 - Apr 2016
      Associate (Medical Operation Admin)

      Responsible in handling daily administration duties for Medical Operations SectionEnsure claims letters and cheques are dispatched promptly and accurately in accordance to the established service standards

    • JLT Asia

      Apr 2016 - Sept 2016
      Executive (Non-Marine Claims)

      Register new claims and notify insurersFollow up with clients on claims submitted

    • EVA Airways Corp.

      Sept 2016 - Jun 2021

      Deliver sales target volume and assist in the development and implementation of cargo sales and marketing strategiesEstablish and maintain a network of customer contactsHandle cargo booking, changing bookings and maximize bookings on flightsManage overbooking or backlog, and monitoring cargo lying listLiaise with agents and HQ on operational issuesPerform flight planning and prepare cargo related reports Loading/Unloading supervision at aircraft, supervision of aircraft weight and balance in accordance with company SOP and airside/ramp safetyAcceptance and ensure dangerous goods shipments are in compliance with international and company regulations

      • Staff, Cargo Section

        Apr 2018 - Jun 2021

      • Traffic Officer, Airport Office

        Sept 2016 - Apr 2018

    • Qatar Airways

      Aug 2022 - Sept 2023
      Cargo Sales Executive

      Generating maximum cargo sales in order to meet or exceed annual set revenue targets for stations by quoting ad hoc shipments to cargo agents, telesales and promotional activities.- Pilot QR - AZ interline service ex SIN to MIA via FCO hubAssisting customers and clients with all information related to booking, forwarding, delivering, liaising with local teams, Ground Handling Agents and with Head Office Cargo department to ensure and enhance service provided by QR.Distributing QR promotional items, circulars, memos and announcements to agents and freight forwarders to provide information on QR products & services.Maintaining a close coordination between QR Space Control and customers by ensuring their shipments are transferred, delivered on time, correct priority given to shipments and for maximum utilization of space on the aircraft.Preparing weekly / monthly reports for sales achieved at stations and handover to responsible person. Show less

    • AVS GSA By ECS Group

      Oct 2023 - now
      Assistant Manager, Customer Service

  • Licenses & Certifications

    • Cert SCI (Health & General Insurance)

      SINGAPORE COLLEGE OF INSURANCE LTD
      May 2016

  • Honors & Awards

    • Awarded to Wei Bin Chong, MBA
      1st Prize, Singapore Space Challenge 2007/08 Singapore Space and Technology Association 2008 Created the conceptual model called "Martian Research Transport Craft (MRTC)," to be used within the Martian atmosphere for research and transportation