
Les Mcpherson
Implementation Consultant

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About me
National Director - Client Experience / AI Practitioner / Digital Health Specialist
Education

College of Management and IT (CMIT)
2015 -Oracle Database 11g Administrator Certification (OCA 11g) Diploma Oracle Database 11g
Global Knowledge
2013 -ITIL V3 Certification IT Service Management
ILX Group
2013 -Prince 2 Certification PRINCE 2 - Project Management
International Association of Risk and Compliance Professionals (IARCP)
2012 -Certified Information Systems Risk and Compliance Professional (CISRCP) Risk and Compliance - Information Systems
Blockchain Training Alliance
2021 - 2021BTA Certification: Blockchain Business Foundations Corporate Blockchain- Access and Blockchain- Cryptocurrency and Blockchain- Blockchain 2.0 and Etherium- Corporate Application: Aviation / Healthcare / Global Supply Chain / Real Estate- Blockchain Implementation and Adoption- Web 3.0

Blockchain Training Alliance
2021 - 2021BTA Certification: Blockchain Solution Architect Blockchain Technology- Decentralized Ledgers- Cryptography Basics and Hashing- Open Source Blockchain Projects- Centralized Networks- Distributed Networks- Decentralized Networks- Blockchain Application Architecture- Smart Contracts/Chaincode

Blockchain Training Alliance
2021 - 2021Certificate Blockchain Healthcare- Decentralization / Centralization- Distributed Ledger - Private vs Public- Mining and Consensus Mechanisms- Dapps and Smart Contracts- Blockchain 2.0 & Ethereum- Blockchain Implementation- Medical Records FHIR, HL7- Patient Identity HIPAA and GDPR- Patient Identity & Blockchain- IoT, IoHT and Healthcare- AI and Healthcare- Supply Chain and Pharmaceutical Tracking- Value Based Care and Blockchain- Patient Enablement and Empowerment with… Show more - Decentralization / Centralization- Distributed Ledger - Private vs Public- Mining and Consensus Mechanisms- Dapps and Smart Contracts- Blockchain 2.0 & Ethereum- Blockchain Implementation- Medical Records FHIR, HL7- Patient Identity HIPAA and GDPR- Patient Identity & Blockchain- IoT, IoHT and Healthcare- AI and Healthcare- Supply Chain and Pharmaceutical Tracking- Value Based Care and Blockchain- Patient Enablement and Empowerment with Blockchain Show less

Blockchain Training Alliance
2021 - 2021Certificate Blockchain Security
Blockchain Training Alliance
2021 - 2021Certificate of completion Certified Blockchain Developer - EthereumImplement web3.jsWrite / Compile Solidity smart contractsCreate secure smart contractsDeploy smart contracts both the live and test Ethereum networksCalculate Ethereum gas costsUnit test smart contractsRun Ethereum nodes on development machines

Duke University
2023 -Professional Specialization: Machine Learning Operations (MLOps) Artificial IntelligenceApply Python fundamentals in machine learning contextsImplement end-to-end ML solutions using various cloud platformsDevelop and manage efficient ML pipelines and APIsDesign and execute a full MLOps pipeline using MLflowFine-tune and deploy LLMs and containerized modelsAnalyze and solve real-world problems using advanced ML techniques

Coursera
2023 - 2023CertNexus Specialization - Professional Certificate Certified Artificial Intelligence Practitioner (CAIP)This specialization includes building and training neural network architectures such as Convolutional Neural Networks, Recurrent Neural Networks, LSTMs, Transformers, and how to make them better with strategies such as Dropout, BatchNorm, Xavier/He initialization, and more. Mastery of theoretical concepts and their industry applications using Python and TensorFlow in addition to tackle real-world cases such as speech recognition, music synthesis, chatbots, machine translation, natural language… Show more This specialization includes building and training neural network architectures such as Convolutional Neural Networks, Recurrent Neural Networks, LSTMs, Transformers, and how to make them better with strategies such as Dropout, BatchNorm, Xavier/He initialization, and more. Mastery of theoretical concepts and their industry applications using Python and TensorFlow in addition to tackle real-world cases such as speech recognition, music synthesis, chatbots, machine translation, natural language processing, and more. Show less

