Michelle Seto

Experience

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  Mayor's Youth Employment & Education Program

  Jun 2015 - Oct 2015

  Counselor in Training

  - Formed creative curriculums for teens to gain work experience- Attended staff workshops daily- Facilitated workshops to teach kids daily skills to enter into the workforce- Assisted supervisors on projects

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  Starbucks

  Jun 2016 - Mar 2020

  - Maintained and built relationships with customers, providing exceptional customer service which led to meeting sales goals- Supervised staff and evaluated team members quarterly with managers to provide constructive criticism- Resolved complex problems and requests in a fast-paced environment- Authorized returns, exchanges, and audit receipts on point-of-sale system

  • Supervisor

    Jun 2018 - Mar 2020

  • Barista

    Jun 2016 - Jun 2018
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  PACSUN

  Jul 2017 - Sept 2018

  Seasonal Sales Associate

  - Welcomed and assisted customers searching for specific merchandise- Worked on register daily to authorize returns, exchanges, and audit receipts- Informed consumers of sales promotions

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  Karin C Li, MD

  May 2019 - Aug 2019

  Intern

  - Managed appointment book and kept it up-to-date by checking patients in and out, scheduling and rescheduling appointments, and canceling appointments when necessary- Conducted comprehensive preliminary patient assessments- Recorded vitals, medical histories, and chief complaints to electronic health records- Prepared examination rooms according to proper procedure- Collaborated with the healthcare team to streamline clinic workflows- Fostered relationships with patients through companionship and compassionate caregiving Show less

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  Riddle & Bloom

  May 2019 - Mar 2021

  Campus Manager

  - Promoted Amazon Prime Student on campus and social media with engaging content and activities that informed students on the benefits of the membership- Worked alongside other ambassadors to brainstorm and facilitate creative events- Communicated with campus manager weekly with updates on performance

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  Safer Together SF Bay Area

  Aug 2021 - Jan 2022

  - Served thousands of youths and adults with the administration of free COVID-19 antigen and PCR testing- Partnered and collaborated with 10+ testing sites to launch self-administration training- Analyzed tests to interpret the participant’s results for record keeping into an online database in compliancewith HIPAA regulations- Ensured workstation was properly sanitized to protect participants and minimize the spread of the virus

  • Site Lead

    Oct 2021 - Jan 2022

  • Test Administrator

    Aug 2021 - Sept 2021
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  Color

  Jan 2022 - Jan 2023

  Clinical Lab Associate

  - Performed specimen receipt, accessioning, and sample transfer using laboratory automation- Assisted in routine laboratory maintenance and equipment maintenance to maintain cleanliness and a safe laboratory environment- Aided licensed personnel, under direct and constant supervision with routine clinical testing, reagent preparation andnucleic acid extraction, equipment and reagent validation, and other laboratory activities- Researched, maintained, and entered information into databases with a high degree of accuracy Show less

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  IN-HOME SUPPORT SERVICES, INC.

  Sept 2024 - Dec 2024

  Caregiver

  - Assisted client with Activities of Daily Living (ADLs), including meal preparation and housekeeping duties- Helped client with personal hygiene services, including oral care, grooming, dressing, and managing incontinence- Transferred and repositioned client in and out of bed- Administered medications and assisted with respiratory treatments- Maintained a safe and comfortable home environment for client to promote their well-being- Fostered relationship with client through companionship and compassionate caregiving Show less

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  Ivy Living

  Feb 2025 - now

  Medication Technician

  - Prepared and distributed medication to residents- Coordinated medication services with the residents, pharmacy, and physician- Ordered and tracked all medication changes, refills, and deliveries with pharmacies- Maintained accurate, complete, and confidential resident medication and care records- Maintained a safe and secure environment for all staff, residents, and guests, following established safety standards- Fostered relationships with residents through companionship and compassionate caregiving Show less

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  Carbon Health

  Mar 2025 - now

  Medical Assistant

  - Performed patient care by taking vitals, patient history, and triaging- Assisted with procedures, such as incision and drainage, lacerations, and wound care- Administered medications via intradermal, intramuscular, and subcutaneous routes- Carried out ear lavages and ran EKGs- Conducted lab testing, such as urinalysis, urine pregnancy test, blood glucose testing, mono spot, rapid strep and influenza testing, and rapid HIV testing- Managed front desk and performed receptionist duties as needed- Performed Urine Drug Screens and Breath Alcohol Tests- Maintained a safe and comfortable environment for patients to promote their well-being- Fostered relationships with patients through companionship and compassionate caregiving Show less