
Rosario Cynthia
Sales Manager

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About me
Manager of Administrative Support at University of Florida College of Medicine, Department of Anesthesiology
Education

City College
1998 -Diploma Medical Transcription/TranscriptionistGraduated from City College with a 4.0 average and diploma in Medical Transcription.

Empress School of Travel
1981 -Tourism and Travel Services ManagementCertificate in Tourism, Sales & Administration

University of Florida Training & Development
2014 - 2014Certification, Managing at UFCertificate in Managing at UF, HRS Supervisory Challenge

Central Florida Community College
1997 - 1998Certification Welding Technology/WelderCertified Mig Welder
Experience

Metco Tours, Inc.
Jul 1981 - Mar 1986Sales ManagerWas Operations Manager: handling all logistics in travel planning and preparation of final documents then promoted to Sales Manager, responsible for all Sales in the Department. Sales lead follow-up, initial customer contact, quoting rates for incentive groups and customized itineraries for individual customers and specialized groups, finalizing pending accounts. Marketing: attending nationwide trade shows, advertising, assist in brochure production. Attained familiarization of the different countries we were promoting (Egypt, Kenya and Morocco), via on-site travel and firsthand knowledge. Show less

Egyptian American Cultural Exchange (E.A.C.E.)
Apr 1986 - Mar 1989Office ManagerOffice management, established and organized new business office specialized in the handling of products and supplies for special events and exhibitions. Educating staff on customs rules and regulations for importing and exporting, product research, supplier recruiting, finalizing lease arrangements. Sales & Profit reporting and contract management with vendors.

Sheraton at Woodbridge Place and Towers
Mar 1989 - Sept 1989Catering ManagerCatering Manger in sales and logistics of meeting planning, conferences, and social events for this well-known Sheraton hotel. Initial customer contact for prospective customers, client contract management, providing quotations/proposals, finalizing room arrangements and menu plans in coordination with Banquet Manager, finalizing and invoicing pending accounts and Closing Manager for designated evening events.

Snap On Tools, Inc.
Apr 1990 - Jan 1991Credit Office AssistantSupport to Snap-On Tools, Credit Department of Deerfield Beach, FL branch office. Ran credit checks on prospective franchise dealer customers, processed credit approval/denials on new sales. Intermediate contact between Field Managers and Credit Office.

International Conferences
Jan 1991 - May 1992Office AssistantOffice support providing initial customer contact in reserving space on domestic and international cruises for medical seminars. Worked extensively with Princess Cruises in handling blocks of group reservations for seminars and conferences. Handling of group airline reservations, finalizing pending accounts and execution of administration and preparation of final documentation prior to sailing.

U.S. Merchandising, Inc.
Jun 1992 - Jun 1993District Supervisor/Freelance Field ResearcherDistrict Supervisor and territory Management of an 8-person sales/merchandising team spread across Floridateam for British Airways Account. Planning, preparation, and execution of monthly target meetings. Sales reporting, administration and timely submission of call reports, wage/expense claims and cycle reports. Worked for the company again in a freelance capacity as a Field Researcher, surveying territories for perspective marketing strategies across Florida for accounts such as Gatorade, Certified Vacations, and Alamo Rent-A-Car. Show less

Monti Interpreting Translation & Transportation Services
Aug 1994 - Apr 2013Independently Contracted Translator (Spanish-English)Intermittent independent contract work as a Translator (English/Spanish) for this language brokerage, accompanying non-English-speaking employees injured while on the job, via federally provided Workman's Compensation, in order to facilitate communication between patient and doctor. Composing reports for the company, explaining details about patient visit, and future diagnosis.

Powertel Communications
Aug 1998 - Feb 1999Sales RepresentativeSales Representative for cell phone company now known as T-Mobile. Initial customer contact providing quality customer service; expanding customer knowledge. Meeting sales quotas and volume. Problem-solving and troubleshooting skills; interfacing with headquarters as needed. On site demonstrations, inventory control, sales lead follow-up and field collection of data, inclusive of competition research, used for company marketing purposes.

University of Florida Dept. of Physics
Feb 1999 - Apr 2001Senior SecretaryCarried out administrative operations for (6) six faculty in the Astrophysics group, assisting them with the preparation of grant proposals, and securing existing awarded grants for the Institute of Fundamental Theory. Handled administration and maintenance of awarded grants and state monies received from organizations such as NASA, National Science Foundation; specialized accounts through the University Foundation. Responsible for all meeting and event planning, catering, and final preparation of the annual physics conference, as well as other workshops and meetings sponsored by the group. Assisted in the search process and visa processing of paperwork for international postdoctoral students coming to the institution from abroad. Show less

University of Florida College of Journalism & Communications - Graduate Studies
Apr 2001 - Apr 2002Program AssistantProgram Assistant to the Sr. Associate Dean of Graduate Studies & Research at the time, Dr. Lynda Kaid. Managed the administration and maintenance of approximately 25 grant accounts. Planning and execution of all conference and meeting planning for meetings, workshops, and colloquium meetings within the division. Fiscal specialization through state systems NERDC, SAMAS, SACA, and SACN.

