Ma Crizza Lynne Regacho

Experience

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  Urban Abode Ph

  Mar 2018 - Apr 2018

  Interior Design Intern

  - Developed and maintained FF&E budgets, demonstrating financial management and organizational skills that can be applied to managing project budgets.- Assembled presentation boards and materials, showing ability to present complex information clearly, a skill beneficial for documenting and presenting projects.- Produced construction documents, including CAD drafting, FF&E specification writing, and perspective drawings, indicating attention to detail and technical writing skills.

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  SDW

  Apr 2018 - May 2018

  Architecture & Furniture Design Intern

  - Supported the design team in conceptual programming and material selection.- Demonstrated teamwork, understanding of complex design concepts, and decision-making abilities.- Participated in on-site architectural projects, showcasing an understanding of project development and lifecycle procedures.- Demonstrated strong teamwork skills and understanding of complex design concepts in supporting the design team with conceptual programming and presentation materials.- Assisted with the selection of finishes, materials, and furnishings, showing attention to details and skills applicable to code quality and software design.- Participated in the development of architectural projects, indicating understanding of project lifecycle procedures. Show less

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  Hannah Tan Interior Design

  Jun 2019 - Aug 2019

  Junior Interior Designer

  - Established and implemented interior design concepts.- Worked closely with clients to understand their design needs and wants.- Used various design software to create 2D and 3D models.- Coordinated with contractors and vendors to ensure design integrity.- These highly display strong design skills, client relationship management, technical proficiency, understanding of user experience and project coordination abilities.- Managed inventory and email correspondence.- Communicated with customers for design approval.- Assisted in various design phases.- Received and incorporated customer designs.- These showcase organizational skills, attention to detail, strong communication, understanding of the design process, and ability to work with external inputs. Show less

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  TeleTech

  Jul 2021 - May 2023

  Customer Service Representative

  - Managed over 50+ customer interactions per shift, requiring quick responses and effective communication for customer satisfaction.- Demonstrated capacity for multitasking and workflow optimization.- Improved problem-solving abilities by successfully communicating complicated technical concepts and attending to customer demands.- Handled high-stress situations and resolved customer issues along with troubleshooting.- Worked collaboratively in a corporate setting, utilized CRM and service tools.- Quickly adapted in learning new product details.- These demonstrate resilience, perseverance, problem-solving, collaboration, comfort with technology, and quick adaptability to new information. Show less

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  The Wendy's Company

  Nov 2023 - Jan 2024

  Restaurant Crew Member

  - Collaborated with a diverse 15-person team to continuously complete demanding service times.- Reduced order turnaround time by 80%.- This experience in a fast-paced, agile setting is readily transferable to working in an agile software development environment where quick response to change is essential.- Communicated effectively with 80+ clients per day and collaborated with 15 team members for seamless operations.- Ensured an 85% improvement in customer satisfaction.- This displays clear and concise communication skills needed in a team collaboration. Show less

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  Kildonan House

  Dec 2023 - now

  Office Administrator

  - Assisted 60+ residents and guests daily and resolved a variety of administrative problems.- Enhanced communication, documentation, and problem-solving skills.- These skills are directly transferable to software development roles that require excellent communication for troubleshooting, resolving code issues, and enhancing user experience.- Utilized sophisticated Excel tools to automate basic administrative procedures.- Reduced processing time by 70% through automation.- This experience with automation, scripting, and managing multiple tasks simultaneously directly shows the ability to use technology to improve efficiency and maintain data integrity. Show less