Alyssa Morris

Experience

• 

  Dairy Queen

  Aug 2012 - Aug 2014

  Shift Manager

  Delivered outstanding product quality and customer service. Received special recognition for excellence in customer service. Responsible for organizational plans for each shift, nightly reports and daily deposits.

• 

  Dairy Queen

  Feb 2015 - Aug 2017

  Assistant Manager

  Pioneered new training system and trained all management and shift leaders in how to use it. During the summer of 2016 and 2017, trained all employees and managers. Worked well under pressure and successfully organized and motivated team members on the busiest days of the year while maintaining reasonable wait times and product quality. Additional responsibilities included running cash-out reports, mastering store information systems and depositing daily revenues. Attended monthly management meetings and took initiative in resolving systematic issues. Show less

• 

  Starbucks

  Sept 2017 - now

  • Store Manager

    Oct 2023 - now

  • Assistant Store Manager

    Nov 2021 - Oct 2023

  • Shift Supervisor

    Sept 2017 - Nov 2021