Latour & Lleras, P.A.
Apr 2002 - Mar 2003Administrative AssistantAdministrative Assistant to founding immigration attorney, Jose Latour, Esq. Providing support for daily administrative duties, as well as the execution of a daily immigration column at usvisanews.com. In-house translator of legal documents (Spanish to English).

FL Dept. of Agriculture & Consumer Services, Forestry Division, Forest Health Section
Dec 2003 - May 2007Admininstrative SecretaryAdministrative support to the Forest Health Section of the Division of Forestry for the Forest Pathologist and Supervisor, Forest Entomologist and Forest Biologist.

Mosaic Sales Solutions
Oct 2005 - Dec 2005Field MerchandiserField Sales Representative/Merchandiser for Kodak account, meeting quotas, sales reporting, field collection of data, and onsite demonstrations. Later also worked for this company as a Field Merchandiser for the Buena Vista account.

University of Florida Office of Technology Licensing
Sept 2007 - Apr 2012Senior SecretarySupport for three teams of Licensing Officers and their Licensing Associate paralegals in the licensing of inventions and formation of new startup companies from UF College of Engineering and the Physical Sciences through processing inventions submitted by UF Faculty, initiating various business communications with inventors and entrepreneurs, recording of correspondence via specialized database, scheduling meetings and teleconferences, and drafting and follow-up of contractual Confidential Disclosure Agreements between UF principle investigators and prospective licensing companies. Show less

University of Florida College of Medicine, Dept. of Anesthesiology
Apr 2012 - May 2016Support department's Office of Research with grant administration; compliance on relevant regulations governing human research including the preparation, coordination, and communication of documents between the IRB and Principal Investigators; facilitate timely submission of documents to the IRB for approval of new, continuing reviews, and close out of protocols per IRB and WIRB policies and procedures; prepare, analyze, and reconcile monthly financial accounting reports to MyInvestiGator and Peoplesoft; provide monthly financial reports to PIs; reconcile payments of project-related materials, ensuring expenditures and payments are in accordance with agency and award stipulations; monitor daily activity on projects, transfer funds into appropriate expenditure categories per NOA, ensure expenditures are in compliance with project guidelines; pre-award administration; grant preparation, submission; monitoring workflow submission processes for approval; coordinate with PI to ensure clinical research and related activities are performed in accordance with Federal, University, and sponsoring agency regulations, policies, and procedures; track and administer clinical research study patient activity generating invoices and verifying study services; processing study payments via Corcentric; identify possible new research funding opportunities and maintain intranet website; effort and FAER reporting; continued data management responsibilities on the department’s repository for documentation on published journal articles authored by our departmental faculty; compliance assurance, monitoring faculty submissions of supporting documentation, such as final manuscripts, raw scientific data, and IRB approval letters, as well as assisting faculty with uploads to database; set-up quarterly PubMed alerts; periodical audits; frequent correspondence with faculty authors; purchasing (P-card), travel, and reimbursement processing. Show less
Grant Assistant
May 2014 - May 2016Program Assistant
Apr 2012 - May 2014

University of Florida College of Medicine, Department of Anesthesiology
May 2016 - Jun 2022Manager of Administrative SupportWork directly with the Assistant Director of Research and Academic Administration in optimizing administration to meet organizational goals, contractual obligations, and contractual expectations, developing, maintaining and implementing departmental internal operating policies and procedures. Assist with managing and overseeing the daily operations of the Administrative Support Assistants’ II which are a part of the faculty support services (FSS) team that provides administrative support for divisional faculty within the Department of Anesthesiology. Work as a liaison, planning and coordinating department activities by scheduling work assignments, setting priorities, and directing the work of administrative staff, handling questions, interpreting and administering policies/procedures, and resolving work related problems. Monitors and encourages staff productivity and performance. Provide assistance, training, and troubleshooting support to assigned staff. Identify, evaluate, support, and solve complex issues related to area of expertise,including coordinating Promotion and Tenure, Mid-cycle packets for faculty members and entering information into the online promotional and tenure system. Assist with the university’s Sustained Performance Evaluation Program (SPEP). Show less
Licenses & Certifications

2021 Meridians Title IX Training Course
Getinclusive.comNov 2021
Incident Business Management - Logistics Manager on Gold Team
National Wildfire Coordinating GroupSept 2005
Mig Welder
American Welding SocietyJan 1998
HR/Payroll Management Certification
University of FloridaApr 2016
Fiscal Management Certification
University of FloridaOct 2014
Managing at UF - Supervisory Challenge
University of FloridaApr 2014
Business Communications Certification
University of FloridaJul 2011
Academic Support Certification
University of FloridaAug 2011
Honors & Awards
- Awarded to Rosario CynthiaSuperior Accomplishment Award University of Florida Apr 2018 Selected for this award by the University of Florida College of Medicine, for outstanding service.
Languages
- enEnglish
- spSpanish
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