
Chloe Konstant
Human Resources Intern

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About me
Director of Internal Communications at R1 RCM
Education

Galva High School
2006 - 2010
Galva Jr./Sr. High School
2006 - 2010Activities and Societies: Student Council, Class Officer, Art Club

Galva Jr./Sr. High School
2006 - 2010
Augustana College
2010 - 2014Bachelor of Arts (BA) Business Administration and Management, GeneralActivities and Societies: National Society of Leadership and Success (2012-2013) Office of Student Life and Leadership (2011-2014) Delta Chi Theta Sorority As an undergraduate student at Augustana College, I was introduced to a liberal arts coursework including perspectives of the arts, sciences, past, literature, society, and humanities. As a business major, I completed general courses of business writing, business statistics, accounting, and economics. I concentrated my coursework in Management and also minored in Communication Studies.
Experience

Accor
Jan 2013 - Feb 2013Human Resources Intern• Organized and managed personnel files, resumes, employment and background verification processes, and online job postings. • Documented terminations and job movement through NSW locations.

Target
Jun 2013 - Sept 2014• Maximized sales and profits by overseeing the guest service experience and sales floor operations store wide. • On-boarded, trained, and coached teams specialized in multiple store functions. • Recruited team members and other executive team leaders by supporting consistent coaching. • Oversaw store operations on a high level, maintaining security and confidentiality of property and personnel. • Developed essential leadership and professional skills by working with store team leadership to make key business and operations decisions. • Collaborated with team members and team leaders to execute daily operations and accomplish store metric goals. • Managed projects in a timely manner while communicating effectively with team members.
Executive Team Leader: Sales Floor/Guest Experience
May 2014 - Sept 2014Executive Intern
Jun 2013 - May 2014

Arthur J. Gallagher & Co.
Sept 2014 - May 2017Senior Training Specialist• Served as strategic partner to develop and implement front-line leader program• Guided global HR team to coordinate and implement award-winning middle and senior level leadership development programs• Coordinated and implemented leadership programs for over 1,000 leaders• Partnered with Senior Talent Management leaders in coordinating and implementing leadership programs• Coordinated the development, maintenance and facilitation of all leadership training materials while ensuring materials are of the highest quality• Assessed effectiveness and ROI on leadership development programs throughout implementation and maturity Show less

R1 RCM
May 2017 - now• Develop and drive the internal communications strategy for all internal communications• Provide thought leadership and content support on internal events• Manage use and content of company intranet site and all other communication channels• Partner across functions, business units, and geographies to establish and manage company-wide annual communications and events calendar to support communication strategy• Lead Crisis Communications, such as COVID-19 response, vaccination requirements Show less • Owned and managed the company intranet through regular content curation and strategic planning• Partnered with HR Leadership Team to build change and communications plans for HR projects as part of an HR Transformation • Executed multiple internal communications and change management project plans for corporate strategic initiatives• Led Executive communication strategy through C-Suite all-hands meetings and organizational announcements and events• Organized and executed annual off-site leadership events for 400+ leaders• Led cross-functional communications team to optimize the efficiency of our internal communications process for faster communications and easier implementation of company-wide projects Show less • Created engaging culture and values programs and support materials during the roll-out of brand refresh (Culture Champion Network, Values Education)• Assisted in the design and implementation of a newly established Women’s Leadership Network to support Inclusion & Diversity initiatives • Supported the customer integration for three different customers impacting over 4,000 newly transitioned associates • Owned and managed the communications for each customer integration process through newsletters, webinars, mailboxes, emails and website platforms• Led the change and culture networks to educate newly transitioned managers on change initiatives and processes • Implemented the planning and communication strategy to roll-out the company’s first intranet site Show less
Director Internal Communications
Mar 2023 - nowSenior Manager Organization Development
Mar 2018 - Feb 2023Organizational Change Management Specialist
May 2017 - Mar 2018
Licenses & Certifications

Corporate Communications Certificate
ECornellMay 2020
Change Management Certificate
ECornellJul 2020- View certificate

APHR
HR Certification Institute - HRCIFeb 2018
Volunteer Experience
Volunteer
Issued by Ronald McDonald House Charities of Chicagoland & Northwest Indiana on Jan 2018
Associated with Chloe Konstant
Languages
- enEnglish
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