Bruno Esquivel

Experience

• 

  Nielsen

  Jan 2019 - Sept 2020

  Intern at Global Report Center

  • Migration and updating of the reports for CariCam (Caribbean and Central America)• Management of databases in Nielsen Answers software for the development of reports to show information related to distribution, prices, and marketing of products within different markets.• Supporting the creation of automation processes that helped to reduce the time that it took to make a migration by 50%.

• 

  University of Open and Distance Education

  Nov 2019 - Jun 2020

  Social Service

  ● Review and elaboration of contents for the development of learning support units. ● Review and elaboration of course contents to support the learning process in the subject of mathematics.

• 

  Actinver

  Oct 2020 - Jul 2022

  • Responsible for creating the business portfolio conservation index to measure the effectiveness of the insurance policy renewal process and customer retention. • Increased the business portfolio conservation index by 15 percentage points in one year by creating the process of business portfolio retention. • Responsible for creating Excel dashboards to show detailed information and premium trends in the renewal and new business portfolios, by region and business lines. • Negotiating the policy premiums of the business insurance portfolio with the insurance company to increase the customer acquisition rate.• Conduct thorough risk assessments of the business insurance policies, ensuring for accurate policy pricing.• Providing exceptional customer service by promptly answering concerns and requests related to the scope of coverage of each product and the terms and conditions of each policy.

  • Insurance Operations Coordinator

    Jul 2021 - Jul 2022

  • Insurance Analyst

    Oct 2020 - Jul 2021