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Beverly Cox

Beverly Cox

Followers of Beverly Cox190 followers
location of Beverly CoxDallas-Fort Worth Metroplex

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  • Timeline

  • About me

    Process Improvement focused Billing Operations Manager | Analysis & Reporting | Procedure Documentation | Global Teams

  • Education

    • Southern Methodist University - Cox School of Business

      -
      Bachelor of Business Administration - BBA

  • Experience

    • NTT Ltd.

      Jan 1999 - now

      Manage 16-person department made up of two merged companies. Developed, implemented, and enforce procedures and policies to build an efficient cohesive team that generates invoicing, issues credits and adjustments, cash applications, and customer service for both internal and external customers. Provide solutions for nonstandard billing and operational health reporting for upper management.

      • Billing Operations Manager

        Jan 2015 - now

      • Customer Financial Services Lead

        Jan 2010 - Jan 2015

      • Quality Assurance & Reporting Analyst

        Jan 2004 - Jan 2010

      • Billing Analyst

        Jan 2001 - Jan 2004

      • Customer Financial Services Representative

        Jan 1999 - Jan 2001

  • Licenses & Certifications

    • Leadership Accelerator Series

      NTT Ltd.
      Jan 2024

  • Volunteer Experience

    • Board Member

      Issued by Ridgewood Gymnastics Booster Club on Jan 2009
      Ridgewood Gymnastics Booster ClubAssociated with Beverly Cox

    • Board Member

      Issued by Geneva Heights Elementary PTA on Jan 2014
      Geneva Heights Elementary PTAAssociated with Beverly Cox