Aitor A.

Aitor A.

Guest Relations Manager

Followers of Aitor A.611 followers
location of Aitor A.Lisbon, Lisbon, Portugal

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  • Timeline

  • About me

    Marketing Operations Manager | Concentrix | Web Analytics | Search Engine Optimization (SEO) | PPC specialist | Website & Landing Page Optimization | A/B & Multivariate Testing 🚀

  • Education

    • University of Barcelona

      2011 - 2016
      Bachelor's degree in Law + Public Management and Administration Law

      Activities and Societies: League of debates

    • Universidade de Coimbra

      2016 - 2016
      Bachelor's Degree in Public and Private Administration Law

      Erasmus+ program in Coimbra

  • Experience

    • Hotel Arts Barcelona

      Jan 2012 - Jan 2014
      Guest Relations Manager
    • Fundació Ficat

      Nov 2014 - Feb 2016
      Legal Compliance Manager
    • Freelance

      Jan 2016 - now
      Paid Search Specialist
    • Meta

      Dec 2016 - Jul 2021

      Key accountabilities:+ Direct management and support of a team of 25-30 Marketing service agents;+ Develop their skills and knowledge, through coaching and monitoring activities;+ Ensure the individual and team targets are achieved with the quality required.+ Motivate the team;+ Responsible for presenting and deploying continuous improvement ideas. Providing global companies, SMBs and marketing agencies with the best practices consulting in Facebook, Instagram advertising strategies, in particular with:• Business Manager• Ads Manager• Facebook Pixel • Facebook Analytics • Instagram for Business• Customer Audiences

      • Marketing Manager ES/UKI | Teleperformance

        Oct 2020 - Jul 2021
      • Client Concierge, VIP | Teleperformance

        Jan 2019 - Oct 2020
      • Client Concierge, SMB | Teleperformance

        Dec 2016 - Jan 2019
    • Havas Media Group

      Aug 2021 - May 2023
      Performance Manager

      Agency clients sectors: Financial Sector, Retail, Insurance and Streaming Services - Online Marketing Strategy- Search and Display Campaigns - Social Media Campaigns- Web Analytics and Reporting( Google ads, Facebook ads, Linkedin ads, Tik Tok, Apple Search Ads, Waze ads, Microsoft ads, Huawei ads, Analytics, Events Manager, Tag Manager, Facebook Pixel, Moat, Adform, Data Studio, Campaign Manager, Search ads 360, Dv 360)

    • Concentrix

      May 2023 - now

      • Analytics Management: Setup, configuration, and comprehensive reporting of digital analytics tools to optimize marketing strategies.• Training & Development: Conduct specialized training sessions for the marketing team on leveraging analytics and tag management tools to drive campaign effectiveness.• Tag Management: Ensure precise tracking through rigorous system audits and enhancements, maintaining data integrity across platforms.• Reporting Strategies: Develop and refine reporting methodologies to meet the nuanced needs of business stakeholders, focusing on scalable and consistent outputs.• Integration Leadership: Oversee the seamless integration of core marketing platforms, such as Marketo and Salesforce, with other essential third-party applications including 6sense.• Stakeholder Engagement: Collaborate closely with internal teams and external partners to augment our web properties with necessary third-party code, ensuring robust functionality and compliance.• Compliance Oversight: Enforce strict adherence to global privacy laws including GDPR (EU), CCPA (California, USA), PIPEDA (Canada), LGPD (Brazil), and the Data Protection Act 2018 (UK), ensuring all data handling practices conform to international standards. Show less • Campaign Strategy & Optimization: Designed, implemented, and continually optimized paid search and display campaigns focused on lead generation .• Analytics & Reporting: Used Google Analytics, Google Tag Manager, and Looker Studio for comprehensive tracking and reporting on campaign performance, ensuring data-driven decisions lead quality.• Budget Management: Managed budgets across Google Ads and other ad platforms, ensuring efficient allocation of resources to meet and exceed lead-generation goals.• Cross-Channel Integration: Collaborated closely with internal teams to align PPC strategies with broader marketing initiatives, ensuring a consistent message across channels to strengthen brand presence.• Stakeholder Engagement: Engaged with key stakeholders to set campaign goals and deliver results that aligned with overall business objectives, providing regular performance updates and actionable insights.• Compliance & Best Practices: Maintained adherence to platform guidelines and industry best practices, ensuring campaign compliance. Show less

      • Marketing Operations Manager

        Apr 2024 - now
      • Performance Marketing Manager

        May 2023 - Apr 2024
  • Licenses & Certifications