Tomasz Wierzbicki

Experience

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  SeeCracow Tour Operator

  Mar 2009 - Aug 2009

  Tour coordinator

  • English customer service• preparing offers, • providing correspondence,• managing reservations,• quoting,• guides recruitment.

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  Localization Care

  Jan 2013 - Jul 2015

  Localization Project Manager

  Duties included:• planning, organizing, coordinating and controlling various translation projects including: marketing, e-commerce, IT, life science, medical, chemical, law, finance, e-learning, gaming, technical documentation, • direct cooperation with clients and subcontractors,• providing negotiations and setting up a workflow for whole team,• budget and timing control,• project preparation and CAT file engineering,• selecting suppliers including translators, proof-readers, QA, SME, DTP operators, voice over talents, LSPs,• QA testing and bug fixing,• managing e-learning materials including transcripts, proofreading scripts against audio, voice over recordings,• terminology management and glossary creation,• quality assurance and proofreading. Show less

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  VivaLang

  Aug 2015 - Mar 2016

  Project Manager

  • all translation services from clients contact to final delivery,• LSP strategy assessment,• quoting,• project preparation (DTP/OCR process in Adobe Acrobat, file engineering) and layout adjustment,• legalisation of documents,• quality assurance, LQA and defining automated QA criteria,• administration,• updating databases,• issuing POs,• invoicing.

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  Contrad Polish Translation Service Agency

  Mar 2016 - Jun 2016

  Project Manager

  • managing projects from beginning to end,• working with specialists, engineers, terminologists, clients,• solving technical issues,• project risk analysis,• identifying and engaging new linguists and language providers.

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  Pitney Bowes

  Jul 2016 - Apr 2018

  Associate Globalization Program Manager

  • preparing and coordinating various IT projects (waterfall, continuous delivery and agile methodology: desktop apps, SaaS, UI, UA, technical documentation),• direct cooperation with internal stakeholders: product management, development teams, ICRs, QA testers, technical writers,• collaboration with LSPs on a daily basis,• defining and improving processes and workflows,• project preparation in SDL Passolo,• quality and time control,• Q&A management,• localization and funtional bug fixing,• internationalization and regionalization,• project management in SDL Translation Management System. Show less

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  Vistatec

  May 2018 - Mar 2019

  Linguistic Review Services PM

  • monitoring for urgent and non-standard client requests,• query delegation, troubleshooting for linguists and clients,• documenting processes,• implementing improvements to workflows and targeting operational excellence,• analyze project risks,• maintaining training materials,• mentoring new team members,• Machine Translation and Post Editing Subject Matter Expertise.

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  Tradio

  Jun 2018 - now

  Localization Freelancer

  translation, editing, proofreading, TEP, in context review, ICR, LQA, voice-over, transcription, trans-creation and branding, SEO and Google Ads campaigns, localization (software: web, desktop, SaaS) and internationalization, copy-writing, professional typesetting and desktop publishing (DTP), glossary and style guide creation, MT+PE, file engineering, game testing, software testing

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  Venga Global

  Jun 2019 - Sept 2019

  Quality Coordinator

  • quality supervision,• LQA coordination,• performing regular inspections and reviews to ensure linguists adhere to quality levels,• ensuring compliance with requirements, style guides, reference materials,• determining data-driven solutions and implementing quality improvement plans.