Matthew Deline

Experience

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  California BMW/Triumph

  Nov 2003 - Feb 2005

  Import Sales and Distribution

  Integral member of the United States sole distributor of PIAA lights and Staintune exhaust; handled shipping, receiving, inventory management, dealer support and sales, customer support and international problem-solving; fielded management responsibilities when management was unavailable (on vacation).

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  Starbucks

  Feb 2005 - Jul 2005

  Barista

  As a repeat recipient of the Legendary Service Award during my short tenure, I still found time to receive the store's weekly orders (a responsibility that is above par for Starbucks' Barista positions).

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  California BMW/Triumph

  Jul 2005 - Aug 2007

  Parts Associate

  Ubiquitous playmaker for the shop as a whole. I ran the shipping and receiving department, pulled parts for service technicians, wrote estimates for severe crash jobs, documented accounts receivable, and was an integral part of making the transition to the new dealer database system (ARKONA) possible.+ Taking what was originally three different positions and efficiently combining them into one cohesive whole, I changed the structure of the shop in a way that has been influential even after my departure. Show less

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  SDSU College of Extended Studies

  Aug 2007 - Aug 2009

  Facilities Student Assistant

  Roadie of the Academic Community, if a teacher needed help or a room needed a special set-up we were there to make sure it always happened as needed. IT specialist, teacher trainer and event planner extraordinaire.+ Supported more than 50 classrooms in one of the nation’s largest international collegiate programs along with several businesses renting space for marketing and business management seminars.

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  Philz Coffee

  Jan 2010 - May 2010

  Barista

  Signature quality single-cup brewer, customer confidant, and capable cashier.+ Responsibilities included functioning as a barista capable of serving *and* entertaining up to four separate sets of customers simultaneously in an business growing at a break-neck pace.

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  San Diego State University

  May 2010 - May 2010

  Contracted Teaching Assistant

  Self proclaimed superpowers include final exam grading faster than a speeding bullet and thoroughness beyond the call of duty in the subjects of: British Literature, Transatlantic Literature, and Literary Theory.+ Courses graded represented a broad spectrum of early through advanced level undergraduate courses with work from approximately 200 students.

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  Apple

  Nov 2010 - Nov 2012

  During a period of unprecedented growth with one of the world’s most successful companies, I utilize expertly honed customer service skills, an unparalleled ability to analyze complex systems and situations, and the focus to remain calm and perform brilliantly under extreme pressure to deliver a legendary service experience for both our customers and my coworkers.+ Certified Mac Genius assisting over 30 customers daily in a high volume environment, efficiently multitasking to complete multiple sessions and repairs simultaneously and accurately.+ By interacting with thousands of Apple enthusiasts (from first time iPhone users to members and owners of large corporations) I have fostered a unique perspective on the needs and values of Apple's entire customer base. Show less By delivering consistently transcendental experiences training customers in a majority of Apple’s primary software suites, providing mobile technical support when needed most, and assisting with responsibilities beyond the norm for most Family Room Specialists, I earned an unprecedented promotion to the Genius role four months after beginning my journey with Apple Retail.+ iOS device and Mac OS X certified to assist a variety of different customer needs based upon constantly changing demand. Trained new hires on the data migration services (from PC or Mac to new Mac) and the process for iOS reservations in store. Show less

  • Genius

    Apr 2011 - Nov 2012

  • Family Room Specialist

    Nov 2010 - Apr 2011
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  Volt

  Nov 2012 - Nov 2013

  Contracted Technical Support for Worldwide Operations at Apple

  Member of a crack team of IT specialists supporting the Worldwide Operations Group at Apple Computers' Cupertino headquarters.+Leveraging my strength in customer service, desktop and mobile support, I established myself as a go-to problem solver and secured increased responsibilities with fervor.+Assisted members Manufacturing Design and Operations teams globally with Apple specific troubleshooting, and partnered with additional teams to support virtualization for Windows specific software implementation.+Hired on full-time following contract completion, and offered a position managing my own lab. Show less

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  OLSEN COMMUNICATIONS

  Dec 2013 - Feb 2015

  Contracted Technical Support for Worldwide Operations at Apple

  Full time hire from previously contracted position. Vastly increased responsibilities provided an opportunity to grow and provide service options well outside my expected scope. + Individually managed a walk-in technical support lab in a satellite building supporting a group of over 300 members of the Apple Operations team. Additional responsibilities included direct support of Apple VPs, on boarding of new employees, training, managing imaging software, entry level systems administration and development of relational databases via FileMaker Pro. Show less

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  The Radical Dreamer

  Mar 2015 - Sept 2017

  Owner

  From what began as a search for profound personal development and has become the fulfillment of years of research and dreaming. A passion project in the truest sense, and one that is designed to bring the world closer to everyone who is willing to look.+ Specializing in mobile photography and cinematography, "The Radical Dreamer" project allows me to showcase my ability to learn on the fly and successfully navigate a myriad of unfamiliar situations successfully. The goal is to build a successful brand and online persona that is sustainable while not only inspiring others to explore the world around them, but empowering them to do so as well. Show less

