Aarne Schmitt

Experience

• 

  Tampereen Särkänniemi Oy

  Apr 2008 - Sept 2009

  Clerk

  Customer service, operating cash register, information service for customers.

• 

  University of Tampere

  Sept 2008 - May 2009

  Student Member of Board for School of Language and Translation Studies

  - Reviewing and accepting candidates for staff posts in the faculty- Reviewing and confirming budgets

• 

  HoneyBaby Records

  Sept 2009 - Jan 2013

  Artist

  Singer/songwriter and recording artist.

• 

  Tampereen Särkänniemi Oy

  Apr 2010 - Sept 2012

  Office worker

  Customer service for companies, groups, guests and staff. Documenting and handling of money. Daily briefing of members of staff. Operating telephone switchboard and administrating the internet shop. Advising and assisting of staff on work related issues and situations. Training and advising ticket sales personnel.

• 

  Carlings Oy

  Sept 2011 - Jan 2016

  Sales Assistant

  Customer service. Ordering and receiving deliveries of goods. Shop decoration. Administration of and creating content for social media sites. Store manager duties in manager's absence.

• 

  Iltakoulu Ry

  Feb 2014 - Jun 2014

  Teacher

  Preparation course teacher for entry exam of Political Science Tampere University. Planning lessons based on entry exam book, creating teaching materials and teaching. Drafting and grading practice exam.

• 

  Ministry for Foreign Affairs of Finland

  Nov 2014 - Feb 2015

  Embassy Trainee

  Political analysis on Chinese and Mongolian international and domestics politics. Also representative duties and logistics management.

• 

  Iltakoulu Ry

  Feb 2015 - Jun 2015

  Teacher

  Preparation course teacher for entry exam of Political Science Tampere University. Planning lessons based on entry exam book, creating teaching materials and teaching. Drafting and grading practice exam.

• 

  SOS International

  Mar 2016 - Mar 2020

  My tasks include reimagining, optimizing and documenting manual and digital processes. Developing solutions to meet business needs and improve operational quality. Within operations my responsibilities are documenting and improving training solutions and materials, while providing internal consultation to the operational leadership group. Also, local administrating ERP and Case system tools. Partaking in and managing companywide projects with focus on process optimization in the Finnish market. Member in company's Cross Nordic Development groups. Show less

  • Service Process Specialist

    Apr 2019 - Mar 2020

  • Team Leader

    Mar 2017 - Mar 2019

  • Assistance Coordinator

    Mar 2016 - Mar 2017
• 

  Digital Workforce Services Plc

  Apr 2020 - now

  Account and project group management, project management.Automation potential evaluations, process engineering/documentation and development of Intelligent Automation solutions. Automation program advisory. Identifying, defining, designing and developing processes for robotic process automation (RPA) using Blue Prism, UiPath and Power Automate. Planning and managing automation projects to ensure efficient deployment of automation and customer ROI. Lead consultant tasks coordinating developer tasks and customer pipeline.

  • Value Engineer

    Feb 2025 - now

  • Team Manager

    Oct 2022 - now

  • Lead Consultant

    Apr 2021 - Feb 2025

  • Strategic Customer Operations Manager

    Jul 2024 - Jan 2025

  • Solutions Consultant

    Apr 2020 - Apr 2021