Simplilearn Alumni
2021 - 2022Master's Program Cloud ArchitectCore skillsets required for designing and deploying dynamically scalable, highly available, fault-tolerant, and reliable applications on three of the top Cloud platform providers — Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform. In-depth understanding of cloud services such as AWS Cloud formation, Azure resource manager, EC2, S3, Route53, VPC, Azure App Services, GCP.

Simplilearn Alumni
2023 - 2023Professional Certificate - Master's Program - Data Scientist Data ScienceThis Data Scientist Master’s Program, in collaboration with IBM, offers extensive training on the most in-demand Data Science and Machine Learning skills with hands-on exposure to key tools and technologies including Python, R, Tableau, and concepts of Machine Learning. .

Simplilearn Alumni
2023 - 2023Certificate Big Data for Data EngineeringThis Big Data course equips learners with a thorough understanding of key big data concepts, and the application of technologies such as Hadoop and Spark for managing and processing large datasets. It explores big data analytics, enabling students to derive meaningful insights from voluminous data. The course emphasizes data privacy and security, teaching students to handle sensitive information responsibly. Additionally, it illustrates the role of machine learning and AI in big data… Show more This Big Data course equips learners with a thorough understanding of key big data concepts, and the application of technologies such as Hadoop and Spark for managing and processing large datasets. It explores big data analytics, enabling students to derive meaningful insights from voluminous data. The course emphasizes data privacy and security, teaching students to handle sensitive information responsibly. Additionally, it illustrates the role of machine learning and AI in big data, showcasing their ability to provide deeper insights and accurate predictions. Show less

Simplilearn Alumni
2022 - 2023Professional Certificate - Master's Program Artificial IntelligenceThis comprehensive program provided a deep dive into artificial intelligence (AI) and machine learning (ML). The coursework was designed to impart a strong foundation in AI concepts, along with hands-on experience with leading AI tools and platforms.

Stanford University School of Medicine
2023 -Professional Specialization Artificial Intelligence in HealthcareCourse Overview:This course focuses on the practical applications of artificial intelligence (AI) in the healthcare industry. Participants will learn about AI-based analytics, transformation, and data management for patient data, including information on patient visits, medications, lab tests, and procedures performed.Course Objectives: Understand the practical applications of AI in the healthcare industry Develop skills in AI-based analytics, transformation, and data… Show more Course Overview:This course focuses on the practical applications of artificial intelligence (AI) in the healthcare industry. Participants will learn about AI-based analytics, transformation, and data management for patient data, including information on patient visits, medications, lab tests, and procedures performed.Course Objectives: Understand the practical applications of AI in the healthcare industry Develop skills in AI-based analytics, transformation, and data management for patient data Learn to collect and analyze data outside the healthcare system to improve patient outcomes Gain knowledge of current and future applications of AI in healthcare and the ethical considerations involved in implementing these technologies in the clinic. Show less
Experience

Strata Health Solutions
May 2009 - Dec 2010Implementation Consultant• Resource Matching & Referral Implementation e-Stroke Projecto Requirements gathering and Rapid Application Developmento Responsible for Project Management of all associated milestones as well as all aspects of internal / external stakeholder involvement.• Resource Matching & Referral Implementation Mental Health and Addictionso Scoping Study o Scoping Study Team Member• Resource Matching & Referral Implementation Bed Level Matching / Outpatient System Project (Care Streams: LTC, Convalescent, Respite, Community)o Implementation lead (CCAC, SIMS, UHN)o Requirements gathering and Rapid Application Development Show less

