Meaghan Allison

Experience

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  PowerStream Inc

  Jan 2007 - Jan 2009

  Customer Service
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  ENT Associates/Helix Hearing Care

  Jun 2011 - Apr 2016

  Medical Secretary

  A single practice specialist’s office with continuous growth and full patient schedule.-Handled all incoming/outgoing referrals which included triaging,scheduling appointments (both initial and follow up), communicating appointments topatients/referring physician's offices and coordinating schedules/cancellation list toaccommodate appointment vacancies or urgent referrals-Prepared the doctor's exam room each day ensuring all necessary instruments/medical supplies were available for seamless patient care-Ensured all infection control measures were being followed to guarantee proper sterilization of allinstruments for the safety of the patients-Greeted and directed patients to ensure effective office flow, accommodating the arrival of up to 50 patients throughout the day-Provided additional information to patients interested in the purchase of medicalproducts and handled accounts receivable-Properly completed all surgery requests/applications and submitted to the Ministry ofHealth in a timely manner to ensure approval and payment before the patients scheduledsurgery date-Booked all surgical procedures using the Royal Victoria Regional Health Centre onlinebooking form making sure to fully utilize the allocated time given to the doctor in theoperating room-Provided patients with post-op care instructions necessary for recovery following theirsurgery-Prepared the schedule for the doctor's clinic days at the Surgical Services department ofthe Royal Victoria Regional Health Centre on a weekly basis, making certain tocommunicate any schedule changes such as add-ons or cancellations in a timely manner-Prepared patient health records; including consultation/follow up reports, hearing tests,imaging results etc.,as requested by WSIB, lawyers, physicians and any other externalparties-Submitted requisitions for diagnostic tests such as MRI, CT and ultrasound appointmentsas necessary and communicate appointment details to patients Show less

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  Helix Hearing Care

  Oct 2012 - Apr 2013

  Operations Manager

  -Temporarily took on the role within the company to support with changes in thedepartment and assist, as well as oversee, daily operations of all otolaryngologist clinicswithin Ontario-Trained medical administrators for physician’s new practices-Assisted in the opening of new ENT clinics within Ontario including ordering and stockingsupplies, creating schedules and training staff

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  Saint Elizabeth Health Care

  May 2016 - Dec 2016

  Medical Secretary

  A multi-practice family doctor’s office with continuous growth and full patient schedule.-Effectively managed patient schedules for 7 family physicians and two hematologists-Multi-tasked daily operations in a fast-paced medical setting-Answered a multi-line phone system to provide prompt response for patient serviceswhile prioritizing urgent requests and routine care as needed-Dealt with complaints and suggestions in a responsive manner and provided resolutionsfor non-satisfactory experiences-Documented and recorded all patient contacts, test results and other chart informationand stored in accordance to PIPEDA practices-Efficient in Accuro EMR software Show less

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  Bekay Real Estate Investing

  Dec 2016 - Jun 2023

  Office Administrator

  A fast-growing real estate investment company with internal property management andproperty development.-Manage a team of 5 office staff while assisting with daily business operations-Train new office staff in business practices for both property management and newproperty construction-Provide continuous training and daily assistance to all office team members-Complete a bi-weekly payroll for 15 employees-Data entry and e-storage using Microsoft Excel, Monday.com, Google Drive, Quickbooksand Trello-Bill payments for both property management portion as well as new construction projects-Review and reconcile accounts payable and receivables-Communicate effectively with the team to ensure deadlines are met-Help create new systems and workflow to maximize time and efficiency-Ensure that all joint-venture business partners are kept up-to-date on all businessoperations pertaining to their project-Manage over 60 bank accounts and enter bank statements monthly into Quickbooks-Work with construction team to ensure projects are being completed on time and assistwith the necessary office work required-Prepare and deliver legal documents to tenants, staff and legal team Show less

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  Bayshore Property Management Inc.

  Jun 2023 - now

  Property Manager Administrative Assistant