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  Goldsmiths, University of London

  Sept 2017 - Oct 2018

  Graduate Student

  Building on lessons learned throughout my professional and academic history, from a focus in world literature, to high-level Technical support for global teams, to my experiences filming, writing about, and sharing our world as a travel blogger, I studied to build transformative game experiences at one of the United Kingdom’s top universities for digital humanities with the MA Independent Games and Playable Experience Design program at Goldsmiths, University of London. + With a core focus on learning fundamental game design concepts, I have gained a skill set including rapid prototyping and iteration on paper and in Unity for a broad range of both physical and digital experiences. + My key interests of study include interactive fiction, virtual reality, physical computing, and creative coding which gives me a unique interdisciplinary skill set from using Unity, GameMaker and C# to create digital games, to Twine for exploring branching and reactive narratives, to using Processing and Open Frameworks to make tools for creating generative artwork, and the use of microcontrollers and electronics for building playable (and playful) experiences. + In addition to my current studies, I have been headlining an initiative to build a collaborative showcase for the members of my course, through the use of a Jekyll static webpage, a weekly roundtable discussion format Podcast about Games, education, and student life, and a twitch channel where we can play games together and display our own works in progress. Show less

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  RANDOM QUARK LLP

  Jun 2018 - Aug 2018

  Creative Coder

  “The Long Run” is an interactive art installation at the BMA in London that was commissioned to celebrate the 70th anniversary of the NHS. I worked as a creative coder and builder on three of the nine pieces on display.+ My skills in physical computing, digital fabrication, and data visualization allowed me to create marble runs both physical (with one run featuring a series of test tubes filled with fake blood) and virtual (one with a series of lit x- ray images simulating the path of travel through the body) using Rasberry Pis, Arduinos, and LED strips.+ My additional roles included assisting with the lighting design, power management for the installation, prototyping, and troubleshooting the build process for the individual runs. Show less

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  Campervan Games

  Jan 2019 - Dec 2020

  Founder

  Campervan Games was a Melbourne based Independent Game Studio focused on creating wholesome, engaging experiences. We worked on an updated version of the indie alternative controller hit, Shape Arcade, and are available for consulting for projects in need of expertise in experimental hardware and game design.

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  Mighty Games Group

  Oct 2019 - now

  Since the acquisition of Mighty Games by Keywords Studios, I have been a critical member of ensuring the growth and success globally of the Mighty Build and Test brand and toolset.Beyond my previous duties as a Senior Technical Engineer I- Have helped recruit and hire sustainably across multiple continents and positions to facilitate the rapid growth needed for the business. We have grown from 6 to 24 on our team in six months (and counting)! - Designed and conduct our onboarding and training for all new hires and partnerships with external studios. I have trained every new member of Mighty Build and Test since joining.- Have helped create and maintain the culture of support and shared purpose that keeps our teams motivated and together.- Am a key decision maker in strategic rollout of our toolset to new clients around the world.- Have helped multiple studios manage their build pipeline from prototype to release for Meta, iOS, Android, PC, Mac, and console platforms.- Manage client relationships and ensure that they have a good understanding of our tools, and work together with them to create testing plans that help make development easier.- Directly manage a team of seven, and co-lead additional teams and areas of the business. I ensure that everyone, regardless of experience level from Junior to Senior has the support they need to excel. Show less I was the first hire at Mighty Games specifically for the team that would become Mighty Build and Test. During this time I helped define what the standardized role on the team would be going forward and helped with the following:- Creating AI assisted automation for Mighty’s AGDA award winning VR title, Shooty Skies Overdrive.- Helped integrate mixed reality capture and support for HTC Vive and Index hardware for Shooty Skies Overdrive.- Managed the store backend for release on both Meta Quest and Steam storefronts for Shooty Skies Overdrive.- Helped expand our client base and build new relationships with other studios and projects.- Added support for Perforce to our existing CI build service. Show less

  • Head of Automation

    May 2024 - now

  • Senior Development Manager

    Nov 2023 - May 2024

  • Automation Engineering Manager

    Oct 2022 - Nov 2023

  • Senior Automation Engineer

    Mar 2022 - Oct 2022

  • Programmer

    Oct 2020 - Mar 2022

  • Junior Programmer

    Oct 2019 - Oct 2020
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  RMIT University

  Oct 2021 - Jul 2022

  Creative Technologist

  Polyphonic Motions is an in progress research project collaboration between the Care-full Design Lab at RMIT and the Fog Theatre in Melbourne. Our aim is to create a playful, expressive tool that will allow for visual, musical, performative output that encourages collaboration across different types of virtual and physical spaces globally.I was the sole developer for the original prototype. Using feedback from in-person workshops with the Fog Theatre in Melbourne and the research team at RMIT, I created a Unity project that used Agora video services in tandem with PoseNet models and Computer Vision to create a tool that would encourage playful remote collaboration for people with intellectual disabilities. Show less