Syafiqa Zainal

Syafiqa Zainal

Information Technology Network Administrator

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location of Syafiqa ZainalWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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  • Timeline

  • About me

    Associate Technology Asset Management

  • Education

    • Kolej Matrikulasi Selangor

      2017 - 2018
      Accounting
    • Universiti Teknologi MARA

      2018 - 2021
      Bachelor of Computer Science Data Communication and Networking
  • Experience

    • Terengganu State Government

      Oct 2021 - Feb 2022
      Information Technology Network Administrator

      Managing and maintaining an organization's computer networks and communication systems.- Analyze network traffic and performance data to identify areas for optimizatio- Implement and maintain security measures to protect the organization's network etc antivirus for internal staff. - Experienced built company system using Laravel framework.

    • Bintara Solutions Sdn Bhd

      Mar 2022 - Sept 2022
      IT Technical Solutions Executive

      Designing, implementing, and maintaining technical solutions that address specific business needs and challenges.- Developed detailed technical designs and architecture for proposed solutions.- Provide ongoing technical support to end-users and IT teams. Troubleshoot issues, perform root cause analysis, and implement corrective actions to maintain the solution's reliability.- Conduct training sessions for end-users or IT staff to ensure they understand the technical solutions and can use them effectively.- Create and maintain comprehensive documentation for technical solutions. Show less

    • AIA Malaysia

      Sept 2022 - now
      Associate Technology Asset Management

      Handling hardware, software, licenses, and other technology resources.- Create and maintain a comprehensive inventory of all technology assets, including computers, servers, networking equipment, software licenses, video conferencing and peripherals. - Oversee the deployment assets, ensuring they are set up correctly and securely to meet business needs.- Work closely with IT team to coordinate the resolution of technical issues or service requests from SNOW ticketing system.- Plan and execute the end-of-life process for technology assets, including secure data wiping and environmentally responsible disposal or recycling.- Develop long-term strategies for technology asset lifecycle management, including technology refresh cycles and retirement planning. Show less

  • Licenses & Certifications

  • Volunteer Experience

    • Student Volunteer

      Issued by National Geographic on Jan 2019
      National GeographicAssociated with Syafiqa Zainal