Talk to sales Try for Free
Alejandra Martin

Alejandra Martin

Followers of Alejandra Martin170 followers
location of Alejandra MartinAuburndale, Florida, United States

Connect with Alejandra Martin to Send Message

Connect

Connect with Alejandra Martin to Send Message

Connect

  • Timeline

  • About me

    Sr. Global Contact Center Training Developer at Royal Caribbean Group

  • Education

    • University of North Florida

      2001 - 2003
      Associate's degree

    • Florida International University

      2003 - 2005

  • Experience

    • Royal Caribbean Group

      Oct 2004 - now

      • Sr. Global Contact Center Training Developer

        Aug 2021 - now

      • Global Contact Center Trainer

        Apr 2018 - Aug 2021

      • Contact Center Training Specialist

        Feb 2018 - Apr 2018

      • Contact Center Training Specialist

        Jul 2016 - Jan 2018

      • Shipboard Event Coordinator

        Jul 2011 - Jul 2016

      • Shipboard Event Coordinator

        Aug 2009 - Jun 2011

      • Group Specialist

        Oct 2004 - Aug 2009

  • Licenses & Certifications

    • Thriving @ Work: Leveraging the Connection between Well-Being and Productivity

      LinkedIn
      Oct 2022
      View certificate certificate

    • Remote Work Foundations

      LinkedIn
      Sept 2022
      View certificate certificate

    • Managing Stress for Positive Change

      LinkedIn
      Oct 2022
      View certificate certificate

    • Executive Presence on Video Conference Calls

      LinkedIn
      Sept 2022
      View certificate certificate

    • Time Management: Working from Home

      LinkedIn
      Sept 2022
      View certificate certificate

    • PowerPoint 2002 Level 1

      New Horizons Computer Learning Centers
      Mar 2008

    • Excel 2002 Level 2

      New Horizons Computer Learning Centers
      Feb 2008

    • PowerPoint 2002 Level 2

      New Horizons Computer Learning Centers
      Mar 2008

    • PowerPoint 2002 Level 3

      New Horizons Computer Learning Centers
      Mar 2008

    • Excel 2002 Level 3

      New Horizons Computer Learning Centers
      Feb 2008

    • Productivity Tips: Finding Your Productive Mindset

      LinkedIn
      Sept 2022
      View certificate certificate

    • Tips for Working Remotely

      LinkedIn
      Feb 2023
      View certificate certificate

    • Leading at a Distance

      LinkedIn
      Oct 2022
      View certificate certificate

    • Building Resilience

      LinkedIn
      Oct 2022
      View certificate certificate

    • Storyline 360 Certificate Program

      The Learning Guild
      Apr 2022

    • Developing Resourcefulness

      LinkedIn
      Oct 2022
      View certificate certificate

  • Honors & Awards

    • Awarded to Alejandra Martin
      Captain Award Royal Caribbean Cruises, Ltd. Feb 2020 Quarterly recognition created to award Shoreside employees for a specific instance.
    • Awarded to Alejandra Martin
      Commodore Award Royal Caribbean Cruises, Ltd. Feb 2020 Quarterly recognition created to award Shoreside employees for a specific instance.
    • Awarded to Alejandra Martin
      Commodore Award Royal Caribbean Cruises, Ltd. Aug 2019 Quarterly recognition created to award Shoreside employees for a specific instance.
    • Awarded to Alejandra Martin
      Commodore Award Royal Caribbean Cruises, Ltd. Feb 2018 Quarterly recognition created to award Shoreside employees for a specific instance.
    • Awarded to Alejandra Martin
      Commodore Award Royal Caribbean Cruises, Ltd. Nov 2017 Quarterly recognition created to award Shoreside employees for a specific instance.
    • Awarded to Alejandra Martin
      Commodore Award Royal Caribbean Cruises, Ltd. Nov 2016 Quarterly recognition created to award Shoreside employees for a specific instance.
    • Awarded to Alejandra Martin
      Employee of the Year - Circle of Excellence Royal Caribbean Cruises, Ltd. May 2016