RLDatix
Mar 2011 - Jun 2011Implementation SpecialistAs an Implementation Specialist at RL Solutions, I was responsible for expertly installing and upgrading the company's products, configuring and troubleshooting components, and managing multiple technical projects at various stages of implementation. I effectively led the technical aspects for each project, working closely with director and manager-level clients to consult, set expectations, and deliver professional and effective solutions. I also coordinated software delivery, preparation, installation, configuration, and system validation, while providing timely technical support and serving as a primary point of technical contact during the implementation phases. This role was held from March 2011 to June 2011 for a duration of 4 months. Show less

Strata Health Canada
Jun 2011 - nowNational client oversight on Continuous Improvement and long-range operational planning for all Health Care Authorities / Regions across Canada. Extensive use of prompt engineering as well as AI agents for database queries, reporting and application configuration.Latest Achievements: - June 2024 Implementation: Interior Health Authority - Upgrade of InterRAI HC Assessment Form and associated integration through Strata PathWays - March 2024 Implementation: Alberta Health Services - Electronic Referrals from Emergency to Mental Health care pathway - March 2024 Implementation: Vancouver Island Health Authority - Electronic referrals for Respite bed care pathway solution - Dec 2023 Implementation: Fraser Health Authority: Electronic Referrals for the Surrey Transitional Beds care pathway solution - Dec 2023 Implementation of Scarborough Health Network's expansion into Centenary location for Electronic Referral expansion using Resource Matching and Referral (RM&R) for Rehab, eStroke and Palliative care pathway solutions - Oct 2023 Implementation of Vancouver Island Health Authorities' Community Transitional Bed Electronic Referral care pathway solution Show less
National Client Experience Director, Canada
Apr 2018 - nowNational Customer Experience Manager - Canada
Sept 2015 - Apr 2018Eastern Canada Customer Experience Manager
Sept 2015 - Sept 2015Eastern Canada Account Manager
Jun 2011 - Sept 2015
Licenses & Certifications

Certified Infromation Systems Risk and Compliance Professional
International Association of Risk and Compliance ProfessionalsSept 2012- View certificate

Machine Learning
Simplilearn AlumniMay 2023 - View certificate

Certified Blockchain Blockchain Business Foundations Practioner
Blockchain Training AllianceMay 2021 
Hyperledger Fabric v1.4: Architecting, Designing and Deploying a Network
Blockchain Training AllianceMay 2021
PRINCE 2 - Project Management
ILX Group- View certificate

Certified Blockchain Solution Architect
Blockchain Training AllianceMay 2021 - View certificate

AWS Solutions Architect - Associate Level
Simplilearn AlumniJul 2022 
Data Science
Blockchain Training AllianceMay 2021- View certificate

Microsoft Azure Architect Design
Simplilearn AlumniJul 2022 
Certified Blockchain Developer - Etherium
Blockchain Training AllianceOct 2021- View certificate

Cloud Architect
Simplilearn AlumniJan 2023 
ITIL V3
Global KnowledgeJan 2013
Blockchain Security Training
Blockchain Training AllianceMay 2021- View certificate

Microsoft Azure Fundamentals
Simplilearn AlumniJul 2022 - View certificate

Google Cloud Platform Architect
Simplilearn AlumniOct 2021
Honors & Awards
- Awarded to Les McphersonRecognition of Excellence Canada Customs and Revenue Agency 2000 Successful design of Manager’s Field Handbook allowing field agents to electronically perform audits in real time offsite.
Volunteer Experience
Volunteer Community Policing Kiosk Attendant
Issued by Hamilton Police Service (Hamilton, Ontario, Canada) on Apr 2003
Associated with Les McphersonVolunteer Probation and Parole Officer
Issued by Hamilton Wentworth Association of Volunteer Probation & Parole Officers on Apr 2003
Associated with Les McphersonVolunteer Child and Youth Worker
Issued by Dawn Patrol Child and Youth Services on Sept 2003
Associated with Les McphersonEditor, submissions on corruption
Issued by Fordham Institute for Ethics and Economic Policy on Mar 2002
Associated with Les Mcpherson
Languages
- enEnglish
- spSpanish
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